Card Factory

496 posts

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Card Factory

Card Factory

@cardfactoryplc

Need assistance? We're here to help! 💬 📦 For online order support: [email protected] 📧 For all other enquiries: [email protected]

UK Katılım Ocak 2018
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Card Factory
Card Factory@cardfactoryplc·
Need assistance? We're here to help! 💬 📦 For online order support: CFonline@cardfactory.co.uk 📧 For all other enquiries: customerservice@cardfactory.co.uk Our team is ready to assist you 😊 #CustomerSupport
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Card Factory
Card Factory@cardfactoryplc·
@Thesmallrocket Oh dear! We've passed this on, thank you for making us aware of the error.
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Kay Brandon
Kay Brandon@Thesmallrocket·
@cardfactoryplc I want to know who signs off on your printed signage, they need educating. Proper corporate printed sign in the window of Card Factory, Batley. It reads Open on Sunday’s. With an apostrophe! It is neither an apostrophe of omission nor an apostrophe of possession!
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Aimee Louise
Aimee Louise@Aimee_Merrygold·
@cardfactoryplc appalled by the state of my delivery today. An open box and completely battered.
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Ben l
Ben l@_yeahokay_·
@cardfactoryplc what high street is this vacancy related to? Should I guess?
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Alexandra Rae
Alexandra Rae@alexd1606·
@cardfactoryplc do you still stock this bunny anywhere? It’s my daughters favourite and we have already had several meltdowns when we can’t find ‘floppy’ Looking to purchase a back up!
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Card Factory
Card Factory@cardfactoryplc·
@Future4fairs We're so happy to hear that you love them as much as we do! ❤️
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katiewintle
katiewintle@KatieCrocWintle·
@cardfactoryplc why cannot I purchase on your website Aunty Birthday cards as sold in store? I can get Uncle ones, but nothing for Aunty.
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Card Factory
Card Factory@cardfactoryplc·
@CNW_2022 We're sorry to hear this. If you send these images to customerservice@cardfactory.co.uk the team will look into this for you.
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Claire
Claire@CNW_2022·
Very disappointed with the balloons from @cardfactoryplc they haven't even lasted a week!
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Card Factory
Card Factory@cardfactoryplc·
@Shelley90640913 Hi Shelley, we are sorry to hear this, could you please send an email through to our customer services team and they should be able to look into this for you CFonline@cardfactory.co.uk
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Shelley
Shelley@Shelley90640913·
@cardfactoryplc I am totally disgusted. Today Tuesday 7th January 2025 is my nephew’s 13th birthday and he is still waiting for his birthday balloons to be deliver. I paid extra for them to be delivered today and still no show. I will not using card factory online services again.
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Card Factory
Card Factory@cardfactoryplc·
@MrsZRaza Hello, we are experiencing some delays following the holiday season, but we are working hard to respond to every inquiry. We have responded to your email in the meantime.
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Mrs Raza
Mrs Raza@MrsZRaza·
@cardfactoryplc 3 days and 2 emails later, I am still waiting for a response about the balloons I ordered arriving only half inflated. Order number: 75334702 Will have to buy replacements for my child’s birthday seeing as you’re taking so long to get back to me
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Card Factory
Card Factory@cardfactoryplc·
@con29_ We're sorry to hear this. Please contact customerservice@cardfactory.co.uk and the team will be in touch.
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b@con29_·
@cardfactoryplc are you actually fucking kidding me… your 29p bows are the shittest bows I have every encouraged they are not accessible I have tried peeling 3 now and it’s no use… who made them so shit I want this investigated and compensated the fuck excuse my vape loyal
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Lorna
Lorna@little_misstan·
@cardfactoryplc These sticky labels on your wrapping paper are a real pain. Can't get them off!
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Mike Swords
Mike Swords@mike_swo·
@cardfactoryplc just wondering how I can make a complaint about one of your employees in one of your branches?
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Card Factory
Card Factory@cardfactoryplc·
@corpsybride86 Hi Kirsty, we're sorry to hear this. We are currently receiving a high number of contacts but are working hard to respond to every single enquiry. If you send us a direct message with your order number and email address we can look into this for you.
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Kirsty Fisher
Kirsty Fisher@corpsybride86·
@cardfactoryplc I received an order last week which arrived damaged due to inadequate packaging by your warehouse and with incorrect substitutions on items (sister card swapped for a cousin card) I emailed but have yet to receive a response! Your website claims response within
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