CX Intersect

@Secureship 👏👏

If you're not focusing on customer experience in digital transformation, you're losing value | Fortune bit.ly/3KTbdyQ

@Ross_Quintana 💯

True CX success goes beyond tech and KPIs. Organizations that are customer-centric see 80% more revenue growth. It’s about embedding the customer’s perspective in every decision. How does your team incorporate customer feedback into planning? tinyurl.com/3m6ayvxe #CX

To create an original expression is to create beauty. It doesn't have to be the absolute be all end all. It just has to be appreciated. #Design

@Ross_Quintana This where it going. AI should help brdge the gap.

Solid post from Copy.ai on aligning #sales and #marketing which is no easy task. I like they talk about how #AI can help bridge those gaps. Give it a read 👇

Great share here from Isaac Sacolick (@nyike). Absolutely agree experimentation and learning are core drivers #ProductManagers should have. Experimentation involve personal and organizational risk and organizations need to create room for failure so people will experiment.

Big read: Growth hacking insights!!!! How businesses are pivoting to a more powerful sales model? Imagine this, 2 startups walk into a bar. One startup, dressed in their finest sales pitch attire, starts working the room, charming their way into early adopters' hearts (and wallets) This is the ‘Sales led model’ The other sets up shop in the corner. They're not worried about being the life of the party – they know that word-of-mouth is the best wingman a product could ask for This is the ‘Product led model’ Product-led models have gained momentum Start-ups and big businesses are riding the wave!! Customers want a seamless, straight-through, and robust product experience without ever having to speak with anyone.

@Health_Rocket @AllensFlowersCa 👏

In our fast-paced world, taking time for self-care is essential for overall health. Take a moment to read this guide from @AllensFlowersCa on self-care techniques – including how flowers can support your journey to wellness. allensflowermarket.com/long_beach/pre… #Flowers #SelfCare #Ad

Alignment is a big problem for leadership and product teams and can be a powerful driver of success when you figure it out.

@BizSwell @KonnectAgency 🏅🏅🏅

With firsthand experience in promoting during the Olympics, @KonnectAgency understands the unique power of Olympic advertising. Learn which #Olympic ads are the most inspirational by clicking here: konnectagency.com/going-for-the-… #MediaRelations #Infuencer #Celebrity #PR #LA #NYC #Ad

Informative Forbes post: Why Digital Transformation Often Fails (And How To Succeed) 20 members of the Forbes Technology Council share the consistent reasons digital transformations fail and what to do about it 👇 forbes.com/sites/forbeste… #DigitalTransformation #Digital

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@summitupnicely 💯

A position of leadership is not the same as being a leader. One is a title and the other is the output of your actions and influence. How would you define leadership? #Leadership

@summitupnicely Such an important role in the customer experience.

The Myths and Realities of Being a Product Manager. Successful product management requires a combination of technical skills, domain expertise, customer empathy, and the ability to navigate complex organizational dynamics. hbr.org/2024/04/the-my… #ProductManagement #PM