bugaboo

@russogeys1012 Hi! would seem that the link refers to an old update and is no longer in use. For the most current information on our products and services, please visit bugaboo.com or reach out to our local customer service team — they’re always happy to help.

For the most recent status of our services go to bugaboo.com/corona-update

@mehdivk 👍 Thank you, we love to hear that 💖

@Bugaboo All sorted! Not a problem at all. We love our Bugaboo products

از خوبی‌های زندگی تو کشورهای درحال توسعه اینه که فرهنگ تعمیر همچنان زنده‌ست! زیپ این کیف چند وقت پیش تو روسیه خراب شد و هیچ‌جایی تو مسکو نمیتونست زیپ رو تعویض کنه. همه میگفتن: سخته و زمان‌بر 😅 امروز تو Phuket یه کفاش خانوم هفتاد ساله زیپ رو برامون تعویض کرد و از اولش هم بهتر شد!

@mehdivk We’re truly sorry to hear about your experience, we would recommend getting in touch with our Customer Service team with any fault you may have encountered, they’ll be best placed to assist you with this query and help you with the right solution.

شرکت @Bugaboo دیگه این کیف رو تولید نمیکنه و واقعا زور داشت که بندازیمش بیرون به خاطر زیپ معیوب!

@RocioMolina_8 Hola Chio, vemos que At. al Cliente está en contacto directo con la tienda. Para cualquier actualización te recomendamos que contactes con tu punto de venta. -Lola

@Bugaboo @Bugaboo no he recibido aún respuesta…

@Bugaboo un año y medio con la silla butterfly y me ha cambiado de color, era negra…ahora no se muy bien de qué color es…¿de verdad no se dan cuenta que está defectuosa?

@RocioMolina_8 Hola Chio, por favor envíanos el número de incidencia con tu nombre y el número de serie del carrito a Communitycare@bugaboo.com para poder revisar la situación. -Bugaboo Team

@Bugaboo He solicitado a través del punto de venta un recambio de la capota ya que no es normal que en un año esté así, se han puesto en contacto con ustedes y la respuesta ha sido que no os haceis cargo…

@JBGUEST4 @RachelHook1 To help resolve it quickly, please reach out to our team directly at the email address previously provided, if you already have a case number kindly share this as well. Once we have your information, we’ll be able to assist you further. -Bugaboo Team

@Bugaboo @RachelHook1 We’ve done this multiple times and customer service team is super dismissive unfortunately - telling us they’ll send a replacement part at some point in the future. That obviously doesn’t work because our toddler has to eat somewhere in the meantime…

@Bugaboo so ridiculous the way you all have handled this recall for the giraffe. Our high chair broke, and because you all have taken forever we’ve had to buy another one. WE DESERVE A REFUND! @RachelHook1

@JBGUEST4 @RachelHook1 [2/2] ...and we will ensure your request arrives to the correct local team for assessment. -Bugaboo Team

@MegaDaveUK Hi Dave, I'm sorry you're experiencing issues with our site. For the fastest assistance please reach out to our agents available via Chat online on Bugaboo.com from Monday to Friday, 9AM to 5PM. -Mina

@Bugaboo can you sort this out ASAP it's been expired for 2 days

@maGarcia_ @thatsafineidea Hi Miguel Ángel, here is the ES CS Team direct contact form bit.ly/4ie0ZI4 Feel free to reach out to them also via Online Chat if you prefer. The team is online from 9AM to 5PM on Bugaboo.com.

@Bugaboo @thatsafineidea Hi, i've the same problem. Contact in Spain? Ty

@Bugaboo what is the solution to my daughter's predicament? Snapped catch release.

@LeanneWilson12 Thanks for reaching out! For support we kindly recommend getting in touch with our dedicated UK customer service team — they’ll be best placed to assist you with this query.

@Bugaboo we are looking for a bugaboo butterfly secondary fold button any ideas where I can get one as there is none in your shop and I can only seem to find them in the USA and they don’t deliver to Scotland. TIA x

@mark_facts_ Hi Mark, we are sorry to hear of your experience. To be able to help you further please send us an email to Communitycare@bugaboo.com including the order number, case number from the contact with Customer Service and the email address used to contact the team. Best -Mina

@thatsafineidea Thanks! Here is the direct contact form to reach our UK CS team bit.ly/4jtvA55 If you have any other questions feel free to DM us on any other platform, wishing you a great day! -Mina

@Bugaboo United Kingdom

@OnDeeLow Thanks for reaching out - hit the notify me button to receive an update as soon as the item is back in stock.

@si_r_fx 👍

@Bugaboo Great thanks I'll DM now

@Bugaboo how long does it usually take to receive a reply after submitting the customer contact form? And why are your products double the price of anything else of a similar or better quality?

@si_r_fx You can drop me an email at communitycare@bugaboo.com

@Bugaboo Can't message because I'm not verified 😂

@si_r_fx Strange, normally you should recieve an email confirmation with reference after submitting the form. If you DM us your email used I can check.

@Bugaboo Hi. I can't DM you as I never got a confirmation email with a reference number when I submitted the online form