Chetsm

@RSAWEB hi. Any issues in Fairland. Last mile with vumatel. Rebooted still no connectivity

@CityPowerJhb Tried logging a fault but told systems are offline. Also can't log via the portal. Please assist me I have no power

#CityPowerUpdates #CityPowerEngages Need assistance or want to escalate a logged call? Contact City Power through our call centre or toll-free escalation number below, or contact with us on our social media platforms. ^LT

@CityPowerJhb please assist. I cannot log a fault as your systems are offline. We have no power. Issue is ongoing. We had the same issue over Christmas. No power for 5 days. We need a tech to come out to resolve this issue. Please DM and I will provide info and address.

@CityPowerJhb I'm still without power. Please have a look at CPWEB4851462. It's day 5 without power. Allocated tech nowhere to be seen. Need assistance please

@Chetsm1 Hi, we will escalate.^PC

#CityPowerServices Curious why calls get closed or cancelled? Find out now! Check out the attachment for the details. ^MR

@CityPowerJhb We can't even follow up on faults logged. Your internal systems are down. What are you doing to fix? I guess a tender took the money with the system you have and is nowhere to be found to fix the mess.

#CityPowerUpdates #HursthillSDC *Outage Update: Hursthill SDC* *Industria Substation (Bosmont/Maraisburg Relief distributor):* Our teams are actively working towards the repair of the cable fault that is affecting power supply to customers in parts of Bosmont. Our teams are still in the process of exposing the fault and will commence with repairs shortly. The estimated time for restoration is currently unavailable at this stage. We will continue to keep affected customers updated on further developments as work progresses on site. We apologise for the inconvenience caused. Follow the City Power Hursthill SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va…. ^KK

Surely @CityPowerJhb you should have sorted out your internal outage by now... No urgency from you. You are failing the people of our country.

@CityPowerJhb. Your systems are offline how do we follow up? I've been without power for more then 24hrs now. What do I do

@RSAWEB Down in Fairland. This doesn't look to be a vendor issue but a RSA web issue. Is your core down?

Network Notice: Service Disruption | RSAWEB FTTx, Enterprise Connectivity | 10 September 2025 We’re observing an issue affecting FTTx and Enterprise connectivity services. Engineers are currently investigating. Kindly await further updates.

@RSAWEB Looks like an issue on your network and not last mile related. ONT and router has been rebooted.

Dear RSAWEB Customer,We’re currently experiencing service interruptions affecting our Johannesburg and Durban regions. Our engineers are actively investigating the issue. We appreciate your patience and will share further updates as soon as possible.Regards

@CityPowerJhb Fairland is still down

#CityPowerUpdates #CityPowerOutages Outage Update: Hursthill SDC Date: 7 January 2025 Please take note that the possibility of inclement weather conditions could affect our response time to outages. As a result, repairs and restorations may be delayed. Northcliff: Power supply is fully restored to customers in Carmel, Jansen, Albert and surrounding streets in Northcliff. We apologise for the inconvenience caused. Stay informed and updated on area outages and the latest developments at Hursthill SDC by following our WhatsApp channel: whatsapp.com/channel/0029Va… ^LM

@RSAWEB internet link keeps dropping. Please advise if there's any issues in Fairland.. router and ONT have been rebooted

@RSAWEB Internet link keeps flapping..based in Fairland

Netnotice Update: Vumatel services in Joburg's Robin Hills, Weltevreden Park, and nearby areas have been restored.

@RSAWEB internet down in Fairland, Randburg. last mile with Vumatel. All devices have been rebooted.

@RSAWEB good morning. My link is down.. please assist. Last mile with vumatel. Router and ONT rebooted. I'm based in Fairland

@RSAWEB my internet is down. Is there an outage in Fairland. I've rebooted CE and ONT. Last mile is with vumatel

@RSAWEB Yeah down on my side. Router and ONT have been rebooted. Last mile with vumatel

Network Notice: Dear RSAWEB Customer, We are observing an issue affecting FTTx services in Gauteng. Engineers are investigating. Kindly await further updates.

@RSAWEB internet dropped a few min ago..is there an outage in Fairland-Randburg. Last mile with vumatel

@CityPowerJhb Please provide an update. No power since 6am this morning

#CityPowerUpdates #CityPowerOutages #HursthillSDC Outage Update: Hursthill SDC Date: 11 June 2024 Roosevelt Substation: Affecting power supply to customers in Northcliff, Fairland, Berario and possible surrounds. Operators are onsite locating the fault and running the necessary tests. The estimated time for restoration (ETR) is unavailable at this stage. Further information will be provided in subsequent updates. We apologise for the inconvenience caused. Warning: The power system is constrained. We urge customers to reduce their electricity consumption to prevent overloading the system.^MB

@CityPowerJhb Block 2 hasn't been restored. Please restore

#LoadsheddingSchedule #CityPowerUpdates #Stage2 loadshedding has been implemented until further notice, as per Eskom’s directive. Customers are urged to switch off non-essential appliances during loadshedding to avoid incidents of in-rush current and network overload when restoration takes place. Please click on the link below for a full view of the schedule: citypower.co.za/customers/Page… ^RM