CalusBling

One of the advantages of operating telecom infrastructure is that you see patterns others miss. A UK call centre campaign we recently onboarded started showing unusual behaviour. Shorter call durations. Lower conversions. Our AI systems detected the pattern quickly. The issue wasn’t routing or call quality. It was the script. Agents were referencing a well-known industry expert to build credibility. But that expert had recently published warnings telling consumers that any call using his name was likely fraudulent. The result: prospects immediately lost trust. Sales dropped. We flagged it. The call centre manager retrained the team. Scripts changed. Conversions recovered. This is where Minutes Network is different. Most networks simply pass traffic. We help our call centre partners understand what is happening inside their traffic and fix issues quickly. AI at the switching layer. Better calls. Better trust. Better outcomes. Minutes Network - Infrastructure for intelligent voice.

Capacity Middle East is over. 50+ meetings. New traffic secured. Outbound routing strengthened. UK & US scale loading. Minutes Network – creating what comes next. Jingle – making high-frequency callees directly reachable inside our network. Call Centre traffic strengthened by Agentic Voice AI, anti-fraud, and intelligence embedded at the switch layer. Leading-edge copies. Bleeding-edge creates.

A quick guide to the new CLI opt-in task 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: CLI tasks require an active Unity license CLI is an opt-in task, and license operators must enable it CLI calls are live Calls are real and non-synthetic CLI calls look like a regular incoming call CLI works in every region Tasks are carrier-agnostic Any SIM or eSIM that can receive incoming calls is supported Compatible with iOS, even if the “Unity connection” task shows offline 𝗡𝗼𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: When a CLI call is received, users get a notification Notifications include a push notification and an in-app pop-up 𝗠𝗶𝘀𝘀𝗲𝗱 𝗰𝗮𝗹𝗹𝘀: It’s OK if you miss the call You can report a CLI call up to 24 hours after it’s received 𝗦𝗜𝗠 𝗯𝗮𝗹𝗮𝗻𝗰𝗲 / 𝗮𝗰𝘁𝗶𝘃𝗲 𝗹𝗶𝗻𝗲: If your SIM or eSIM can receive incoming calls, it can accept CLI tests You usually do NOT need an active balance on your SIM/eSIM to receive a CLI call, but this depends on your carrier, and some carriers may require it 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲𝘀: Unity Points are distributed immediately after a valid CLI task is completed CLI – verifying telecom activity at scale.

BankFi has joined the Unity network! Unity turns your smartphone into a global edge network node via a software license. Just download the app and run it in the background on your phone. Lets break down how this works! 👇 🧵

Exclusive: World Mobile has signed a celebrity to launch their own telecom brand. Hundreds of thousands to millions will be onboarded. No crypto learning curve for their subs yet WMTx is the fuel running it all. Details will follow in the coming weeks.