Citizens Advice Newcastle

Not sure if something’s a scam? We’ve got you. The new Friends Against Scams App gives you free training, instant checks on screenshots/emails, and a tool to verify websites. Citizens Advice Newcastle + Friends Against Scams = #safercommunities. 💙✨ @AgainstScams

📢Update on NHS Healthy Start. The Government has announced that NHS Healthy Start payments will increase from April 2026 as part of the 10 Year Health Plan for England. Applying online is quick and simple! 🍏 🥛 healthystart.nhs.uk #NHSHealthyStart @NHSHealthyStart

Grow a mo, start a convo! Throughout November, Citizens Advice Newcastle have been proud to support Movember and men’s mental health throughout the year. Need advice? We’re here when you need us. 👨‍🦰 #Movember #MensHealth uk.movember.com

🟠 Stand with us for the 16 Days of Activism Against Gender-Based Violence. 25 Nov-10 Dec At CAN, we’re speaking out and pushing for change. 💬 No one should face violence, and no one should face it alone. #16DaysOfActivism #EndGBV #CitizensAdviceNewcastle

✈️ Planning for a holiday later this year? We can help you understand your rights if you face any delays or cancellations with your flights. Find out if you could get a refund ⤵️ bit.ly/3I2wgRY

🏠 Are you looking to buy a home? It’s important to check how much you can afford and where you could find a property to buy. Our online advice can help ⤵️ bit.ly/4oEMSiw

If you live with your partner, you'll usually claim Universal Credit as a couple. ➡️ This is known as a 'joint claim' and means you and your partner will get one payment between the 2 of you. Find out more on our website ⤵️ bit.ly/48QEzvv

Are you a heat networks customer? The Citizens Advice consumer service can help if you’re having trouble with your supplier or are struggling to pay your bills. Get in touch with a specialist adviser ⤵️ bit.ly/4nOB9OA

It’s #TrusteesWeek and we want to say a huge thank you to all our incredible trustees who give up their time to support Citizens Advice! Their support is vital in allowing us to continue helping people find a way forward 💙

💳 Facing issues paying your credit card? There’s things you can do to improve your situation. Our advice can help you ⤵️ bit.ly/46mWKaR

You might be able to get help paying your bills depending on: ➡️ How you pay for your energy ➡️ The type of energy you use ➡️ If you claim any benefits Check what you’re entitled to ⤵️ bit.ly/4lEejIa

🏠 Found a property to rent privately? You’ll usually have to make some payments before moving in like a deposit or rent in advance. We can help you understand ⤵️ bit.ly/4oya0PK

As an agency worker, you have the right to be paid at least the national minimum wage. It’s important to understand your work rights. Find out more on our website ⤵️ bit.ly/3LqeLwg

A trader at your door claiming urgent repairs needed? Be wary, it could be a scam if they: ❌ Rush you for a quick decision ❌ Won't give a written quote ❌ Ask for cash up front Learn how to protect yourself ⤵️ bit.ly/42KC1uU #ScamAware

You might feel you're working too many hours if you’re working overtime a lot. ✅ Make sure you know what your contract says about doing work on top of your usual working hours. Here’s what you need to know ⤵️ bit.ly/4cUJ33E

If you're finding it hard to pay your mortgage, you might be able to: ➡️ Reduce your household costs ➡️ Switch to a cheaper mortgage deal ➡️ Reduce your mortgage payments Find out more ⤵️ bit.ly/3F9jPlS

If you’re having trouble with your heat network supplier, the Citizens Advice consumer service can help. Contact a specialist adviser ⤵️ bit.ly/4nLaces

If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam. ❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text. Check our advice ⤵️ bit.ly/3VDCtbh

More and more people are coming to us for help with debt. Whether it’s credit cards, loans, or everyday bills piling up, financial stress can feel impossible to escape. But help is available. We can help ⤵️ bit.ly/4h3a1Zv

If you find it hard to manage your energy supply you could get extra help from your energy companies. Find out more about applying to join your suppliers priority support register on our website ⤵️ bit.ly/4pMpYqT