Bosch Appliances US

@uncle_b6 Hi, thanks for reaching out. How can we assist you?

@reefcity_ @BoschHomeUS I need help.

blue check, ragebait.

@timrapp Hi, we apologize again for your experience. We see that your case has been thoroughly reviewed by our support team multiple times and the best solution has been provided. If we may answer further questions, connect with us directly at 1-800-944-2904.

@BoschHomeUS is refusing to honor their 'Lifetime Tub Warranty' even after THEIR authorized tech confirmed a rust thru hole in my DW. Moving goalposts & bad faith. Case #3049899678. #ConsumerAlert #Bosch

@timrapp Hi, we apologize for your experience. We understand our support team has thoroughly reviewed your case and provided the best resolution available. If we may answer further questions, connect with us directly.

@BoschHomeUS is refusing to honor their 'Lifetime Tub Warranty' even after THEIR authorized tech confirmed a rust thru hole in my DW. Moving goalposts & bad faith. Case #3049899678. #ConsumerAlert #Bosch

@whitneydevlin Hi, we apologize for your experience. If phone based troubleshooting hasn't helped, we encourage you to have a certified tech out to examine the unit and verify operation. Connect with our team at 800-944-2904 or BoschCare@BSHG.com to schedule. Thank you!

@BoschHomeUS I own a 300 series 2026 and sheets since 2006 model dry in a tight ball. No one at customer service knows how to rectify this. How does one not sleep on wrinkle sheets, that do not have to be constantly shaken out during the drying process?

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@PatrickZollner Hi, per our response to your Facebook correspondence, we apologize for the inconvenience this places on you and your family. If we may help answer any questions, connect with the Bosch team at 800-944-2904 or BoschCare@BSHG.com.

@BoschHomeUS quality has been thrown out the window. Have a Bosch dishwasher for 16 months and the water pump is broken. The impeller is a piece of plastic junk and disintegrated within the pump. No wonder they only offer 1 year warranty. Don’t buy Bosch!

@RonB196 Hi, we understand your frustration and again, we apologize. As we are unable to resolve disputes over Social Media, we encourage all customers to connect with our service team in order to discuss cases. We look forward to answering any questions you may have.

@BoschHomeUS Here’s what customer service isn’t, after calling to discuss my experience, your representative was not helpful, when I asked that they escalate the problem I was told I would only get a response if they deemed my concern worthwhile.

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@MarineDawg90 Hi, we apologize for any inconvenience you are experiencing with your refrigerator. If service is necessary, please use the following link to locate service: bosch-home.com/us/owner-suppo…. For any additional assistance, please call our Customer Support team at 1-800-944-2904.

@BoschHomeUS the thing I love about my new Bosch fridge in my STR property is the ice maker hasn’t worked in a month, so I’m getting dinged in guest reviews and losing $$ despite attempting to get Bosch to remedy the situation. Save your $$ and buy a less expensive brand than Bosch.

@RonB196 Hi, we apologize for the difficulties you are experiencing with your icemaker. Our team understands how disappointing out-of-warranty repairs can be, and we apologize for any inconvenience. If you have any questions or need assistance, please call us at 1-800-944-2904. Thank you.

@BoschHomeUS Based on its reputation, we furnished 2 homes with Bosch Kitchens, the full suite of stove, dishwasher, microwave and refrigerator. Now out of warranty, our ice-maker broke for the 2nd time. Zero help from Bosch service, and charged $244. Never again!

@shanahan_lee Unfortunately, that case number is not a review case, but an authorization for service. For further assistance, please contact 1-800-944-2904 or email BoschCare@bshg.com. Thank you.

@BoschHomeUS I have called multiple times and simply get deflection and avoidance. Your techs misdiagnosed the problem repeatedly. My customer case # is 4105617309. Please review.

@BoschHomeUS Run from from these products as fast as possible. Their support of their products is awful. Bosch factory techs repaired our speed oven 7 times at my expense. Blamed our installation our use, anything but their product. Now refuse to service or replace.

@Meerkat8Jh @Meerkat8Jh Hi Lola, we're sorry to hear that you are having trouble. You have landed on the page for US based products and consumers. Please use the following link to find the country where you are located and obtain the assistance you need: bosch-home.com. Thank you!

@Meerkat8Jh Hi Lola, we're sorry to hear that you are having trouble. You have landed on the page for US based products and consumers. Please use the following link to find the country where you are located and obtain the assistance you need: bosch-home.com. Thank you!

@stlsportsmed Hi Mark, thanks for reaching out. We apologize if this has been your experience and for the inconvenience. For assistance, please call our Customer Support team at 1-800-944-2904. Thank you.

Hey @BoschHomeUS. Bought a dishwasher 11/2025 at @HomeDepot. 10 days in, error messages. Three repairs/new parts since then on a 2 week old unit and now you want a fourth. Just replace the damn thing. We’ve not been happy with this process. This is a bad unit. #Lemon

@GiantsHawaii Hi, we are truly sorry that this has been your experience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: bosch-home.com/us/owner-suppo…. For any additional assistance, please call 1-800-944-2904. Thank you.

@BoschHomeUS My dishwasher is broken again with 4-6 week out for parts. Second time service couldn't fix it. Been without since Nov. Parts are going to be over $500, why not just get me a new machine please. Tried calling customer service. Hung up on after a 45 minute wait.

@randomdudeda1 We apologize for the delay in your service visit and any frustration caused. Please know that we've placed your appointment on our waitlist for an earlier opening. If you have questions, please feel free to contact us at 1-800-944-2904 or BoschCare@bshg.com.

@BoschHomeUS 2nd major plumbing failure in 3 yrs on a premium 500 Series fridge (filter leak, now dead ice maker—a known defect). Told we must wait 4-8 BUSINESS DAYS for a manager to call back? Unacceptable. Needs escalation today! Appt Ref: 2772100102

@Meerkat8Jh Hi Lola, we're sorry for the trouble! Since you’ve reached our North American team, we recommend contacting your local support for the best assistance with your specific model. You can find the right team for your region here: tinyurl.com/akeh8aam.

@prashantsritzi Hi, you've connected with the Bosch Home USA team. For assistance in India, we encourage you to work directly with the service team in your locale. Thank you.

@BoschHomeUS Bosch service centres in India are making customers fool,telling lies to charge higher amounts, unethical and unprofessional services.I have already posted this on my profile. Bosch centres in India are handled by third party and customer is left on their mercy,no one cares

@LisaM116418 Hi Lisa, thanks for reaching out. One of our team members has responded to your post on one of our other platforms, but we want to make sure you get the help you need. Please feel free to give us a call at 1-800-944-2904, and we’ll be happy to assist you! Thanks.

@BoschHomeUS old and hope it doesn't happen again. I have been without my freezer for a week now and they won't replace it. Worst Company ever and clearly they don't stand by their products. What a waste of 4k.

@derekhaasisfake Hi, thanks for contacting Bosch. We are truly sorry to hear of the difficulties you are having with your Bosch cooktop, and we apologize for any inconvenience. If you have any questions or need assistance, please call our Customer Support team at 1-800-944-2904. Thank you.

@BoschHomeUS My under warranty $3000 @BoschHomeUS cooktop has been broken for over 2 months and customer service is leaving me without a way to cook. Who has the authority to actually fix this?

@rao63k51 Hi, thanks for reaching out. We're sorry for the trouble. Dish racks are warranted for a full 5 years from the date of purchase. Connect with our Customer Support team to see if we may still offer assistance. We can be reached at 800-944-2904 or BoschCare@BSHG.com.

@BoschHomeUS I love my Bosch dishwasher, but the parts gets rusted and everything is falling apart. My 500 series dishwasher is little over 5 yrs old, but is of poor quality. We replaced an old basic dishwasher which stayed new even after 10 yrs, but need to change due to flood.