CPFC Fan Advisory Board

Fan Advisory Board meeting update with @CPFC : • Loyalty Points review underway • Catering & retail improvements coming • Main Stand works start end of season • Stronger action on away fans in home ends Read the minutes from the latest Fan Advisory Board meeting cpfc.co.uk/supporters/fan…

It’s very early days but the club has launched a working group, which includes FAB reps. A range of proposals will be explored, with research underway into how other Premier League and top EFL Championship clubs manage away ticket loyalty. FAB will continue to ensure supporters’ interests remain at the heart of every discussion and decision. Any emails sent to cpfcfab@outlook.com will be forwarded to the club.

@Mark_CPFC Agree, whole point of loyalty points is to reward those that see as many if not all games as possible & spend money with the club. I don’t hear that many people moaning about not going to games, maybe the odd few but all big games fans usually get a ticket. @CPFCFAB @cpfc @ceotag

Think loyalty points shouldn’t be looked at. It rewards those who have been going every week since the championship

@CatherineParodi @CPFC We know that there were a few Chelsea fans in the home end. As soon as they were identified they were removed and ticket details taken so the club can look into how they got them.

@CPFCFAB @CPFC Please can you ask what club do about away fans in home areas? Seems more common this season. If they’re removed from ground, is any effort taken to find out how they got tickets and take action? Or are the club more interested in £££?

@CPFC Fan Advisory Board update: our next meeting is on 3 February. If there are any further issues you’d like us to raise, please reply or email cpfcfab@outlook.com. #CPFC #cpfcfab

@ChrisGoodsell83 the club did a post about it. I’m not sure they always know the restrictions at the point of sale but will raise this at our next meeting.

@CPFCFAB There has to be better communication than this. Portable chargers are a must for these journeys. Not everyone drives. I’ve just seen this! Anyway - can’t this be communicated on the ticket page when purchasing? Before we hit the T&C tick box?

Supporters travelling to Sunderland are reminded that enhanced searches for away fans are in place at the Stadium of Light this season. Please note no coins or battery power packs are permitted. Smoking is also prohibited in and around the stadium including car parks. Allow extra time for entry. cpfc.co.uk/news/informati… #cpfcfab

For vapes, power banks, umbrellas and any other larger items a collection procedure is in place. You can leave your item with our steward team before entry, you will be provided with a collection ticket, and can return to the same area to collect your item(s) from the steward team after the game.

@CPFCFAB I’m definitely taking my battery pack. What shall I do?

@jdmcpfc1990 @CPFC The club have confirmed while it’s not 100% fully accessible, they do have a power assisted evacuation chair that they can use to get the wheelchair user to and from the sensory room if needed.

@CPFCFAB @CPFC Thank you

Big discussions with @CPFC covering ticketing, loyalty points, Europe, accessibility, the new stand and matchday experience. Read the minutes from the latest Fan Advisory Board meeting. #CPFC #cpfcfab cpfc.co.uk/supporters/fan…

Unfortunately, the new sensory room is not wheelchair accessible. There is another one in the Whitehorse lane end that is but it’s not got a pitch view. It does have TVs and shows the live feed. We will flag this as something that needs to be thought about when looking at the new stand.

@CPFCFAB @CPFC Just read the update re the new sensory room. Please could you let me know where this is located and is it wheelchair accessible? Have heard about the sensory room that overlooks the pitch which would be great to try for my son but it isn’t wheelchair accessible. Thanks

2025, what a special year. We achieved things we never thought we'd ever achieve #cpfc

🎥 Looking back at some of our favourite moments from the year… As we head into the New Year, @CPFC Fan Advisory Board would like to thank all Palace fans for your passion, support, and engagement ❤️💙 Wishing everyone a happy, healthy, and successful New Year. #cpfcfab #CPFC

Thank you to all Palace fans for your passion and support throughout the year at Selhurst Park and beyond. Wishing you and your loved ones a very Merry Christmas and a happy, healthy New Year. Up the Palace! ❤️💙🦅 #cpfcfab

The DS Eagles showing off their new kit at their Christmas party 🔥

The last Investors Club event of the year was one to remember! With an exclusive tour of the CPFC Academy, insights from Academy hopeful Teddy and his Dad Olly and a Q&A from Palace Legends Mark Bright and Darren Powell. Find out more 👇 go.palaceforlife.org/InvestorsClubW…

Looking back at the magic of last year’s Christmas Grotto, where 40 families met Father Christmas, his elves and Palace stars 🎅 We’re always proud to support local families in South London, giving children gifts and an Aldi voucher to help with their Christmas shop. Can’t wait to welcome more families for the 4th year in a row! ❤️💙

Did you go to Strasbourg? Share your experience in the FSE’s survey 👇#cpfcfab

You heard Remi Matthews, pass an opportunity forward this Giving Tuesday ❤️💙 You can donate here: go.palaceforlife.org/pass-it-forward