Claire's Help

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Claire's Help

Claire's Help

@Claires_Help

Welcome to @Claires_Help, the official feed for customer queries for https://t.co/AExn3bhTDa and Claire's Stores. Follow our main account @ClairesEurope.

Katılım Şubat 2015
2.4K Takip Edilen2.4K Takipçiler
Sophie
Sophie@SophieOliver88·
@Claires_Help Hello I have a question regarding my last purchase. I gave the lady my email and I’m guessing she didn’t put it in correctly as my reward points didn’t get added to my account. Just a bit annoying as we spent £108 on my daughter in store.
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De-Avian Daley
De-Avian Daley@Dee_sheronda·
@Claires_Help my parcel says it was delivered but it hasn’t been. I have contacted Evri but they aren’t helping. I would like a refund if my items are not going to be delivered
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Claire's Help
Claire's Help@Claires_Help·
@fosqueen Please email our customer service team on customer.services@claires.co.uk who will be happy to assist. Kind regards
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Kerri Anderson
Kerri Anderson@fosqueen·
@Claires_Help hi I placed an order it was delivered last week but not to my house, I contacted Evri and they can’t find it, please can you help
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Alexa 💃 ❤💙💚💛💜 FAN ACCOUNT
@Claires_Help hi could you help me with earring size. I got my ear cartilage pierced here and I'm wanting to buy some new earrings for it. Would I need to buy 20g or 18g. I can't find the sizing on your website.
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Sarah con H
Sarah con H@withrealpeaches·
@Claires_Help @ClairesEurope I spent €15 on these bejeweled cat ears only for them to fall apart after one night out (and I didn't even drop them!) So sad I won't get to wear them again... 😿
Sarah con H tweet media
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Joan L-E
Joan L-E@trainjo·
Tweet See new Tweets Conversation Joan L-E @trainjo @Claires_Help I ordered 13 items, only 2 were in the delivery. O/no. 013277189 placed 7 days ago. this is urgently required for grandchild's birthday in 2 days.
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Joan L-E
Joan L-E@trainjo·
@Claires_Help Sent you a message on Instagram, response says wait five to 6 days - order was urgent for grandchild's birthday present, Thursday, ie 2 days from now.
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Joan L-E
Joan L-E@trainjo·
@Claires_Help re order number 013277189. I ordered 13 items on this order. Only 2 have been delivered. Online it shows that the order has been delivered. Where is the rest of my order, please?
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L
L@nastybisum·
@Claires_Help I bought 3 gift cards online of differing amounts for gifts and have no way of identifying which is each amount. Please help me so I can ensure I pass on the right gift!
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Claire
Claire@EClairou·
HI @Claires_Help My order has been cancelled and I'm still waiting for a refund 3 months later. I've been trying to reach you out by email and phone but I didn't get any answer.
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Christina Whellams
Christina Whellams@ChrissieWhissie·
@claires I bought an item for my daughter priced at £4.50 but at the till it came up £6. When I queried it, the staff member said it was a mistake by whoever put the sticker on. She didn't honour the £4.50 and that is going against the trade description act. Staff need training!
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Claire's Help
Claire's Help@Claires_Help·
@bode_emaacc Hi, thank you for sharing your thoughts with us - we are so happy to hear this! We will be sure to pass this feedback on to our team! 💜
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Manine2010
Manine2010@Manine198531·
@Claires_Help @ClairesEurope colis toujours pas confié aux livreurs DHL. Ils viennent de me le confirmer au téléphone. Le délai habituel est de 2 jours. Depuis 3 jours vous ne faites rien. Merci de me tenir informée et me contacter en MP. Merci
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Clare Cooper
Clare Cooper@candrcooper·
@Claires_Help hi, placed an order last week and heard nothing since. Tried to track it online but it says my order number, email or postcode is wrong but they are definitely correct. Please help
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