Citizens Advice Somerset

You probably booked a package holiday if you: ➡️ Booked at least 2 different parts of your holiday with the same company at the same time Make sure you know your rights to cancel a package holiday ⤵️ bit.ly/4bExRsa

Understanding who's responsible for making sure your flat is fire safe depends on: ➡️ Your tenancy agreement ➡️ When your home was built ➡️ Whether you have a private landlord Find out more about fire safety ⤵️ bit.ly/454NmaB

Has your employer underpaid you or deducted some of your wages? You should check your payslip to find out what the problem is. Find out what your work rights are ⤵️ bit.ly/45ntE9f

Carers Allowance is a benefit for people who are giving regular and substantial care to disabled people. ✔️ Check if you’re eligible on our website bit.ly/45x5rNU

🔍 Using our benefits calculator can help you check what benefits you can get based on your personal situation. Check what you’re entitled to ⤵️ tinyurl.com/2kjev535

🏡 From 1 May 2026 the law changed in England and there are now more protections for renters. The new protections will limit the amount landlords can make you pay as rent in advance. Find out more about this online ⤵️ bit.ly/4w3Co0F

It's the May bank holiday which means we're closed today. But you can 'self-serve' using the online advice pages on the Citizens Advice website - citizensadvice.org.uk

Monday is the May Day Bank Holiday so we'll be closed and our volunteers will be enjoying a long weekend. But advice is still available online, visit ⤵️ citizensadvice.org.uk

🚗 Are you facing problems with your used car? You might have a legal right to a repair, the cost of a repair, or some or all of your money back. Check your consumer rights with our online tool ⤵️ bit.ly/4toSYab

There are steps you can take if you’re struggling to pay back your debts. 📝 Start by collecting all the information about your debts such as contracts, bills and statements. Our online advice can help ⤵️ bit.ly/4kuSKsr

🛑 If you think someone is calling to trick you into giving them money or your personal details, hang up and call 159. This is a secure service that connects you directly with your bank. Our advice can help you protect yourself from fraud ⤵️ bit.ly/3SmS0to

You might be able to claim benefits if: ➡️ You have difficulty with everyday tasks or getting around ➡️ You can’t work because you’re sick or disabled Find out what you’re entitled to using the benefit checker on our website ⤵️ tinyurl.com/2kjev535

Understanding who's responsible for making sure your flat is fire safe depends on: ➡️ Your tenancy agreement ➡️ When your home was built ➡️ Whether you have a private landlord Find out more about fire safety ⤵️ bit.ly/454NmaB

Back billing is when your energy supplier charges you for energy you’ve used in the past. ❌ Your supplier usually can’t send you a bill for energy you used more than 12 months ago. We can help if your supplier tries to overcharge you ⤵️ bit.ly/4dDna9G

The May bank holidays are coming up so it’s important to know what your rights are around working on those days. 👉 Check what your employment contract says. If you don’t have one, ask your employer what their rules are. Our advice can help⤵️ bit.ly/3YEGQnu

There are some things you can do to help manage your stress such as: ✅ Identifying triggers ✅ Organising your time ✅ Addressing the causes of stress ✅ Looking after your wellbeing Mind shares helpful tips on their website ⤵️ bit.ly/3O04Y21 #StressAwarenessMonth

‼️ The ‘standard allowance’ of Universal Credit increased on 6 April 2026 - this is the standard amount included in everyone’s Universal Credit. How much you get depends on your age and if you live with a partner. Check how this impacts you ⤵️ bit.ly/4hWlJpj

Getting scammed can be stressful. There are steps you can take if you’ve been scammed. It’s important to report the scam and protect yourself from further harm. Our advice can help you ⤵️ bit.ly/44MuoFb

Universal Credit is a benefit you can get to help with living costs if you’re on a low income or unemployed. Benefit entitlement rules changed this month. Check if you might be able to claim with our online better-off benefit calculator ⤵️ tinyurl.com/2kjev535

Back billing is when your energy supplier charges you for energy you’ve used in the past. ❌ Your supplier usually can’t send you a bill for energy you used more than 12 months ago. We can help if your supplier tries to overcharge you ⤵️ bit.ly/4dDna9G