magicpin

@SarfyShaikh Our team is looking into this. Please give us some time to get this checked & we’ll be back with an update soon!

@CareMagicpin ordered at 3:13 PM rider was assigned at 4:10 PM picked up the order suddenly disappeared at 4:23 PM waited then canceld at 4:44 PM, extremely frustrating and unprofessional kept me hungry for 1.5 hours I expect a full refund and compensation for this harassment

@abhishe24643314 Our team has addressed your raised concern. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@CareMagicpin I dm you 3 days ago still no reply what type of customer service you have

@mymagicpin @JioMart_Support I have purchased a voucher of 500rs from magicpin when I paid 280 rs from the voucher. Now the remaining balance is not in jio mart wallet and I can't use the voucher again. What is this??

@Shivamsandy187 Our team has addressed your raised concern. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@CareMagicpin @mymagicpin Amazing service 👏 Took ₹10,000 instantly but gift card vanished like magic..guess that’s the“magic”in Magicpin? App says“5 minutes”,it’s been HOURS. Either fix your system or stop fooling customers Deliver the voucher or process refund immediately

@crypto_marksman Our team has addressed your raised concern. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@CareMagicpin @mymagicpin guyz please help i am not able to dm you and support ticket can’t be generated due to tansaction not showing in my transactions list section as codes not generated yet

@CareMagicpin Hi Team, Please help me i purchased gift cards using your app but after transaction successful still gift card not received already 30 mins completed. Also it is not showing in my transaction history?

@crypto_marksman Our team has addressed your raised concern. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@minkumsin Kindly DM us your registered mobile number so that we can look into this concern. Thanks!

@Shravank1898 Our team is looking into this. Please give us some time to get this checked & we’ll be back with an update soon!

@mymagicpin @CareMagicpin @mymagicpin

Hey @mymagicpin . What is this nuisance. Every time I order it gets cancelled and you don't even pay a full refund. I tip every time and in return what do I just get? A hungry night. I want rewards and double payment to be refunded. You wasted my 1 hour and cancelled my order.

@notsecularr Kindly DM us your registered mobile number or order id, so that we can look into this concern. Thanks!

@mymagicpin @CareMagicpin Ur delivery partner are so bad my oder is halted from past 1 hour and he is forcing me to cancel oder what type of behaviour is this ?

@pacifistarea Our team has addressed your raised concern. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@CareMagicpin Shared the necessary details which you have demanded

@mymagicpin @CareMagicpin I have created a new account of your platform and didn't do any activity till yet and the system shows that your account in suspicious activity. Why??I have also reached to the customer support but no satisfactory resolution was taken yet.

@jaspreets8 Our team has addressed your raised concern. We hope you’re satisfied with the resolution provided. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@CareMagicpin @mymagicpin when will i receive my gift card or return my money back, it's more than 2 days. @RBI @PineLabs Kindly look into this on priority

@sonuchopra1705 Kindly DM us your registered mobile number or order id, so that we can look into this concern. Thanks!

@CareMagicpin @mymagicpin what a horrible service my order is delayed by 1.5 hours and thr customer support is worst

@VipinKedia7108 Please wait while we internally check with the concerned department. We will get back to you as soon as we receive an update.

@CareMagicpin @caremagicpin At this point it feels like there is no real team, just automated replies. Days passed, no update, no resolution—only delays. This is extremely poor service.

After takeing order and cancel ing after 2 hours, is kidding @anshoo @CareMagicpin @mymagicpin

@CricUnplugged18 Kindly DM us your registered mobile number so that we can look into this concern. Thanks!

@CareMagicpin Not able to dm so order id : 307557535

I have raised a query on magicpin app customer support section...since 3 days there is no reply from the team please help @CareMagicpin

@AnShU0786 Our team is looking into this. Please give us some time to get this checked & we’ll be back with an update soon!

@CareMagicpin @mymagicpin its been 10 days my issue is not resolved since i have purchased pro + but my subscription is not working and your so called chat support ai is not resolved my issue

@jaspreets8 Our team is looking into this. Please give us some time to get this checked, & we’ll be back with an update soon!

@amit_mehto31 Our team has addressed your raised concern. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@CareMagicpin @mymagicpin Hello, it has been more than 4 hours but I have not received any update. Please process my refund as the food was stale and not consumable.

@amit_mehto31 Our team is looking into this. Please give us some time to get this checked & we’ll be back with an update soon!

@Sauravind Our team has addressed your raised concern. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@CareMagicpin What a worst support you have waiting for response from 10 days still not a single reply .

@CareMagicpin I am unable to buy gift card it showing something went wrong it seems account is locked cab you help in unblocking the account as I am using after a year or so and not sure what causes account blocking

@TejasAvhad17 Our team has addressed your raised concern. If you require further assistance, write to us at care@magicpin.in and we'll be happy to help you!

@CareMagicpin ETA froze at 14 mins from 5:48-5:58, yet order missed promised time. Support offered just ₹50. Misleading ETA + false delivery assurance. Please resolve. #Magicpin @mymagicpin

@VipinKedia7108 Please wait while we internally check with the concerned department. We will get back to you as soon as we receive an update.

@CareMagicpin @caremagicpin This is ridiculous now. Same copy-paste reply for days with zero resolution. Are you even working on the issue or just wasting customers’ time? This is completely unacceptable and shows how incompetent your support is.