California Closets

Steam Now! Ideas of Order Podcast x @JeremiahBrent

@candicekin46 Your closet is beautiful, Candice! Thank you for letting us be part of creating a custom storage solution in your home.

@thatbrando We love seeing this before and after transformation! Thank you for sharing!

#ad “Before and After” time, gang. On the left is what our linen closet used to look like and on the right is the new look thanks to @caclosets. We can actually fit more stuff in it now than before, which is crazy.

@sukanya0100 Hi Sukanya, we are sorry to hear about your experience and would like to look into this as soon as possible if you can please private message us with your full name, contact details and zip code. Thank you!

@caclosets probably the worst service I have ever used. I have been trying to get in touch with customer care for the four days for a project and haven’t been able to get intouch w the right person. People keep bouncing me around without any solution. Such a horrible service.

@ClaireDeVille3 Hello Clair, we suggest that you contact our Customer Care Team directly to receive more personalized assistance with your inquiry. Phone: 844.845.9303 Email: customer-service@calclosets.com They'll be more than happy to help, thank you!

@caclosets Hey there California Closets! What’s the hold up on getting a Certificate of Insurance from you before our job begins? I’ve sent 4 emails and left a phone message. We need it today!

@TheDamefan We're sorry to hear about your experience. Please send us a direct message with your full name, contact information, and the California Closets location you worked with. We'll have our Customer Care Team reach out to help fix this issue. Thank you.

@caclosets We spent over $50K with on California Closets, entire home! Ordered shelves, had to be picked up arranged to do so 4/8, the store closed at noon? Sign on window said for "immediate" help call 614-431-0011 so I called, over 90 min drive one way, Today is 4/10 no call.

@jimobriensowhat Hi Jim. We're sorry to hear about your experience and appreciate you bringing this to our attention. Please direct message us with your full name, and phone number. We'd like to alert our Customer Care Team to help make things right and apologize for any inconvenience caused.

@caclosets I recently installed one of your Martha Stewart every day collections and I can say this is a horrible product. Token parts. the design is terrible. The customer service was terrible. You couldn’t even tell me how wide the finished product would be

@Solomonc01 Hi Cindy. We're sorry to hear about your experience and appreciate you bringing this to our attention. Please direct message us with your full name, best way to contact you, and the California Closets location you worked with. We'd like to alert our Customer Care Team. Thank you.

@caclosets $20,000 project where your CC representative measured and designed the space. The depth of the shelves was done incorrectly and that’s somehow my friend’s fault? No attempt to fix without paying full price?

@essig_sherry Thank you for reaching out to us! Yes, we do service Staten Island. You can meet with one of our professional designers virtually or in-person by scheduling your free consultation here: bit.ly/3uC0aCm.

@caclosets Do have a store in Staten Island?

@yooobroski Thank you for bringing this to our attention. We will forward this to our local office in Seattle to make them aware.

@caclosets one of your drivers is driving like a lunatic in Seattle - van #5 - swerving into a line of cars, cutting ppl off - seems problematic. Was on off ramp towards Ravenna blvd off I5 north. Tried to get pic of lisence plate but could not.

@rpj22 Hi Robert, we've been made aware that your local office has been in contact with you and will be visiting your home today. Please let us know if we may continue to assist, otherwise we will allow your local office to continue all communications with you. Thank you.

@caclosets promised a call back this morning. What’s the probability it will really happen after ignoring us to 3 1/2 weeks? Instant response for sales….no response for a repair!!!

@rpj22 We're sorry to hear about your experience and appreciate you bringing this to our attention. Please direct message us with your full name, best contact, and the California Closets location you worked with. We'd like to alert our Customer Care Team to help make things right.

@caclosets @CaClosets is so bad at customer support! We had them do 5 walk in closets and a pantry. One laundry bin broke 3 1/2 weeks ago. We have been calling every other day for two weeks and no calls back! Thanks for the great service. Buyers beware!!

@tommy4chicago Hi Tom. We're sorry to hear about your experience and appreciate you bringing this to our attention. Please direct message us with your full name, the best way to reach you, and the California Closets location you worked with as we'd like to alert our Customer Care Team.

Do NOT use @caclosets had a horrible experience. We ordered our closests, and put a deposit down last August, for a January 2023 install. Our closets STILL are not finished and no one can give me a completion date! I will never use @caclosets EVER again

@LivingCheep Thank you, Sarah, we have received your message.

@caclosets Great. Done - check your DM. Thank you.

@caclosets has no craftswomen? Only craftsmen? That's sexist and discriminatory. Its 2023 - catch up.

@bill_dev Hi Bill, thank you for reaching out. We have just messaged you back from the message you sent to us on Instagram and look forward to hearing from you soon.

@caclosets need help with a “custom” install gone wrong! They tell us we now have to wait until July to get things fixed??

@TedMcNabb Hello Ted, we apologize for your experience. Per our Chicago team, the last-minute rescheduling fee is in place for our installers as they will otherwise not have work. Please let us know if you’d like to further discuss as we can connect you to our Customer Care Team. Thank you.

Episode 2 is now LIVE featuring @tanfrance @JeremiahBrent #CaliforniaClosetsPodcast #CaliforniaClosets

@afs4kids Thank you very much for sharing! We are so pleased to hear that the dedicated Team at California Closets San Francisco location provided such support. 😍 We will be sure to pass this along to the team!

Starting last summer, @caclosets began working with AFS, providing custom storage solutions for resource families. Learn more about the partnership: afs4kids.org/blog/californi… Thank you #CaliforniaClosets for your support and generosity! #customclosets #fostercare #fostering

@peppercreek70 Hello! Thank you for reaching out! If you would like to provide your installation zip code and best contact information via direct message, we can give you a call to discuss repairs.