BNBTiger this is chaos. I talked to Henry the day before they officially said to sell. And then next day said transfer tokens. Honestly if they aren't scammers, they aren't smart and can't be trusted. So I am putting all the messages in my thread below by number so you can judge
@SamsungNL@SamsungNL I waited patiently to get my subwoofer back after over a month. And now the subwoofer does not connect to the soundbar. I request you to please look into this matter. I have sent you a DM
@Chipmunk_tor Hi there, I apologize for the inconvenience. If you are still experiencing this issue with your soundbar, please check out bit.ly/3SNtKBa or contact us again though our service channel. Your can also DM us, feel free to do so. Good luck! ^Joey twitter.com/messages/compo…
Having the worst experience with the samsung soundbar. Even worse is their customer support.
The soundbar looses sound all of a sudden and has to be unplugged and rebooted. And this is on their high end Q990D system.
@SamsungNL
The call center agent said they could do a remote diagnostic and scheduled an appointment.I
Waited and guess what, No one called.
Really pathetic service from @SamsungNL
Using their products like phones, TV and this soundbar. Never again. Go for LG or Sonos for peace of mind.
Finally after pursuing them I got a mail to schedule the return, and the first available date is 24th June. So almost two months without my system.
Meanwhile after I recieved the soundbar I had the same problem with sound drops.
I just claimed my on-chain username and joined @BloodLoopGAME's Play-to-Airdrop campaign.
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