CT Office of Consumer Counsel (OCC)

Save energy while staying cool this summer! Check out our graphic below for some energy-saving tips and learn more at iso-ne.com/about/what-we-…

Below are the cheapest third-party electric supplier offers less expensive than July's Standard Service rates. For more information on enrolling with an electric supplier on energizect.com, please visit tinyurl.com/SupplierUpdate… & our FAQ tinyurl.com/OCC-Supplier-F…

Connecticut's Extreme Hot Weather Protocol is in effect beginning at 12pm on Tuesday, June 30 until at least 6pm on Sunday, July 5. To find a cooling center near you, visit 211ct.org, call 2-1-1, or contact your local municipality or town hall.

REMINDER: The first public comment hearing in the Aquarion rate case (Docket No. 25-12-12) will be taking place next Wednesday in New Milford. Check out the graphic below and visit tinyurl.com/Aquarion-Publi… to learn more about how to participate.

Connecticut's Extreme Hot Weather Protocol is effective from 10am on Thursday, June 11 until 6pm on Sunday, June 14. To find a cooling center near you, contact your local municipality or town hall or call 211.

Join us in wishing Rich “Sobi” Sobolewski a happy retirement! Sobi's efforts and guidance as a leader, mentor, and colleague at the OCC have been critical to our agency's advocacy for decades. Thank you, Sobi, for your tireless work on behalf of Connecticut ratepayers!

Make your voice heard at a public hearing this summer! Check out the hearing schedule below for the Aquarion rate case (Docket No. 25-12-12). Visit tinyurl.com/Aquarion-Publi… to learn more about how to provide public comment.

Join our team! OCC has an exciting opportunity for those interested in being a leader in the fight for affordable electricity, water, telecommunications, and gas services. Visit jobapscloud.com/CT/sup/bulprev… to learn more and to apply.

CONSUMER ALERT 📢 Effective May 1, 2026, public benefits charges will decrease. Learn more about the impact of recent PURA Rate Adjustment Mechanism (RAM) decisions on electric bills here ⬇️ portal.ct.gov/-/media/occ/ap…

On May 2, electric and gas utilities will resume disconnections for customers with past due balances. To prevent shut-off, customers should contact their utility to enroll in a payment plan. Learn more below and at portal.ct.gov/occ/knowledge-…

April 22nd marks Earth Day! 🌎 Today and every day, OCC continues to advocate for affordable, reliable, and sustainable energy services. For local Earth Day events near you, visit earthday.org 's event map! #EarthDay2026

April marks Call Before You Dig (CBYD) Month in Connecticut. Visit cbyd.com and portal.ct.gov/pura/press-rel… to learn more!

HAPPENING NOW: Tune in here for today's oral arguments in Docket No. 25-04-03, Aquarion Change of Control ⬇️ youtube.com/live/fASKJFdix…

HAPPENING NOW: Tune in here for today's hearing in Docket No. 26-01-04, Annual Review of the Rate Adjustment Mechanisms of the United Illuminating Company ⬇️ youtube.com/live/AqdARDUOR…

Connecticut's Severe Cold Weather Protocol is effective from 5pm on Thursday, March 5 until noon on Friday, March 6. Please visit 211ct.org or call 2-1-1 to find available shelters or warming centers.

Join our team! OCC has an exciting opportunity for those interested in being a leader in the fight for affordable electricity, water, telecommunications, and gas services. Visit jobapscloud.com/CT/sup/bulprev… to learn more about our Staff Attorney 2 position and to apply.

Connecticut's Severe Cold Weather Protocol is extended through at least noon on Sunday, February 15, as this long-duration stretch of brutally frigid temperatures continues. Please visit 211ct.org or call 2-1-1 to find available shelters or warming centers.

Connecticut's Severe Cold Weather Protocol is extended through at least noon on Tuesday, February 10, as this long-duration stretch of brutally frigid temperatures continues. Please visit 211ct.org or call 2-1-1 to find available shelters or warming centers.

Check out our January 2026 newsletter! You can find important consumer information about rate changes, utility affordability programs, key rate proceedings before PURA, and more! ➡️ portal.ct.gov/-/media/occ/oc…

HAPPENING NOW: Tune in here for today's hearing in Docket No. 24-12-01, Application of Yankee Gas Services Company d/b/a Eversource Energy to Amend Its Rate Schedules ⬇️ youtube.com/live/7hEmv5gbl…