Capital One Business

@mhashim1116 Hi Mohammed! We sincerely apologize for any inconvenience this may have caused. We'd like the opportunity to help improve your experience. Your valuable feedback is very important to us. Please confirm your full name and zip code via direct message? ^BB

@CapitalOneBiz your travel app is a POS. No matter what date you try to book.. always get same message "Hit a snag". Very frustrating. Stop rolling out half baked apps

@WillGriggie Hello. Thank you for reaching out to us. We’re terribly sorry about the experience you have had with our customer. When you have a moment, can you please send us a DM to further assist you? ^NF twitter.com/messages/compo…

@CapitalOneBiz @CapitalOne @brexHQ @CapitalOne has totally screwed up my account. Their agent filed a fraud claim in the wrong transaction and they refuse to fix it in an expeditious manner. They’re holding my funds even though it was their error. Horrible customer service!

We're excited to share that today @BrexHQ officially joins Capital One. Capital One + Brex brings together two companies to reimagine the future of business spend and payments. Learn more at i.capitalone.com/JKBFEpD1G.

Hey Andy, thanks for bringing your concerns to our attention, we know it can be frustrating when ENO doesn't understand you. You can send us a DM with any general questions you may have. We would also like to submit your feedback on this. Just to confirm, do you have a US bank account or credit card with us? You can DM us your response. ^EL

@xLilRip Hey, we are sorry to hear about your experience with us. Can you send us a DM with more information on what happened?^EL twitter.com/messages/compo…

@CapitalOneBiz @CapitalOne @brexHQ @CapitalOne shopping is absolute garbage, they’re being sued right now because of shady practices. I’ve been scammed out of $65 dollars that was promised to me for ordering. I have all of the evidence but their customer support is horrible and takes forever. DON’T TRUST THEM

@bubblekin1 Hi. Please send us a DM, so we can assist you. ^OJ twitter.com/messages/compo…

@CapitalOneBiz @brexHQ Is capitalone down right now? It won't allow me to login. Thanks!

@demetrios1 Hello. Thanks for reaching out. We're sorry for this experience. We're hearing from customers and there's a known issue at play. We appreciate you working through this with us, and we'd recommend checking back in later. ^SZ twitter.com/messages/compo…

@CapitalOneBiz @brexHQ how does one get in touch with a Capital One rep? I've tried calling - "your issue requires assistance, this make take a moment" - and then the system hangs up.

@HussleCrowe_313 Our tech team is aware of the issue, and currently working on a fix. We apologize for any temporary inconvenience this may have caused. Please continue to check back periodically. Thanks for your continued patience with us. ^SW twitter.com/messages/compo…

@CapitalOneBiz @CapitalOne @brexHQ My account is not showing?

We're hearing from customers that there may be an issue at play, but we haven't received an official communication from our tech team. We appreciate you working through this with us, and we'd recommend checking back in later. If you need something addressed on your account immediately, connecting with us via phone is the way to go. ^SZ

@CapitalOneBiz @brexHQ Why has my account disappeared???

@patgargil Hi Pat! Thank you for bringing this to our attention. We'd love to take a closer look into this for you. Please send us a DM to gather additional details. ^BB

@CapitalOneBiz @CapitalOne @brexHQ @CapitalOne My app hasn’t worked for 2 days now. I updated and tried everything. It opens to a frozen, unresponsive screen? Is this a known issue or is it just me?

@TheAmazingClay @CapitalOne @AskCapitalOne We're sorry about this experience. Your feedback has already been submitted to ensure your voice is heard. ^OJ twitter.com/messages/compo…

@CapitalOneBiz @brexHQ This single, scammy looking email is all Capital One will send you without telling you that not responding will result in your checking and savings accounts being completely frozen. Don't you tell us not to click links? Don't bank with clowns unless you want no money for food.

@Factscanhurt Great, we are happy to hear you were able to reach someone. Please let us know if there is anything else we can do to assist you. If not, we hope you have a great day!!^EL 🙂 twitter.com/messages/compo…

@Factscanhurt Can you send us a DM with more information on what happened?^EL twitter.com/messages/compo…

@Factscanhurt How can we help? Is this about a US credit card, car loan or a US bank/checking account? ^SW twitter.com/messages/compo…

@Factscanhurt Hey there. Thanks for bringing this to our attention! When you have a moment, could you send us a DM so we can further assist? ^SW twitter.com/messages/compo…

@ttinc_brokerage Good morning. Thanks for reaching out and bringing this to our attention. When you have a moment please send us a DM.^JE twitter.com/messages/compo…

@CapitalOneBiz @CapitalOne @brexHQ @CapitalOneBiz why can’t I get a company card because I have a personal? Doesn’t make sense. Can someone please help me understand.

@brexHQ @CapitalOne Innovation is doing things differently and inventing new paths forward. Excited to see what the future holds!

It’s official. We’ve joined forces with @CapitalOne to redefine the $2 trillion business payments market, bringing smarter, faster spend management solutions to millions of businesses worldwide 🤝

Today @brexHQ is officially part of @CapitalOne ! When we started Brex, we always believed that how a company spends money defines what it becomes. Finance isn't back office, but the core of how every business decision gets made. With AI reshaping how companies run, there's never been a better time to rebuild business finance from the ground up. Brex now serves tens of thousands of businesses, from 1 in 3 startups in the US to the largest companies on the planet, including all major AI labs. But we're still less than 2% of the way to bringing intelligent finance to the majority of US businesses, and we couldn't think of a better partner than Capital One to close that gap. Together, we'll build something truly unique: an n-of-1 combination of a fintech and a bank, unmatched in technology, scale, distribution, and brand. This is a special day. The ceiling just got lifted. I'm so grateful to our team, customers, investors, and everyone who bet on us over the past 8 years. The opportunity ahead is bigger and more ambitious than we've ever dreamed. Onwards!

@jojoellen Hi Joellen! This is not the experience we would like you to have. We understand how frustrating this can be. We'd like to take a closer look into this for you. Please send us a DM to gather additional information. ^BB

@CapitalOne @CapitalOneBiz you are the worst at customer service and fraud.. FYI when your customer tells you that someone fraudulent used their card for something in Canada and you reverse the credit because the fraud company confirms my name, you suck. Thats not standing by your customer, thats enabling fraud. Now you lost a customer and a business customer 🙄 Do better, or don't. Hopefully you will go out of business because all the scammers go to you. Unless you're in on it

@DustinUK We're sorry for this experience, this is not the experience we wanted you to have. Could you please send us a DM, so we can assist you? ^OJ twitter.com/messages/compo…

@CapitalOneBiz has the worst customer service possible. First, they change me to paperless statements so I don’t receive my bill and run past due. Then they don’t use anyone at customer service for 40 minutes now. You don’t have a high call volume, it’s 11:38p on the east coat