Simone Taylor

61 posts

Simone Taylor

Simone Taylor

@simonettaylor1

Katılım Haziran 2014
223 Takip Edilen18 Takipçiler
Simone Taylor
Simone Taylor@simonettaylor1·
@buyagift So yet another afternoon, yesterday, and still didn't completely do what you said you will do. Have emailed this morning. Was meant to have a manager call me today. So now will take to Trading Standards. I will happily keep putting on your page
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Simone Taylor
Simone Taylor@simonettaylor1·
@buyagiftCS So I have resent emails and still no reply. I was to told on 4th February that I will get a refund within 5 to 7 working days. Still nothing. I also cannot log into my account
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Buyagift
Buyagift@buyagift·
@simonettaylor1 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...
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Simone Taylor
Simone Taylor@simonettaylor1·
@buyagift So just as I thought I had resolved my problem with you. No answer to emails again
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Simone Taylor
Simone Taylor@simonettaylor1·
@buyagift Please avoid this company. No one contacts you back
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Simone Taylor
Simone Taylor@simonettaylor1·
@HelpDesk177399 Can someone please contact me. I have been waiting 3 days for a call from you
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Buyagift
Buyagift@buyagift·
@simonettaylor1 Hi Simone, my sincere apologies regarding the service you received.  We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach ou...
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Simone Taylor
Simone Taylor@simonettaylor1·
@buyagift Your customer service is useless. Can someone call me please
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Simone Taylor
Simone Taylor@simonettaylor1·
@support_hq67579 I having trying to get some sense from you message team. No customer service at alll
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Simone Taylor
Simone Taylor@simonettaylor1·
@buyagift I was a fraud attempt on Saturday where person called me and offered me compensation. But to make things worse, I was online chat over one hour today and problem still not solved
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Buyagift
Buyagift@buyagift·
@simonettaylor1 Good day Simone, Thank you for taking the time to leave us a review. It does sound like your query has not yet been fully resolved and this is not what we expect for our valued Customers.  Rest assured our Dedicated Customer Engagement Team is here to help, please email us f...
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Simone Taylor
Simone Taylor@simonettaylor1·
@buyagift why is it so hard to get through to sort out vouchers which you are saying no longer available
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Simone Taylor
Simone Taylor@simonettaylor1·
@UberEats why do people still use you when all you ever do is bring wrong orders or freezing cold food. Don't even have the curtesy to make contact with the custome, Just a generated email. I certainly will not use you again. No customer service at all.
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Simone Taylor
Simone Taylor@simonettaylor1·
@UberEats . Yet another food delivery freezing cold. Bought from a shop that was 7 miles away. Cold drinks in with the food. There is a shop 2.5 miles . And no mention of a refund even partially. Just will pass on message . I thought try 1 more time but that is it never again
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