Cameron Drotsky

@JHBWater No water in Randpark ridge. Please provide an update?

#JoburgUpdates Management Of Systems ^PK

@CityPowerJhb Has illovo been restored yet???

#CityPowerUpdates #CityPowerOutages #AlexandraSDC Rosebank Substation : We are aware of an unplanned power interruption affecting customers at Hyde Park and possible surrounding areas. Our team will attend to it after the completion of the task at hand. Customers will be updated on any developments made. We apologize for the inconvenience caused. For isolated, individual electricity related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484 /0800 202 925 for assistance. Follow the City Power Alexandra SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^NH

@CityPowerJhb Seriously how are you fine telling people technicians have been dispatched earlier this morning, only to now update people that the issue is being looked at now 6 hours later???

#CityPowerUpdates #CityPowerOutages #InnerCitySDC Cydna Substation: Our operators have been dispatched to investigate the cause of an unplanned power outage affecting customers in Houghton, Killarney, and surrounding areas. Affected customers will be updated as new information becomes available. We apologise for any inconvenience caused. Customers in the affected areas experiencing power-related issues are advised to log a call at citypower.mobi or contact 011 490 7484 / 0800 202 925 for assistance. Subscribe to our WhatsApp channel for updates: whatsapp.com/channel/0029Va… ^NT

@CityPowerJhb When will you provide an ETR then?

@CameronDro77666 Apologies for the prolonged outage. The team is working on restoring full power ^HN

#CityPowerServices #CityPowerFBE City Power reminds qualifying customers that there are only 101 days left until the Free Basic Electricity (FBE) registration deadline on 31 December 2025. ^HN

@CityPowerJhb Hi Illovo has just gone out again, after 4.5 days of no power. Please fix the issue!?!?!

#CityPowerUpdates #AlexandraSDC The Service Delivery Centre is currently sitting with 129 open calls, with 83 of those logged over 24 hours. Updates will also be available on our WhatsApp channel: whatsapp.com/channel/0029Va… ^HN

@CityPowerJhb Power went off in illovo near the wanderers stadium, any news on that?

#CityPowerUpdates #HursthillSDC *Outage Update: Hursthill SDC* *Hursthill Substation (Richmond Standby distributor):* Tripped affecting customers in Richmond and possible surrounds. We have since managed to restore up to 91% of the power supply. Repairs on the cable fault affecting the remaining customers will get underway as soon as material is delivered onsite. Upon the completion of this process, efforts to restore full supply will commence. The estimated time for restoration is currently unavailable. Further details on the progress will be provided in subsequent reports. *We apologise for the inconvenience caused.*^KK

So I usually don’t do this, but considering @CashConverterSA Elgin Mall aren’t coming to the party here we are. Bought a used watch from them, spent R2000 fixing it, all for them to say bring it back and we’ll refund the price paid, when I have spent more than double repairing it

@CityPowerJhb No power in illovo, please advise

#AlexandraSDC #CityPowerUpdates Alexandra Substation (Napier distiributor): We hereby acknowledge a power outage affecting customers in Tsutsumani and other possible surroundings. Operators have been informed and will be dispatched to investigate the cause. Further details on outage will be shared later. We apologise for the inconvenience caused to our customers. Follow the Alexandra SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^IM

@CityPowerJhb Power just went off in berario after being off for 4 days. Please escalate the issue

#CityPowerUpdates #CityPowerOutages #ReuvenSDC Mulbarton Substation: Repairs on the faulty cable are still in progress on site. The estimated time of restoration is set for 15h00, should all go as intended. This outage affects customers at Mulbarton, parts of Glenvista, and possible surroundings. Further details will be communicated when available. We regret the inconvenience caused. We apologize for the inconvenience caused. Customers in the vicinity still experiencing any power related problems are advised to log calls at citypower.mobi or call 011 490 7484/0800 202 925 for assistance. Follow us on our WhatsApp channel for prompt updates whatsapp.com/channel/0029Va… ^NM

@CityPowerJhb Power just went off in little falls when it was only scheduled for 10????

#CityPowerUpdates #CityPowerServices City Power would like to inform customers that our system is temporarily offline, as a result, the loadshedding schedule will not be accessible through the site, as previous communicated. ^NM

@CityPowerJhb Power just went of in sundowner ext 1 :(

#CityPowerUpdates #PlannedMaintenance #RandburgSDC Customers are hereby reminded of a planned power interruption at Bordeaux Substation, which has been scheduled for Tuesday, 28 January 2025, from 09:00 until 17:00. ^ZD

@CityPowerJhb Multiple calls have been logged, but no one has even been dispatched to the fault. This is according to your own updates ?!?!

@CameronDro77666 Hello Cameron, have you logged a call yet? ^NM

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Peter Road Substation (Poortview, Amarosa and surrounds): Operators are on site investigating the cause of fault. Two distributors tripped during the early hours of the morning. More details will be shared later. Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925.^NM

@CityPowerJhb @ChristineLou33 So a team hasn’t even gone to the site to check the issue? At this rate the power will only be on by 5 again ?!?!

@ChristineLou33 Hello Christine, a team will be attending soon after the task at hand. We'll keep you updated. ^NM

#CityPowerUpdates #CityPowerOutages #RandburgSDC Northriding 11kv Substation, 1225 Tourus Distributor: Experienced a trip affecting customers in Randpark Ridge, Sundowner, and surrounding areas. Operators will attend to the outage after completing the task at hand. Further information will be communicated in the later updates. We apologise for the inconvenience caused. ^PC

@CityPowerJhb How does it take 6 hours to dispatch workers to look at the outage affecting sundowner ext 1?

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Roodepoort Service Delivery Centre (SDC) currently has 395 calls. ^NM Follow us on our WhatsApp channel for prompt updates whatsapp.com/channel/0029Va… Load reduction is in progress, please click on the link below for a full view of the schedule: api.citypower.co.za/ftp-service/do…

@CityPowerJhb Any updates on this?

#RandburgOutage #CityPowerUpdates We are aware of an outage affecting customers in Bromhof and the surroundings. Operators have been notified and will be dispatched to investigate. We will keep affected customers updated on any developments. We apologise for the inconvenience caused ^MM

@CityPowerJhb ETA on sundowner ext 1?

#CityPowerUpdates #ReuvenSDC We are aware of an outage at Mondeor Substation affecting customers in Meredale South and surrounding areas. Technicians will be dispatched to investigate. We apologise for the inconvenience caused. For isolated, individual electricity related queries customers are advised to log a call at citypower.mobi or call 011 490 7484 For more updates please follow our whatsapp channel:whatsapp.com/channel/0029Va… ^KM

@CityPowerJhb Still waiting for an update on Sundowner ext 1?

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Tshepisong Switching Station (Lines B & D). Power has been fully restored. For isolated individual calls and any other electricity-related queries log calls on citypower.mobi or call 011 490 7484/0800 202925. ^NH

@CityPowerJhb Power just went off Sundowner ext 1. We aren’t scheduled for this??

#CityPowerUpdates #PlannedMaintenance #AlexandraSDC REGION E Reminder!!! Customers are reminded of a planned power interruption at Gresswold Substation scheduled for Thursday, 12 December 2024. ^TM