Capital One

346.6K posts

Capital One banner
Capital One

Capital One

@AskCapitalOne

We're the official Capital One Customer Service Twitter team and we're here to help! See important info below:

McLean, Virginia Katılım Haziran 2010
16K Takip Edilen114.7K Takipçiler
Kris10 Sunshine
Kris10 Sunshine@KristenAllmeyer·
@CapitalOne wondering if you guys could update your software when depositing checks? There's one universal check of all checks that should be hard set across all platforms - the United States Treasury. That's a big fat negative even though operating in this country - annoying!
English
1
0
0
4
Capital One
Capital One@AskCapitalOne·
@johnsoc99 Hey there 👋 Thank you for reaching out and bringing this to our attention. We're really sorry this is happening. Please send us a DM to further assist you. ^CC x.com/messages/compo…
English
0
0
0
3
Capital One
Capital One@AskCapitalOne·
@_Nathan_Jensen Hey Nathan 👋 Thank you for reaching out. We're sorry to hear about your experience and would like to help any way possible. Please send us a DM when you have a chance. ^CC x.com/messages/compo…
English
0
0
0
16
Nathan Jensen
Nathan Jensen@_Nathan_Jensen·
@CapitalOne you guys are really screwing up the transition from Discover to Capital One. Hate to leave after all these years, but you're actually making it hard to stay.
English
1
0
0
32
tweed187187
tweed187187@tweed187187·
@CapitalOne I gave you guys all my info signing up for capital one creditwise just to have it deactivated because it wouldn't let me back in. I was going to apply for a card soon but if the reps at capital one are half as rude and bad as the one's for creditwise than nevermind.
English
1
0
0
24
Capital One
Capital One@AskCapitalOne·
@serta1 Hi there. Thank you for bringing this to our attention. We'd like the opportunity to take a closer look into this for you. When you have time, can you please send us a DM to gather additional information? ^AS x.com/messages/compo…
English
0
0
0
16
Paul Sleeper
Paul Sleeper@serta1·
@CapitalOne I see that you are going to be a problem with the Discover card purchase. I have been trying to contact someone this week. It is a PITA. I have had Discover since 1998 and never had an issue. I have had the same due date for decades and now it has been changed.
English
1
0
0
19
Sarah Finn
Sarah Finn@Sarahfinn54·
@CapitalOne can I speak to a competent representative? Long time card holder not getting anywhere with your call center.
English
1
0
0
25
Sha Rie
Sha Rie@ShaRie9831·
@CapitalOne Very disappointed that ALL of my accounts were closed. I understand companies have the right to make business decisions, but this experience has ended our relationship with Capital One. My fiancé and I will be taking our business elsewhere.
English
2
0
1
39
Knott Reil
Knott Reil@KnottReil·
@AskCapitalOne General question: Is it true that people can only have 2 cap. one credit cards open at one time?
English
1
0
0
11
Robert Blagman
Robert Blagman@RBLAGGY·
@AskCapitalOne Has anyone encountered a deep problem with Card Benefit Services for Capital One? Capital One is great, but their insurance carrier for travel and car rentals is sketchy at best. I was the victim (police report) of a car accident in a rental supported by Capital One insurance - my claim was denied for very weak and totally unreasonable reasoning. I am fighting it all the way up to the top. Like talking to a wall.
English
1
0
2
145
rahh
rahh@rahhahc6·
@CapitalOne @AskCapitalOne I have submitted two claims, appealed several times. I reported a fraudulent claim on my account but you choose not to alleviate this issue. How can I get this resolved? This is frustrating
English
1
0
0
15
Capital One
Capital One@AskCapitalOne·
@Julia_VIOO Hi Julia! This is not the experience we aim for you to have. We'd like the opportunity to review the details of this matter. Please send us a DM to gather additional details. We look forward assisting you. ^BB
English
2
0
0
32
Capital One
Capital One@AskCapitalOne·
@oneshotof_quila Hey, thank you for bringing your concerns to our attention. We understand how frustrated you must feel. We will log your feedback on this to make sure your voice is heard. Please DM us for any additional questions or concerns you may have. ^EL x.com/messages/compo…
English
0
0
0
129
Sh’Quila Like Tequila ✨
Sh’Quila Like Tequila ✨@oneshotof_quila·
SO basically “Discover is accepted by 99% of places that take credit cards” is bullshit. All of a sudden paying my rent, booking flights & the multitude of other scenarios I’ve ran into recently, is an issue with my @CapitalOne debit card . No choice but to cancel now
English
1
0
0
224