Consulting Research Services

Deckers just delivered record revenue and raised full‑year guidance… yet the stock is still trading like a laggard. 🤨 Let's break down why the market is still mispricing $DECK and where the upside could come from next. 🔗 Read it here: investing.com/analysis/decke… #HOKA #UGG

South Florida real estate in 2026: rates are improving, prices are holding up in many areas, and insurance can change the math fast. Key takeaways for buyers/sellers: crs365.com/2026/04/21/sou…

$SHOP: Someone just rolled $162M in covered calls. 40K May $85 calls closed. 45K June $95 calls opened. Institutional money positioning into Q1 earnings (May 5). Full breakdown: sealalphateam.com/2026/04/20/sho…

AI trend to watch: Microsoft is bringing Power Apps data *into* Microsoft 365 Copilot—so your business app can show up in the same chat where work happens. Less tab-hopping, faster decisions. microsoft.com/en-us/power-pl…

Multi-agent AI isn’t hype—it’s how SMBs scale automation without breaking ops. Start with 3 roles: Intake → Ops → QA/Guardrails. Then track every workflow on one scoreboard. The playbook: crs365.com/2026/04/11/mul…

For investors this Cencora $COR breakdown is worth a look. Shares have plunged double-digits in recent weeks, but the company has scale, contract depth and steady earnings power making it one of the most dominant players in healthcare. 🔗 sigmanomics.com/cencoras-quiet…

CRM is getting more ‘agentic.’ Microsoft’s Dynamics 365 2026 Wave 1 brings Unified Copilot experiences (CRM + Microsoft Graph) plus agentic Customer Service + Contact Center automation. The goal: less swivel-chair, faster closes. learn.microsoft.com/en-us/dynamics…

AI is shifting from single chatbots to coordinated ‘agent teams.’ Microsoft says Copilot Studio multi-agent capabilities are rolling into GA—Fabric integration + agent-to-agent workflows. The win: automate end-to-end processes, not prompts. microsoft.com/en-us/microsof…

Most SMBs start with one AI workflow. Then five. Then chaos. Multi-agent orchestration is how you scale automation without losing control. Here's the playbook: crs365.com/2026/04/11/mul…

New benchmark for internal ops: Automation Anywhere says AI agents can auto-resolve 80%+ of IT support requests, cutting ITSM costs up to 50% (deployment in ~8 weeks). If your team is still triaging tickets, it’s time to automate the front line. aiagentstore.ai/ai-agent-news/…

Before you automate, standardize. Automating a messy workflow just makes the mess faster (more errors, more rework). Map the steps, pick ONE best way, then automate + measure. reliabilityacademy.com/articles/gener…

AI agents are moving from ‘cool demo’ to real work. Before you connect Copilot to everything, use a lightweight governance checklist: scope, human sign-offs, least privilege, KPIs, logging. crs365.com/2026/04/04/smb…

Dynamics 365 2026 Wave 1 leans into AI becoming operational (not just assistive): copilots/agents across Sales + Service + ERP. If your CRM still relies on manual updates, this is your signal to redesign the workflow. learn.microsoft.com/en-us/dynamics…

AI agents are shifting from demos to dependable ops. AWS says its Nova Act agents hit >90% task reliability automating real UI workflows (forms, QA, data entry). The takeaway: start with 1 high-volume process + clear guardrails. aws.amazon.com/blogs/aws/buil…

AI agents are powerful—but without guardrails they create automation chaos. Here’s a simple SMB governance checklist (scope, autonomy levels, least-privilege access, logging) before you connect Copilot to everything. crs365.com/2026/04/04/smb…

Which AI tools should you actually adopt this quarter? FitScore matches your workflow + budget to a short list (plus what to automate first). Quick, practical, built for busy operators. fitscore.crs365.com

Ops tip: most delays happen at handoffs. Before work moves teams, define the ‘next owner’, share the 3 things they need (context, decision, next action), and get explicit acceptance. If it isn’t acknowledged, it isn’t handed off. ahrq.gov/teamstepps-pro…

AI agents are moving from demos to day-to-day work. The winners won’t be the ones with the flashiest tools—they’ll be the ones with a simple governance checklist: owner, boundaries, access, KPIs, review rhythm. Here’s ours: crs365.com/2026/03/28/age…

CRM shouldn’t be a system of record—it should be a system of action. Microsoft’s Dynamics 365 Sales 2026 Wave 1 leans into AI agents + a research canvas to prioritize next steps, enrich leads, and keep pipelines moving. learn.microsoft.com/en-us/dynamics…

AI tip for busy operators: Microsoft 365 Copilot now adds "Summarize" + "Explain" inside Edge’s PDF reader—so long vendor contracts, SOPs, and policy docs get digestible in minutes, not hours. learn.microsoft.com/en-us/copilot/…