Columbus Water & Power

Need to file a water, sewer, stormwater, streetlight or city power service request? Use 311, or if an emergency like a mainline break please call 614-645-8276 so it can be addressed ASAP, which connects to our 24/7 desks by following the prompts. columbus.gov/311serviceport…

What's in your water? 🚰 Results of a new study shows some bottled water contained significantly higher levels of micro- and nanoplastics than tap water engineering.osu.edu/news/2026/01/w…

@ColumbusDPS Thanks to @ColumbusDPS for all of your work to help us get these leaks repaired!

Freezing temps and water main leaks are no match for the power of teamwork! @ColumbusDPS and @CbusWaterPower crews are working together to break up ice and repair leaks around the city that have turned streets into ice rinks.⛸️💧

Office Update: Due to weather-related staffing impacts, our Contact Center, Revenue Reception & Permits office at 111 N. Front St. will close today at 12 PM. We plan to reopen tomorrow. Pay online: schedulepayment.com/columbus or call 614-645-8276.

Due to inclement weather, all Columbus Water and Power offices are closed today. Essential services remain operational.  Make a payment anytime at schedulepayment.com/Columbus or by calling our automated payment system at 614-645-8276.

🚰❄️ Cold temps can lead to frozen pipes! Protect your home by locating your water meter and emergency service valve before an issue happens. Knowing where it is can save time and prevent damage. 👉 For more tips, visit: columbus.gov/Services/Colum… Stay prepared. Stay warm. 💧

More Tips Visit: columbus.gov/Services/Colum…

We are building a better tomorrow in Columbus and thank the community for your trust and partnership. Take a look at how we are planning for the future: youtu.be/wM01xCavvVo #BetterUs

The Home Road Water Plant is part of our proactive planning for our water future. Learn more: youtu.be/EpguIYgnSZU #BetterUs

Did you know that an ENERGY STAR® certified smart thermostat can cut annual electricity bills by up to $100? Save on one today at SmartThermostatColumbus.com. Save money for the things that matter. Enjoy comfortable savings with a smart thermostat for as low as $9.99.

The Lower Olentangy Tunnel is one of the most ambitious infrastructure projects in Columbus history. Learn more: youtu.be/0YAehZw4MqY?si… - Drone footage via @10TV #BetterUs

Our call center & city offices are closed today for Veterans Day. For utility emergencies, call 311 or 614-645-8276 and follow prompts.

🚨 Columbus, we need you! 🚨 Donations are running low. Bring non-perishable food, hygiene items, and household essentials to any Columbus Recreation & Parks location today.

For 125 years we have been keeping Columbus lit. Learn more about the Power Division: youtu.be/4Q9MqyAD24c?si… #BetterUs

Columbus Water & Power is offering temporary relief for customers impacted by the federal government shutdown. We’re here to help, learn more about available support options on our website. #ColumbusWater #CommunitySupport

“We will always need water.” Meet Charles Lavell Moore Jr., CWP Water Maintenance Coordinator: youtu.be/Q44E47IbcjA?si… #BetterUs

We strive to be a #BetterUs as we invest in the innovation that supports Columbus’ future growth. Learn more: youtu.be/P2HgoHviLBA?si…

We strive to be a #BetterUs as we invest in the innovation that supports Columbus' future growth. Learn more: youtu.be/P2HgoHviLBA?si…

Service Update: Our Call Center is back up and running! Thank you for your patience while we worked to restore service. We appreciate your understanding.

💧🎉 Hoover Reservoir turns 70! 🎉💧 Since 1955, it’s supplied Columbus with safe drinking water 💦 while offering a home for fishing, boating & wildlife 🐟🦆. Named after Charles P. Hoover, former Chief of Public Utilities. #HooverReservoir #ColumbusWater