CAB MEDWAY

If you receive a text about needing to repay your Winter Fuel Payment, it is a scam. If you earn over £35,000, in most cases the payment will be recovered automatically. Find out more at: bit.ly/2X31puV

There are over 1 million people in debt to Loan Sharks in England. If you're borrowing money, red flags are no paperwork, extra charges, and pressure to repay. Get support today at: bit.ly/4wLqsRI

If you are in urgent need of advice, you can ring the Citizens Advice Adviceline on 0800 144 8848 (freephone, 9am-5pm, Monda-Friday) and speak to an Adviser about whatever issues you're 'struggling with.

Travel insurance can give you extra protection if your holiday doesn't go as planned. Check out our top tips: shorturl.at/YpS5x

Our phone lines are currently down. If you're in need of advice, please visit one of our Outreaches or email us: Info@medwayadvice.org.uk. If you need debt help, our Money Advice Team attend certain Outreaches & can be emailed: MASDAP@medwayadvice.org.uk. shorturl.at/CT8fK

Travelling to the EU? A new digital border system that requires fingerprints and photos alongside a passport scan came into effect on 10th April. Make sure you allow extra time at the airport to avoid delays or disruption. Find out more here: shorturl.at/a0MHy

You can sit down with our Advisers today in Chatham at the Salvation Army between 10am-12pm or at Twydall Library between 1pm-5pm. No appointment needed.

Back billing is when your energy supplier charges you for past usage. Your supplier can’t usually send you a bill for energy you used more than 12 months ago. If this applies to you, call the Citizens Advice Consumer Team on 0808 223 1133 or visit: bit.ly/3PE0aQi

If you used finance to buy a car, motorbike or van between 6 April 2007 and 1 November 2024 you may be owed compensation. Find out more at shorturl.at/RH1h3 or by calling the Citizens Advice Consumer Helpline on 0808 223 1133 (freephone, Mon-Fri, 9am-5pm).

We're now running dedicated sessions focused on debt advice at Twydall Library every Tuesday from 1pm-5pm. No appointment needed.

You only need a TV licence if you watch or record live TV, or use BBC iPlayer. Learn more about who needs a TV licence here: bit.ly/4kHmLqo

This week is Debt Awareness Week. If you've fallen behind on any of your bills and can't see a way to manage things, feel free to email our Money Advice Team at MASDAP@medwayadvice.org.uk to start the process.

If you’re flying from the UK, or with a UK/EU airline and your flight’s affected by disruptions in the Middle East, you’re entitled to be flown to your destination as soon as possible on any airline, plus meals and hotels if needed. Find out more at: bit.ly/3276v9Q

Reporting scams can help to track down scammers and protect others. You can report scams to: - 7726 for texts - report@phishing.gov.uk for emails Check what steps you can take on our website: bit.ly/4qOmEes

Do you know your rights when a clothes or shoes order goes wrong? From fake online shops, delivery delays and refund policies - we can help you understand what you’re entitled to. Find out what you need to know to stay #ShopAware online. shorturl.at/TA5lQ

Bad weather in the UK & abroad has impacted a lot of people's travel plans. Our website can help: - Travel disruption by plane: bit.ly/3O658Sx - Travel disruption by train: bit.ly/3YXUq54 - Power cuts: bit.ly/4hpPA7C

We're running a drop-in session today at Twydall Library between 1pm-5pm. Come along and speak to a member of our team if you need advice.

Do you have a question about energy? Worried about costs? Our specialist energy advisers are here to help you. Speak to them today by calling the Citizens Advice Consumer Helpline on 0808 223 1133 (freephone, 9am-5pm, Monday-Friday).

Your employer should pay you on time for work you’ve done. You can challenge your employer if they’ve not paid you, underpaid you or deducted some or all of your wages. Our online advice can help you figure out next steps: bit.ly/43pAMSa

Our team is visiting St Augustine's Church in Gillingham today. Come along between 9am-11am if you need help or visit any of our Outreaches: shorturl.at/cfhho