Capital One

@zaza_juice Hello there. Thank you for bringing this to our attention. We're terribly sorry your haven't received your card in mail and, know how important it is for you when placed a deposit for the account to be opened. When you have a moment, can you please send us a DM? ^NF twitter.com/messages/compo…

@AskCapitalOne @CapitalOneYou are currently holding my deposit while providing conflicting information, and this delay is affecting my ability to use my own funds.

@KentNelson23202 Hey Kent, thanks for reaching out to us on social media. Have you contacted our customer service team regarding this? ^TB

@AskCapitalOne I sent a check for $40 to you on March 4, 2016 and I still keep getting threats that you haven’t received it and you’re gonna charge me late charges and you should’ve had that by now

We recognize the frustration this issue has caused and we sincerely apologize to our valued customers.

@BuckeyeBuckets Hi there! We know it's frustrating having to wait for your direct deposit, especially when you're counting on those funds. We'd love to provide you additional information. Please send us a private message, so we can assist you further. ^SAW twitter.com/messages/compo…

@CapitalOne stop advertising early check deposit when you don’t do it anymore. Switching banks back because even though you won’t admit it you no longer do it. Going back to Chase. ✌️👌

@rashika510 Hello Rashika. Thank you for bringing this to our attention. We're terribly sorry that you had issues with your flight and caused for you to not reached your destination. When you have a moment, please send a DM to further assist? ^NF twitter.com/messages/compo…

My flight was diverted due to Middle East tensions and I never reached my destination. Despite repeated attempts, no refund processed booked through travel portal. Extremely disappointed as a paying Venture X cardholder. Filed a dispute. @CapitalOne

@izza_b23 your card (instead of the callback number) if there is ever a need to confirm whether a Capital One specialist attempted to reach you. ^MC (2/2)

@AskCapitalOne Just want to know if it’s a legit capital one number

@CapitalOne is this a legit number +1 (866) 311-1280

@izza_b23 Thanks for confirming. Although we wouldn't be able to verify every number our specialists may call from, we would recommend reaching out to our customer service team directly at the number on the back of (1/2)

@bobsciaaolcom1 Greetings - Thanks for stopping by. When it comes to your credit score you would want to reach out to a credit specialist or the credit bureaus ^ALEW twitter.com/messages/compo…

@AskCapitalOne I was looking for my credit score I'll pass on the increase.

@OurCorpLife Hi. Can you please send us a DM to further assist you? ^OJ twitter.com/messages/compo…

This is a footer on a @CapitalOne email: "I am sending this email at a time that works for me. I only expect you to respond when it is convenient for you." In a world that rewards speed & constant connection a reminder that healthy boundaries & high performance can coexist.

@TinaKastory Thanks for getting in touch with us. When you have a moment, could you please DM us so we can provide additional assistance? ^SW twitter.com/messages/compo…

@CapitalOne can anyone provide me my account number before I get the physical card in the mail, please? I applied for the card 4 weeks ago! I have a large purchase that I’d like to use the card for.

@FHAking Hi there, thank you so much for reaching out to us and we're sorry if you experienced anything less than exceptional service. We do value your feedback and would love to get more insight on this to document if you wouldn't mind sending us a DM with more information. ^NJ

@CapitalOne Capital One airport lounges are a complete joke. How can I have not one but 2 capital one credit cards and be denied access. Especially during these trying times for people traveling. I was denied access this week at the airport in Las Vegas. The perks are false.

Experience our newest flagship Capital One Lounge at JFK, located in Terminal 4. Immerse yourself in local chef-inspired food from the Bodega and Cheesemonger, beverages, private restrooms, or get work done with outlets near every seat. Terms Apply. See i.capitalone.com/JgQcLESQL for details.

@CelestiaQuixs Hi there! Please send us a private message, so we can properly document your concerns and assist further. ^SAW twitter.com/messages/compo…

@AskCapitalOne THIS RIDICULOUNESS HAS MADE ME DECIDE TO LOOK FOR A DIFFERENT FINANCIAL INTITUTION.

@CapitalOne @CapitalOneTech FORMAL TECHNICAL COMPLAINT: PRIMARY-ROOT DATABASE SYNCHRONIZATION REGRESSION. My online profile email update, made last week, successfully cascaded to my Platinum card but failed to update my primary 360 banking root. This is a backend data integrity mismatch. Today, my platinum card statement was emailed to the correct, current email address; while, my 360 bank statment was sent to my old email address. I am requesting an immediate manual synchronization by the Enterprise Data Management (EDM) or Technical Escalations Unit (TEU). Do not advise me to 'update my profile' as the front-end reflects the correct data while the 360 backend remains stagnant. I am posting here; because, there is no secure messaging system available customer to Capital One, only Capital One to customer, and your CSRs are incapable of writing a proper IT ticket that properly conveys tech issues, and you do not allow customer communication with IT, even when the customer is an IT person. And, even if you did, most IT dept front line CSRs use their scripts to find user error and put zero value on UX.

@kwstaats9 Hi Kenneth! Please send us a private message, so we can properly document your concerns and assist further. ^SAW twitter.com/messages/compo…

@Rick_Bolton3 Hey there, Rick - You may need to follow us in order to DM us based on your settings. ^JM twitter.com/messages/compo…

@CapitalOne I cannot seem to DM you all and had a private matter to bring to your attention. Can someone message me or let me know how to DM you?

@momnbaby1 Hi, can you send us a DM to further assist you? twitter.com/messages/compo…

@CapitalOne I thought you guys were customer focused, but you denied my fraud claim because I made the purchase? Just because I did it does not mean I was not scammed. #shamefull

@hubbard_ro9704 Is this about a credit card, or debit/bank account with us? Could you reach out to us in a DM with further details about your experience? We'd like the opportunity to address your concerns. ^SW twitter.com/messages/compo…

@AskCapitalOne Have @RiCHARDFAIRBANK reply! I sent him multiple emials. Considering we have capital one and discover, i cant wait to tell others to be done with both companies

It’s honestly unbelievable how @Discover handles disputes. No matter how clear the evidence is, they still side with merchant Consumers deserve better protection. What’s the point of a dispute process if it’s not fair or transparent? #Discover #ConsumerRights #DisputeResolution

@hubbard_ro9704 Hi Robin! Thank you for bringing this matter to our attention. We'd like to learn more about your recent experience. Please send us a DM to gather additional information. ^BB

@CapitalOne @richardfairbank

@Srazz381972 Hi! We'd love to share the different ways can contact our customer service center. Please send us a private message, so we can assist you further. ^SAW twitter.com/messages/compo…

@CapitalOne @Mrdebias DO NOT USE CAPITAL ONE .Impossible to contact customer service, they do not even have a customer service email. terrible

@Phillyflash7 Hey there 👋 Thanks for shedding light on your experience. This definitely isn't how we want you to feel. Send us a DM so we can gather more details on your concern. ^AT twitter.com/messages/compo…

@AskCapitalOne i am a customer a disabled Veteran who is mistreated by while being in and out of hospital since beginning of March my car loan business over took funds from my account I called them they said put in dispute with your company or bank and I have never had more probs

@JustAlice2023 Thanks for reaching out for assistance. Please send us a DM to confirm if this is regarding a U.S., UK, or Canadian credit card with us. ^TD twitter.com/messages/compo…

@AskCapitalOne used a virtual card, did not save the number. How to pay via online banking IF I DON'T KNOW THE VIRTUAL CARD NUMBER TO SET UP PAYMENT?