Charles Tyrwhitt

@consulting_ben Hi Ben. So sorry to see this! That's not good at all. Our Customer Service Team will gladly help. Please contact them through live chat, telephone or email (info@ctshirts.com) with your order details, and they'll provide all the help you need.

@ctshirts my package arrived heavily damaged. How do I file a claim? The plastic is literally stuck to the shirt

@mdav15 If you prefer, you can also email with those details - info@ctshirts.com,

@ctshirts This arrived in the post on Saturday. Got home this morning to order some shirts & it’s already expired! What a con…

@mdav15 Please contact our Customer Service Team, either through live chat or over the phone. They'll need the offer code (usually letters and numbers).

@mdav15 Hi there and thanks for the comment. We're sorry to see that your offer has expired already, before you have been able to use it. I'm sure we'll be able to help, however.

@Fedi99_ Hi Marco. I'm afraid not, no. We stopped offering that size perhaps 18 months ago, or a little longer. The longest sleeve length in a 15" collar is 34". To get a 35" sleeve, you would need to order a 15.5" collar or larger.

@ctshirts is it not possible to order this size anymore? Can’t see these on the website

@nveliss order them in for you. 3/3

@nveliss stores - that's all! As such, they tend to hold the most common/popular sizes, and for fits, that pretty much means Slim Fit. There might be a few options in other fits, and you can of course always try on shirts in other fits, to then order online or have the store team 2/3

Went to the @ctshirts store in Regent Street and it did not feel very inclusive. I'm sure regular 17 1/2" type of guy and the only shirts available to buy were Slim Fit 😕

@danturner1987 Thank you for taking the time to share this feedback. If you could share your receipt number, we can identify the colleague who took the order at the till and ensure this wonderful review is passed on?

Went to @ctshirts in Bank in London. The person who served me was amazing. I’m so annoyed I didn’t catch his name but he was the most helpful, friendly person I’ve met for a long time :)

@trainer_shoe Hi Scott, and thank you. That would appear to be the SF Aqua Green Pure Linen Shirt - would that be correct? If so, we can certainly have a replacement arranged and sent out, and provide you with a free return label.

@ctshirts WUs11382302

@ctshirts what's the deal I haven't even worn this and it's got a spot on it?

@SK6158631476146 We offer a range of promotions throughout the year, as do American Express. The offers are not permanent promotions, but limited time offers. Please do check back from time to time to see if a new offer has been listed.

@ctshirts Why do you not have offers anymore on Amex cards?

@JamieWBlower Thank you for raising these concerns to our attention, we have responded to you via email and appreciate your patience whilst this matter is investigated.

@ctshirts Very disappointed with my recent order to Saudi Arabia. My invoice had the correct contact details, yet Aramex received the wrong phone number. Customer service was dismissive and openly rude. I have now requested a refund. wuk13250085

@RossTay59464552 our email if you’d like us to proceed, and we look forward to hearing from you soon. 2/2

@RossTay59464552 Hi there, we sincerely apologise for this matter. We’ve sent you an email to gather a few additional details so that we can resolve the issue promptly and arrange a replacement suit for you, following a thorough quality check, should you still require it. Please do reply to 1/2

@ctshirts CT! my suit arrived last week. Trousers and jacket two different colours and now it's sold out!

@DanDownsStartup RT @DanDownsStartup: "@sweatystartup I've been wearing @ctshirts daily for 15 years now. Highly recommend" ❤️

@sweatystartup I've been wearing @ctshirts daily for 15 years now. Highly recommend

My local tailor wants $285 for a dress shirt now. Anybody have a good online tailor to order from? Somewhere I can plug in measurements and get custom made shirts / blazers.

@KernowChris We're sorry for the disappointment, we stock our shops using data of our best selling styles and sizes, as well as seasonal exclusives. Our full range can be ordered from our website, or colleagues in store can order these for you at the till.

@ctshirts Disappointed to see such a relatively small selection of Classic fit shirts in your new Exeter store today.

@Barclay710 That's great to hear! Sounds like you have quite a collection. We appreciate you shopping with us and hope you'll continue to do so for many more years to come.

@ctshirts Having looked through the shirts in my wardrobe this morning, all except 2 are from ctshirts! I’m hooked! 😜

@Barclay710 Thank you so much for your feedback. We’re delighted to hear that your Charles Tyrwhitt shirts have stood the test of time. We truly appreciate your support and look forward to providing you with our shirts for many years to come.

@MajorDMalpas @ctshirts I’ve been buy @ctshirts for many years and like you find the shirts, quality & service excellent. However, I’ve not come near to wearing one out …… yet! 😜