Buyagift

@NikkiCiereszko To help resolve this, please contact us at tellusmore@buyagift.com with your voucher reference and full details of your complaint. Once we have this information, a member of our team will review your case and get back to you directly.

Really disappointed by the poor and and very unhelpful customer service received from @buyagift - due to an extended period of illness within the family we have been unable to redeem vouchers (worth 100s of £s) just a flat No, not even an apology. We won’t be using them again

@NikkiCiereszko @Nikki Ciereszko I’m truly sorry to hear about your experience and the added stress during such a difficult time. We completely understand how disappointing this must feel, and I want to sincerely apologise for the frustration caused. To help resolve this, please contact us a...

@tiathecreatr Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer Engagement Team will get back to you.

@buyagift hi, can i speak to someone please

@ChavdaKrishan We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@buyagift your chat member has messed me about. Can someone help on dm to make this right? I have shared the details

@markb297 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@buyagift Hi Firstly, I have almost been scammed by a company pretendoing to be yuo guys on Twitter (X) the reason I was trying to contact you is because I belive your 25% discounts are also a scam, there is no discount, what you pay is what you get!!

@simonettaylor1 Hi Simone, apologies you have not yet received your refund. We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us vi...

@buyagift Where is my refund.

@simonettaylor1 We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer Engag...

@buyagift So yet another afternoon, yesterday, and still didn't completely do what you said you will do. Have emailed this morning. Was meant to have a manager call me today. So now will take to Trading Standards. I will happily keep putting on your page

@Eagle1Martin Good afternoon, Martin. Apologies for the delay in your refund and the overall service you received from us. We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our servic...

@buyagift I am at the end of my patience now. I have emailed every department that has been suggested to me & I am still waiting for my £10 refund. Now it is time to contact the ombudsman & TV Watchdog programme. No staff are willing to help me, an ABSOLUTE DISGRACE of a company

@simonettaylor1 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@buyagift So just as I thought I had resolved my problem with you. No answer to emails again

@donnakinlan It is a pleasure. We are glad to have been able to assist.

@buyagift All sorted at last!! Have the voucher I want. Perseverance has paid off. Thank you.

@buyagift great experiences but absolutely appalling customer service. What I bought is no longer available and won’t give me money back. Been trying for weeks to get sensible response. Think run by AI robots. Beware.

@hargre49679 Hi, apologies for the call you received. We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagi...

@buyagift someone has just called me up asking me to download the lemfi app to exchange my vouchers for money sounded like a scam to me this complaint gets worse said he was dealing with my query.

@hargre49679 Hi, apologies you have not yet been assisted. We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@b...

@buyagift hello please can someone help me ive emailed and got no reply and posted on here still no reply. Please help

@Denise_1975_ Hi Denise, thank you for the feedback provided. We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, pleas...

Finally redeemed my @buyagift for wembley tour,after lots of emails to various places to no avail.I finally found a number to speak direct to Wembley with a real person & within 20 mins it was sorted . So thanks for your help NOT! you need to dump Ai & get back to real people .

@donnakinlan Hi Donna, apologies no one has been helping you with redeeming your credit voucher. We sincerely apologise that your recent experience did not meet your expectations. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer Engagement ...

@buyagift And now I’ve at last got a credit voucher but unable to buy what I want with it… and of course no one is willing to help me. Aaaaarrrgggh. Terrible experience…

@PrimroseCarr Hi, you would need to reach out to us  via tellusmore@buyagift.com and a member of our Customer Engagement Team will get back to you.

@buyagift hi these 'booking details' links don't work - do I have to book on the normal GR website somehow? Thanks

@Denise_1975_ Hi Denise, thank you for reaching out to us. We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@bu...

@buyagift hi has anyone got a phone number to call as the call to book on the voucher just takes you to email my details

@donnakinlan Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@buyagift Still no refund. I tried to be helpful but a further 12 days on and still no refund. How hard can it be? Obviously too hard for this lot…

@NicKearns Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@christinearund1 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@simonettaylor1 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@buyagift Please avoid this company. No one contacts you back