Charles Hurst

@swinter100 insurance please email FandIComplaints@lookers.co.uk. For complaints about how we have handled your data, please email GDPRHelp@lookers.co.uk. Thank you Charles Hurst Limited 4/4

@swinter100 which you may wish to complete. This page will also provide more information on how we manage complaints. We appreciate that you may wish to discuss it during a telephone call, as such I can confirm our telephone number is 0191 298 1425. For complaints about finance, 3/4

Anyone clued into law etc know where @CharlesHurstGRP stand when it comes to financing cars? They refuse to allow customers to get their own finance for a car. You must use their finance agreement….surely this is against competition rules? @StephenNolan

Our team won't just help you, they'll go above and beyond! Whether it’s answering questions, offering advice, or explaining finance, our team genuinely want to help you drive away happy. 😍 Visit your local dealership today to see for yourself! #ServiceWithASmile

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@septiccow and to progress this matter for you, I can confirm that we have contacted the relevant dealership and requested that they contact you as soon as possible. If you have any further questions, please do not hesitate to let us know Thank you Charles Hurst Limited 2/2

@septiccow Good afternoon Thank you for your message. I can confirm that following a review of the information that you have provided, we can see that we already have a complaint logged on our internal system regarding your concerns. In an attempt to support you with your complaint 1/2

@CharlesHurstGRP any reason your teams at Hurst Seat or budget direct are not getting back to me on my 5 month warranty claim? Over £10000 spent on a car with a oil burning issue and frequent dpf regen. I've raised a complaint via lookers as well. And plan to hand the car back.

@septiccow in which your complaint relates to, your full name and your contact details. For more information on how we manage complaints, please visit lookers.co.uk/complaints. Thank you for your ongoing patience. 3/3

@septiccow to system restrictions we are unable to DM you. As such, please can you send us a direct message to discuss your concerns in more detail. Within this private message, please can you include additional details such as your vehicle registration, confirmation of the dealership 2/3

We’ve got a team of over 15 Motability Scheme Specialists across our showrooms, ready to provide you with support! From picking the right car to navigating the Motability Scheme, our team makes it easy every step of the way. 🚗 Discover more 👉ow.ly/P3oF50Xq11M

The Autotrader Drivers Choice Awards 2025 saw over 225,000 real car buyers vote, and the Defender 110 has earned the title of Most Loved Car of 2025. 🏆 Book your test drive today and see why the Defender 110 is the car everyone’s talking about! #Defender110 #Defender

We wanted to say thank you to the over 10,000 people who've already left us a review! 🙌 Here are a few that made us smile! If we’ve helped you out recently, we’d love to hear from you too. 🚗 #CharlesHurstReviews #Reviews

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@tooshortplanks complaints about finance, insurance or how we have handled your data, please email FandIComplaints@lookers.co.uk. This page will also provide more information on how we manage complaints. Thank you Charles Hurst 4/4

@tooshortplanks telephone call, as such I can confirm our telephone number is 0191 298 1425. Alternatively, you can email us. For complaints about the vehicle, service and/or aftersales either before or after the sale, please complete the online web form which is linked on our website. For 3/4

Attempted to book car in for service @CharlesHurstGRP, why do they need my name address and postcode for data protection? It’s not my car, I gave the registration number, surely that’s enough information. I’m just trying to do business with them.