Jonathan Bradley
898 posts

Jonathan Bradley
@Bradders22
Same stuff, different day ...
Reading, Berkshire, UK Katılım Nisan 2009
278 Takip Edilen87 Takipçiler

@pizzapilgrims If there’s a better home-cook pizza dough, I sure as hell have not found it!!

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Still no sign of the thieves @barecases despatching my order! Avoid this company at all costs 🚫🚫🚫
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@barecases are you ever planning to send out customer orders, or are you just going to keep stealing people’s money???
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@ClosureLondon absolutely dreadful experience - poor / non-existent customer service…!
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Credit where it’s due - SUPERB support from @skytv Mobile when I called yesterday to discuss handset upgrades and my data plan 🙌🏻
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@RunningRach @bradsbabe82 @ZARA_Care #evri drivers must be the best dressed / smelling around, given how poor their delivery rate is! The fact they don’t have Twitter / X tells you everything…!
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@bradsbabe82 @ZARA_Care Zara responded today and are sending a replacement thankfully! Evri have obviously lost the original, this is the 2nd parcel being delivered by evri in 2 weeks that hasn’t arrived!
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@ZARA_Care I ordered perfume on 13th November and have still not received it, when I contacted you online you were very unhelpful and said to just wait! This is totally unacceptable and i am sure it has been lost by Evri!
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@MrBeast “… it’s hard to see …” … I ‘see’ what you did there!!
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@SamsungUK I cannot say this any simpler - arrange with your colleagues (you all work for the same company, right?) to TRANSFER ME MY REFUND NOW!!!
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@SamsungUK Absolutely unbelievable - DM’d you )as you requested) and you’ve replied to say you can’t help. Pathetic!!
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Absolutely abysmal service from @SamsungUK - truly dreadful. STOP SELLING PRODUCTS YOU DON’T HAVE, and then stringing along customers and wasting their time!!
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@SamsungUK Given I have specifically requested for a Manager to call me, you must get A LOT of escalated complaints and requests for Manager call-backs for it to have taken this long!!
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@Bradders22 As our colleagues use a queue-based system, we cannot specify a timeframe for any callbacks. If it's easier, you may wish to DM us about this matter, so that we can explain this in greater detail. We're always happy to help. ^PM twitter.com/messages/compo…
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@TraceyDFox @SamsungUK Exactly, just make further commitments they fail to deliver on. Day 2 and still no signs of the promised call - woeful service!
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@Bradders22 @SamsungUK @SamsungUK That’s a pretty poor response - what does your social media team actually do if they can’t help? 😳
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@SamsungUK PLEASE GET BACK TO ME!! You’ve compounded the problem by failing to call me back, which I was told would happen today…!!!
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@Bradders22 We appreciate you keeping us updated and, as you've requested a callback from our colleagues at the Online Shop Team, we expect that you'll get a call as soon as possible. Please get back to us, if you require our assistance. ^PM
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@SamsungUK I have reached out to them today, twice, and I’m now waiting for a call back from a Manager as my issue is not satisfactorily resolved!
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@Bradders22 We're sorry to hear of your disappointment with our services, Jonathan. If you require any assistance with an order, you can reach out to our Shop Team at 0333 000 0333, who will be more than happy to help! ^HS
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