Citation Machine

@EciMajic Thanks for reaching out! We're happy to assist you. Please visit us at Chegg.com/contactus to begin a chat.

Here's a handy playbook📒 to getting your first paper draft done!👏 ow.ly/e72m50uKeB7

@Nawkole Thanks for reaching out! We're happy to assist you. Please visit us at Chegg.com/contactus to begin a chat.

@kiannotcyan Thanks for reaching out about Citation Machine. We truly appreciate your time. We're sorry to hear about the inconvenience, but would be happy to help. Please reach out to our specialized support team at wtsupport@chegg.com. Thank you!

@Jon180018 Hey there, thanks for reaching out. I'm so sorry to hear about the inconvenience with those ads, but I'd be happy to help. Just send me a DM, or email our specialized writing team at wtsupport@chegg.com. Either way, we will get this resolved for you!

@CiteMachine thanks for the ads that not only can I not skip, but also watching the “15 second ad” doesn’t even let me get my citation. Reloaded the page like 3 times and still not fixed!

@d_shirinian Hey there, thanks for reaching out. I'd be happy to help. Please send me a DM with details, and be sure to include your email address; alternatively, you may email our specialized writing support team at wtsupport@chegg.com. Either way, we will get everything sorted for you.

@SafetynetBillie Hi there, thanks for reaching out. We would be glad to assist. Please email our senior advocate, Skip, at skip@chegg.com, or send me a DM directly. Be sure to include any relevant details. Thanks again!

@Chegg @CheggHelp when will this be back in stock

@bingbongboy203 We'll get it sorted for you! 2/2

@bingbongboy203 Hey there, thanks for reaching out. I'm so sorry to hear about the inconvenience, but would be happy to help. Please send me a DM or email wtsupport@chegg.com. Either way, be sure to include the email address on file for the account, and some details about what happened. 1/2

@Pedrotoscano10 Hi there, thanks for reaching out. I'm sorry to hear about the inconvenience, but would be happy to help! Please send me a DM, or email our specialized writing support team at wtsupport@chegg.com. We'll get things sorted out for you.

@MRV_Col317 Hi there, thanks for reaching out. I am so sorry for the inconvenience! Please email our specialized support team at wtsupport@chegg.com. They'll get everything sorted for you.

@CiteMachine is broke,

@Lyndabumstead I can definitely look into this for you. Can you send us a DM with the email address associated with your Chegg account so we can better help you? @hma

@citemachine is your site down? Cannot get it to cite my references. 😕

@TheLisaRei I can definitely look into this for you. Can you send us a DM with the email address associated with your Chegg account so we can better help you?

@earthtowhiskers Hey! We'd be happy to take a look at what's going on. Just shoot the email address on your Chegg account and the issue you are having in a DM to us! Thanks!

@ilymass Hey! We'd be happy to take a look at what's going on. Just shoot the email address on your Chegg account and the issue you are having in a DM to us! Thanks!

@gigi_encantada Hi Gina! Thanks for sending this image - I reported the issue with ads covering most of the page to our development team, and they are on the case! This issue should be resolved soon, thanks for your patience and have a great day!

@freudian_slaps instance) to see if it is getting in the way. You might also try connecting from a non-VPN connection if you are doing so now. That is as far as support for this issue goes, we do apologize for any inconvenience. 3/3

@freudian_slaps bypass the Citation Machine AdBlocker-blocker, gpt.js and ads2.js. You might try switching to a different browser, clearing your cache and cookies, and temporarily disabling any browser extensions/add-ons or anti-virus/ad-blocking software (Bitdefender tracker blocker, for 2/3

@freudian_slaps Hi there - Our development team has been unable to replicate this issue, and it is quite rare, so they suspect it an issue with some conflict or configuration on your computer or with your installation/version of Javascript. Two components of JS must load successfully to 1/3

@scasab Would you be able to DM us the email address on your account? We want to look into this deeper for you.

@Chegg Is your citation machine "broken." Seems hacked. I tried creating citations for different journal articles, in different browsers and it gives me wrong entries, Chinese and Turkish author names, etc. Have been trying for a while. Curiously, first time the page has no adds

@ArtistPaulaKay Hi Paula! That's great to hear. Thank you for letting us know! Have a great day and happy citing!