Chico's

@Mochanel Return complications are not ideal, Caroline. Please know it is always our goal to offer the most amazing personal service, and we welcome the chance to learn more. Kindly, send us a DM with your email, phone number, transaction details, and store location details. ~Amber

@Chicos You suck. You charged my 84 year old mother $893 for 2 outfits. Told me she could take them home. For my 88 year old father’s funeral. Took one back. Forgot the receipt SHAME ON YOU! You refused to Credit her CC BACK!! 2 hours later!!

🏜️🌸☺️ #quoteoftheday #lovechicos

@alasco We’re sorry for the frustration. Please send us a PM/DM with the email and phone number on your account, so we can look into this and help make it right. ~Carissa

@Chicos yes I know the .01 is pivotal to your success in the retail market. I have spent a lot of $ in there over the years, hence the coupon... this approach is where consumers make the decision to stop being consumers.

@Chicos Do not shop here frequently, albeit had a $20.00 coupon for any item - found a cute lounge wear item for $19.99 for my 88 year old Mom birthday! I said SCORE, went to counter to purchase - would not let me.. said I had to spend $20.00! #Ouch #CustomerExperience

@roseannetsulliv Hi roseannetsulliv! Please send us a Direct Message. We'd be happy to review your account for any available offers you may have. -Stephanne

@chicos do you have any discount codes? Thank you! couponfollow.com/site/chicos.com via @couponfollow

@skoziel Hi Sharon! We have received your Direct Message and have responded to you there. -Stephanne

@Chicos Looking for Zenergy® Luxe Morocco Half-Zip Pullover $129.50 Color Purple Elixir In size 1 or 2. Any store have one on their sale rack.

@AbbyBerner17003 Thank you for reaching out. We're here to help you with any questions or concerns you might have. Feel free to send us a Direct Message. ~Carissa

@Chicos Hi

Wishing you a holiday full of peace, love, joy and chic style. 🥂 Love, Chico’s! #lovechicos #holidaystyle #holidayoutfits

@R_78822599 @R_78822599 Unfortunately, the Prairie Village, Kansas location has closed. While this location will not reopen, we have boutiques nearby that we encourage you to visit. You may continue shopping for all Chico's staples by visiting our website at chicos.com. ~Amber

@Chicos Answer my question, what happened to the Prairie Village, Kansas location? It’s suddenly gone! I know where all your stores are, I live here. Why did you up and suddenly move out of The Village of Prairie Village?

@R_78822599 Hi@R_78822599! We have boutiques at Oak Park Mall in Overland Park, KS, and Town Center Plaza in Leawood, KS. Find a boutique near you by clicking or tapping here: spr.ly/6010CdcgO. We hope to see you soon! ~ Theresa

@Chicos Where is your Prairie Village, Kansas store?

@irishfan8891 Hello Denise! We're sorry to hear this and would like to research it further. Please send us a Private Message with your phone number, the email address associated with your account, and your order information. We look forward to hearing from you! -Stephanne

@Chicos very frustrated with you. I ordered a gift card 3 weeks ago and still don’t have it. Tracking number is not working and wrong tracking number provided by chat and can’t get through to customer service. Need help!

@RagFahmy Hi! @RagFahmy, we're happy to check for coupons and rewards. Feel free to send us a DM with your name, email, and phone number. We'll check your rewards account if you have one. If not, we'll show you how to save on your 1st purchase. ~ Theresa

@chicos searching for a discount code - any available? couponfollow.com/site/chicos.com via @couponfollow

@bichadector Hi @bichadector! We offer rewards and coupons for our members and first-time shoppers. Feel free to send us a DM with your email & phone #. We're happy to check to see what offers may be available to you. ~ Theresa

@chicos are there any coupon codes available? couponfollow.com/site/chicos.com vía @couponfollow

@KathleenALynn Hello Kathleen! Thank you for sharing your feedback. Our goal is to deliver your merchandise in a timely manner. We do apologize if your order arrives in separate shipments, as inventory levels can determine where an item is shipped from. Your insight is appreciated! ~ Tierra

Beyond frustrated with @Chicos. They deliver orders in batches and it takes entirely TOO LONG. #DoBetter

@CrystaJones Hello Crysta! We apologize for your service experience regarding gifting options. Our goal is to always provide you with a superior service experience, and please know your feedback is important to us! You may share any concerns or questions here. We'd love to help!~ Tierra

I bought a present on Chicos and didn’t see any gift options at checkout. I called customer service and was on hold forever, only to learn that they can’t send a gift receipt – and I could barely understand the representative. Really disappointing experience,@Chicos.

@chirineturk Hi @chirineturk, we would be happy to assist you with your refund. Please send us a Direct Message with your email address, phone number, and the order details related to your return. We look forward to hearing from you. ~Carissa

@Chicos They said wait 10 business days , it has been 12 business days . And they keep on dodging me .

@Chicos never trust them . I bought a pair of pants that was lost in the mail and they are giving hell to give me my money back . Rude and unhelpful customer service . They are thieves . Do not buy Chico’s . And the clothes are poorly made . You wear them once and that’s it .

@chirineturk Can you send us a Direct Message with your email address, phone number on file, order information, and any additional details that may be helpful? We look forward to hearing from you soon! -Stephanne

@WoobieTuesday Hi General! Thank you for reaching out to us and sharing this feedback. It is valued. Please know we're here to help via Private Message if we can assist with any questions or concerns. -Stephanne

@Chicos Please stop selling slub cotton items. They look old after 1 wash. Also, these AI product descriptions are nonsensical and absolutely useless.

@sandyhill Great question, Sandy! Please send us a direct message with your email and phone number, and we'll be happy to check your account for any discounts. We hope to hear from you soon. - Jennifer

@chicos I'm looking for coupon codes, do you have any? couponfollow.com/site/chicos.com via @couponfollow

@TravelersAidInt Hi! We'd be happy to check your account for any available offers. Please send us a Private Message with your email address and the phone number attached to your account. -Stephanne

@chicos do you have any promo codes? Thanks! couponfollow.com/site/chicos.com via @couponfollow

@rpelatti1 Hi @rpelatti1! We appreciate your ongoing support, and we’re sorry to learn that your local location has closed. We value all of our amazing supporters and understand that this big change has been difficult. We notice you and hope to satisfy you in the future. ~ Tierra

@Chicos we are all getting the message that you no longer want our business. As a loyal Passport member, myself & many, many others(just check the fb groups) are so put-off that OTR no longer online. Now my nearest OTR store CLOSED. Many others are gaining the biz you are LOSING