Builders

@Peter_Herold Hi Peter, thank you for your feedback. I will bring this to the attention of the management teams. If there is anything else that I can help you with, please let me know. KD

@BuildersSA this is the entrance to your Craighall store. You’re meant to be a premium hardware but walking here feels like a flea market. The parking ramp is even worse. You can do better.

@s_munya Hi @s_munya, thank you for contacting us. I'm sorry for the delay and for the experience you've had. I'll follow up on this for you. BB

@BuildersSA good morning, I'm still waiting for your call after lodging my complaint about your rude staffer, Sandra Visser, at your Somerset West branch yesterday. I'm available after 2pm today if you still want to address this issue

@s_munya Hi @s_munya, we haven’t received a reply; this query will now be closed. However, you’re welcome to reopen it by replying with your details. We will escalate your feedback and address it accordingly. Please let us know if you need assistance with anything else. BB

@BuildersSA your returns front desk at Somerset West branch, Sands Visser, doesn't deserve the job that interfaces with the public. I'm so gatvol with her rude and crappy attitude, please attend to her

@s_munya We haven't heard back from you. Please forward us your details so that we can contact you. BB

@s_munya Hi @s_munya, thank you for your feedback. I'm sorry for the service you've received. This is concerning and we would like to address your feedback. Please DM us your contact details so that we can assist. BB

@QueenWordsmith I am so sorry that you had to drive to 3 different stores. You can message me when you do need anything, and I will resolve it for you. JF

@BuildersSA It’s fine. I’ve driven to 3 stores already to find what I wanted. Could have been avoided if you just stopped centralising things really.

This thing of centralising calls to a call centre instead of having store direct numbers online is a major inconvenience @BuildersSA. Now I must wait and wait unnecessarily for a simple enquiry. You bore me.

@QueenWordsmith You can let me know what the issue is, and I could see if I could resolve it on my end. JF

@BuildersSA Well guess what? It wasn’t. Try again.

@Boni_Mag Hi @Boni_Mag, I am so sorry for the defective product you received and for the inconvenience caused. You can take it back to the store with your proof of purchase, and they will send it to the supplier to have it elevated before making any decisions. JF

@BuildersSA The Glen store sold me this thing. It’s allegedly supposed to run for 10hours but it’s not working. It literally runs for 5mins and then shots down even if it’s fully charged.

@Oke_Thabo Hi @Oke_Thabo, thank you for your feedback. We will escalate this and ensure measures are put in place to improve our customers' experiences. Please let us know if you need assistance with anything else. BB

@BuildersSA My number won't help you with anything, please just go sort out the issue.

@BuildersSA warehouse Northriding, please do something about the horrendous smell coming off your instore toilets!! Very unpleasant! Worse thing there is a till right next to the toilet door- you honestly put your staff through the worst.

@FaithMasilela2 Hi @FaithMasilela2, we are working on this. JF

@__Shezi @@BuildersSA made mebwait nearly 30 days to deliver and then three months to refund me

Takealot is falling apart. What do they mean I have to wait 23 working days to get something? And this is becoming a normal timeline for them. Nobody is waiting that long for an online purchase. Get real?

@wendyknowler Hi @wendyknowler, all details are sent internally via a ticket system, so I am unable to email it to you, but we are working on this to have it resolved. JF

@FaithMasilela2 @BuildersSA Please email me all the details

Wendy @wendyknowler please help me get my money back from @BuildersSA they are literally scamming me. I returned their goods months ago but i don't have my money paid back. My home renovations have been stuck since January

@FaithMasilela2 I understand your frustration regarding this matter. We are doing our best to have it resolved. JF

@BuildersSA No you are not, stop LYING @wendyknowler @hellopet

@FaithMasilela2 We will make sure all funds are returned to you. JF

@odedanilo @BuildersSA to payback my money

Who is allowed to show up at your house unannounced?

@FaithMasilela2 We will make sure all funds are returned to you. JF

@BuildersSA I've been waiting since January @knowler

Wendy please help me i beg you @wendyknowler Builders are literally trying to scam me @BuildersSA by refunding me 1.6k instead of 12.9k Order #202444531 @

@FaithMasilela2 We will make sure all funds are returned to you. JF

@eNCA Refund my money @BuildersSA

Businessman Stuart Scharnick is at the Pretoria Magistrate's court. He has been linked to suspended top cop Shadrack Sibiya. He calls for the prosecution of police National Commissioner, Fannie Masemola, who will be appearing in court for his link to the R360 million SAPS tender. @Sli_Masikane reports. Tune in to #eNCA, channel #DStv403

@FaithMasilela2 Hi @FaithMasilela2, we are working on getting all funds to you as soon as possible. JF

@BuildersSA Whats the status I want my money #BuilderSA #scam #scammers ##MadlangaComission #hellopeter @Radio702 @radio2000 @EFFGautengProv @eff

@FaithMasilela2 Thank you so much. I do see that our team is working on this query; however, I will inform them of this error. JF