Community scheme Ombud Service

Is someone in your community scheme being a nuisance and you can’t resolve the issue via the usual channels? The #CSOS can help. Visit our website to find out more: csos.org.za

CSOS conducts compliance investigations, and members of community schemes may formally request that such investigations be undertaken. To request an investigation, download the application form here: csos.org.za/wp-content/upl… We further provide a compliance checklist for community schemes which is available here: csos.org.za/wp-content/upl… For more information, contact CSOS: 📞 0800 000 653 📧 info@csos.org.za #CSOS #ComplianceAssessment #CommunitySchemes #Governance #Transparency #Accountability #PropertyManagement #SectionalTitle #CommunityLiving

You're invited to join us for a webinar focusing on rules and compliance. 📅 Wednesday, 27 May 2026 ⏰ 11h00 – 12h00 💻 MS Teams Register and be part of the conversation: teams.microsoft.com/meet/370158347… #CSOS #LegislativeReview #StakeholderEngagement #CommunitySchemes #Webinar #EducationAndTraining

[CSOS CONNECT PLANNED MAINTENANCE: 18/05/2026] Dear Stakeholder Please be advised of a planned system maintenance scheduled as follows: Date: Monday, 18 May 2026 Time: 17:00 – 19:00 Systems Impacted: CSOS Public & Admin Portal During the maintenance window, CSOS Connect may be unavailable or experience intermittent disruptions. Normal service will resume once the maintenance has been completed. We apologise for any inconvenience this may cause and appreciate your understanding.

Join our Bloemfontein Satellite Office for a stakeholder training and awareness session. 📅 Wednesday, 20 May 2026 ⏰ 14h00 – 16h00 💻 MS Teams Topics include: ✔️ Annual General Meetings ✔️ The Board of Trustees ✔️ Dispute Resolution Use the following link to be part of the conversation: teams.microsoft.com/meet/388619572… #CSOS #CommunitySchemes #StakeholderEngagement #SharedLiving #DisputeResolution #Bloemfontein

Join us for an Education, Training and Stakeholder Webinar focused on the Legislative Review process. 📅 Thursday, 28 May 2026 ⏰ 11h00 – 12h00 💻 MS Teams Register and be part of the conversation: @6b6557b3-4111-4623-9cca-6281a5a00539" target="_blank" rel="nofollow noopener">events.teams.microsoft.com/event/3f5dad88… #CSOS #StakeholderEngagement #CommunitySchemes #Webinar #EducationAndTraining

[LISTEN UP] Acting Chief Ombud, Lesiba Seshoka, will be featured on POWER 98.7 this evening at 22:00 on Power Perspective with Colleen Makhubele. The discussion will focus on governance issues, community scheme regulation and how citizens can use CSOS services and lodge complaints. Mr Seshoka will be joined by fellow representatives from the Ombud sector. We hope you’ll tune in and support the conversation. #KayaFM #communityschemes #SharedLiving

Did you know that the Community Schemes Ombud Service conducts Compliance Assessments to ensure that community schemes meet regulatory and governance requirements? Compliance assessments help promote accountability, transparency, and the effective management of community schemes. Registered schemes may be required to submit governance and compliance documents within the prescribed timelines. Failure to comply may result in non-compliance notices being issued. Stay compliant. Protect your community scheme. For more information, contact CSOS: 📞 0800 000 653 📧 info@csos.org.za #CSOS #ComplianceAssessment #CommunitySchemes #Governance #Transparency #Accountability #PropertyManagement #SectionalTitle #CommunityLiving

Is your community scheme compliant? A compliant scheme ensures that levies and annual returns are up to date, conduct rules are approved, AGMs are held, financial records are maintained, and long-term planning is in place. Stay informed. Stay compliant. Build a well-managed community scheme for all. For assistance, contact the Community Schemes Ombud Service: 📞 0800 000 653 📧 info@csos.org.za #CSOS #CommunitySchemes #Compliance #GoodGovernance #Transparency #Accountability #SectionalTitle #PropertyManagement #CommunityLiving

Join us at our Ballito office on 14 May at 10:00 for an informative discussion on scheme rules and various resolutions. To attend, please RSVP to Jerusha.Maren@csos.org.za #CSOS #csosconnect #communityschemes #SharedLiving

Please note that Acting Chief Ombud, Lesiba Seshoka, will be featured Power FM this evening at 21:00, on Power Perspective with Colleen Makhubele. He will be tackling the role of CSOS in regulating community schemes, governance challenges, how residents can access CSOS services and lodge complaints. We hope you’ll tune in, and don't forget to spread the word to your family and friends! @Powerfm987 #PowerFM

Join our upcoming Webinar Series on Dispute Resolution on CSOS Connect. 📅 Date: Tuesday, 28 April 2026 ⏰ Time: 12:00 pm – 1:00 pm 💻 Platform: MS Teams In this session, we’ll equip you with practical guidance on how dispute resolution works on CSOS Connect and help you better navigate the process. 🔗 Join the webinar: @6b6557b3-4111-4623-9cca-6281a5a00539" target="_blank" rel="nofollow noopener">events.teams.microsoft.com/event/0a9ca380… We look forward to having you there. Register now via the link above!

You’re invited to join our upcoming online training hosted by the Ballito Satellite Office. In this session, we’ll guide you through how to lodge a dispute on CSOS Connect and unpack the key provisions of Section 39 of the CSOS Act. 💌 RSVP: Jerusha.Maren@csos.org.za 🔗 Join here: teams.microsoft.com/meet/327928853… Don’t miss this opportunity to strengthen your understanding and make the most of our services.

WHO STANDS OUT IN 2026? Make your mark and enter the Reside 2026 Awards today. ⏳ SPECIAL CSOS EXTENSION Community Scheme of the Year Award Entries now close: 17 April 2026 Don’t miss your chance to be recognised as a leader or innovator in the industry. Enter now: reside.ivent.co.za/webform/reside…

[ANNOUNCEMENT] We have become aware of an event incorrectly using the CSOS name. Please read our official statement for clarification. This statement is also available on our website: csos.org.za/media-centre/c…

[TODAY] CSOS in the spotlight! Our Acting Chief Ombud sat down with the @SundayTimesZA to discuss issues impacting community schemes and the work we’re doing to protect and empower stakeholders. From promoting fairness, transparency, and effective dispute resolution, to addressing current challenges and opportunities within the industry, the interview sheds light on how CSOS is making a difference where it matters most. The full article is coming soon—we’ll be sure to share it with you once it’s published. Keep an eye on this space!

📢📢📢REPORT CORRUPTION🚨🚨🚨

CSOS Answers Frequently Asked Questions. Please click on the link below for more information. csosconnect.org.za/#/faqs Contact us via the website, Call Centre number and follow our social media pages. LinkedIn - Community Schemes Ombud Service Facebook - CSOS.SouthAfrica Instagram -@csos_sa TikTok - csos.org YouTube - @ communityschemesombudservice

The Community Schemes Ombud Service appeals to unregistered community schemes management to timeously register their schemes for compliance purposes and to reap the benefits of being registered community scheme members.

The CSOS team is concerned that current and prospective stakeholders are sometimes misinformed about our mandate, offerings and procedures. We are embarking on busting myths and providing facts. Should you be uncertain of information received from third parties, please visit csos.org.za, send us a direct message, publish your request for clarity on our social media platforms , email or call us. We will be accessible to provide you with correct information. LinkedIn - Community Schemes Ombud Service Facebook - CSOS.SouthAfrica Instagram -@CSOS_SA TikTok - csos.org YouTube - @ communityschemesombudservice

A testimonial from a Community Schemes Ombud Service stakeholder. We are available to intervene. For More Information, Visit csosconnect.org.za or email registrations@csos.org.za We are available to engage with you on 0800 000 653 Follow Us On Our Other Social Media Pages: Instagram - @CSOS_SA LinkedIn - Community Schemes Ombud Service Facebook - CSOS.South Africa YouTube - @communityschemesombudservice TikTok - csos.org