@HoseaHosea92 We acknowledge your concern and want to help. Please send us a DM with your contact details so we can review this and assist you immediately.
@Botim_Official@etivank I forwarded Official Airline ARN to botim Support but you keep ghosting my emails, am tired of chasing you guys for 2 months now on this refund issue. Recently you sent me an automated bot reply about "fees instead of depositing my money on my botim wallet balance." I wonder.
@Adilansari3saf We understand the urgency of your transaction concern and want to resolve it as quickly as possible. We've sent you a DM to securely collect your details. Please check it at your earliest convenience.
@Botim_Official Botim my mony is not send please contact in my dm and give you all detal refrance number tin is my ticket number 1239839 please contact me
@etivank Hi Khalid! We completely understand your concern and want to make sure we get this sorted out for you right away. To protect your account privacy and save you some time, We have already sent you a DM so we can assist you further. Looking forward to your reply there. Thank you
@Botim_Official Hi my botim money still pending even though it has been more than 2 days, I also send an email for my id and everything and no reply! I also keep calling botim customer services they keep hanging..
@Botim_Official hi admin,
I kindly need your help on activating my physical botim card, I received my phcard a month ago and on the app, its still showing me that we are preparing your card, i made several calls to your customer service and send emails but no solution
@Harshit78666 Please send us a direct message with more details about your issue so we can look into it right away and provide you with the assistance you need as quickly as possible.
@Botim_Official 90% of the times your app hides incoming call notifications even when the app notifications are on. Out of no where this app turns on loud speaker on audio calls, the network will drop automatically even when the phone is connected to stable wifi.
@Botim_Official I provided all the required documentation about the scummers details and mine as well please freez my funds that they stole from my wallet,I even sent several emails but I’m still on waiting please take action before they withdraw my money
Sent ₹1.03L from my UAE savings via @Botim_Official to India. The transfer has been placed on a government lien/freeze due to a complaint tied to this transaction. 3 days of radio silence on Ticket #1212150. Need an urgent response! @AstraTechGroup
How does @Botim_Official ignore a client after a failed payment cuts their phone line? Paid AED 200 to e& on June 16 (#DQEZ4W). Paid twice out of pocket to restore service! Case #1176864 opened, IDs sent 9 days ago, but support phones & emails are dead. I need my refund now!
@NMeres10527 While we don’t handle concerns in person at our office, you can reach us anytime via email at customerservice@botim.me. We have also sent you a DM to assist you further.
@Shazam2114@Botim_Official@AstraTechGroup My botim account also lock right know I'm sending all documents what you required but still my account not unlock why??
When you want to block something, you block everything in seconds. & when unlocked the account customer is waiting for 24 to 48 hours why ?? Tell me plz
@Botim_Official@Shazam2114 My botim account also lock right know I'm sending all documents what you required but still my account not unlock why??
When you want to block something, you block everything in seconds. & when unlocked the account customer is waiting for 24 to 48 hours why ?? Tell me plz
@Botim_Official@Moin64822895 My botim account also lock right know I'm sending all documents what you required but still my account not unlock why??
When you want to block something, you block everything in seconds. & when unlocked the account customer is waiting for 24 to 48 hours why ?? Tell me plz
@Moin64822895 Botim is a legitimate, secure app and definitely not a scam. We value your trust and are here to support you. Please reach out via DM so our we can investigate any issues you've faced.