@CheQ_One@CheQ_One I am unable to login into the cheq app after the recent update. Not receiving OTP. Sent an email to customer care email kd but it was closed without any resolution. Pathetic service from your end.
@ChugSurbhi Hi there, we have DM'ed you on your concern. Please take a look. Our support team has raised your concern already via ticket ID: 529205. Thank you.
@sandeeep7m Hi Sandeep, we hear your concern and regret the delay you've experienced. At CheQ, all payments are settled instantly, but in few cases, they may take maximum up to 48 hours due to security checks to ensure transaction safety. Thank you for your understanding!
@CheQ_One@CheQSupport
Urgent: Please resolve transaction UNI2605041740038ZZPJ immediately. Money is stuck & I have an EMI due today. Delay will hit my CIBIL score. Kindly expedite & confirm status.
Thanks!
@kyuteboi Hi there, We’ve already shared an update with you via DM, kindly check the same. We hope your credit card payment is now reflecting, but if you’re still facing any issue, please reply on the same thread and we’ll ensure this is looked into on priority.
@CheQSupport I trusted your app for credit card payments, but the service has been disappointing. Delays, unclear timelines, and no proper support channel. Please resolve my issue at the earliest.
furstrating and unhappy with your services kindly resolve the issue ‼️
Very bad
@kyuteboi Hi there, We’ve already shared an update with you via DM, please check the same. We hope your credit card payment is now reflecting on your card. If you’re still facing any issues, kindly reply on the same thread and we’ll be happy to assist you further.
@CheQ_One@CheQ_One I trusted your app for credit card payments, but the service has been disappointing. Delays, unclear timelines, and no proper support channel. Please resolve my issue at the earliest.
furstrating and unhappy with your services kindly resolve the issue ‼️
@kyuteboi Hi there, we’re really sorry to hear that you feel this way. We understand your concern and would like to assure you that CheQ follows strict security protocols to keep all transactions safe and secure. Your trust is important to us, and we’re here to help resolve this for you.
@kyuteboi Hi there, We’ve already shared an update with you via DM, kindly check the same. We hope your credit card payment is now reflecting, but if you’re still facing any issue, please reply on the same thread and we’ll ensure this is looked into on priority.
@CheQSupport@CheQ_One I trusted your app for credit card payments, but the service has been disappointing. Delays, unclear timelines, and no proper support channel. Please resolve my issue at the earliest.
furstrating and unhappy with your services @RBI
@kyuteboi Hi, apologies for the trouble caused here, we truly appreciate your patience. We’ve already sent you an update via DM, so please do check it. If the issue still persists, just reply to the same message and we’ll make sure to help you further.
@RBI kindly look into this matter they held my payment for no reason violating RBI policies and indulging in unfair malpractices. @CheQ_One@CheQSupport 🚨‼️
@kyuteboi Hi there, we’re really sorry for the inconvenience caused and understand how important this is for you. We’ve shared an update with you via DM, please have a look. We hope your credit card payment is now reflecting, but if you’re still facing any issues, kindly reply on the same.
@kyuteboi Hi there, Thanks for bringing this to our attention, We have already shared an update with you via DM, please check. We hope your credit card payment is now reflecting on your card. If you’re still facing any issues, kindly reply on the same thread and we’ll assist you further.
@kyuteboi Hi Prayas, Our team is equipped to answer all your questions and more! Simply reach out to us over a direct message, and expect to have all your queries answered right away.
@CheQ_One I trusted your app for credit card payments, but the service has been disappointing. Delays, unclear timelines, and no proper support channel. Please resolve my issue at the earliest.
furstrating and unhappy with your services kindly resolve the issue !!
@rahul18verma Hi Rahul, our team is equipped to answer all your questions and more! Simply reach out to us over a direct message, and expect to have all your queries answered right away.
@CheQ_One hello there I have made the payment today through your application to one of my mate through credit card...but it was not received by him and the payment also got deducted....kindly take a look into it
@DevendraMachra Hi Devendra, we understand your concern, while high usage can impact your CIBIL due to credit utilization. It’s best to keep usage under 30% and pay on time to maintain a healthy score. With consistent usage and repayments, the bank may also increase your limit over time. Thanks!
@CheQSupport But with 30k limit if you used 100% then it may be crossed and limit criteria otherwise i lt’s not good deal for or if i used 100% then my cibil will be decreased
Got a message from @CheQ_One Eligible for their first LED AU credit card with ₹30k limit. I have cards with higher limits already and they have good rewards and this card have ₹500 fees approx. you need to spend 3L to wave of fees so i didn’t complete kyc