CleanawayAU

@holytrinity1968 Hi Gary, thank you for your message and speaking to us earlier. We apologise for the inconvenience caused by the missed collection. We can confirm the bins have now been collected. Your feedback is important to us, as it helps identify and address issues to improve our service.

@CleanawayAU What a joke your customer service is. 1 form completed, 3 calls made, a promise to collect uncollected bins by 6pm tonight and still the bin sits on the kerb. You are supposed to collect our waste, not waste my time!

@minocrisy Thanks Sid you made our day! If you DM us with your council location, we will be sure to pass the message on to the driver :)

Big shoutout to @CleanawayAU! My elderly neighbor missed bin day, putting her recycling and green waste bins out late. The green waste truck stopped on its return to empty her bin. The trucks must have been in contact because then, the recycling truck reversed down the street, and the driver got out personally collected her bin, emptied it, and returned it to her driveway. 👍👍 Amazing teamwork and kindness—well done, Cleanaway!

@daninaaustralia Thanks, we've located your account. Our local team will be in touch with you shortly. Do let us know if you haven't heard back for any reason.

@CleanawayAU can you please get my AM or a supervisor to call me back? Account number Q-48943

@daninaaustralia Thanks for letting us know. If you DM us your account details we’d be happy to follow up on your service for you

Appalling Customer service from @CleanawayAU . Over a week calling every day to get bin/collection organised. Only my AM can provide the information but despite calling every day, no response yet.

@grantpallant Thanks for letting us know Grant. If you DM us with your location, we'll be able to let our local team know

@CleanawayAU you rubbish man is pain parks in front of my garage can’t access then leaves stinking mess out front and rubbish all over place #thanks #fronthubperfect

@b09293234 Thanks for letting us know Andy. Could you please confirm which State you are in so we can investigate further?

@CleanawayAU Fantastic effort having a driver interrupt the ANZAC Day service at Largs this morning. Absolute disgrace.

@SuyashVasudev Sorry your experience wasn't ideal Suyash. Are you able to let us know specifically about your situation so we can investigate?

@CleanawayAU just called you call Center for an emergency spill. Very bad experience!

@stu_fairley_1 Hi Stuart, pricing information including vehicle type is posted before our weighbridge and informed by our staff so customers have an option of whether to proceed with their transaction.

@CleanawayAU you absolute crooks, Clayton Landfill three containers $100 because of my ‘car classification’

@MARUNRAJPUT1 @Return_and_Earn @NSW_EPA @TOMRA_Cleanaway Thanks for your interest. All our available roles are listed here cleanaway.com.au/about-us/caree…

@CleanawayAU @Return_and_Earn @NSW_EPA @TOMRA_Cleanaway I am a driver. Do you have job openings for drivers?

Congratulations NSW! You have returned an unbelievable 9 billion bottles, cans and cartons through the NSW Container Deposit Scheme @Return_and_Earn 👏 @NSW_EPA @TOMRA_Cleanaway #sustainablefuture #ReturnandEarn #charity #community #recycling #donation

@kchurch05 Hi there, we're sorry to hear about your experience. We take the safety of the communities in which we operate very seriously. Could you please provide details of the incident along with your contact info via Facebook message? You may reach us at facebook.com/CleanawayAU/

@CleanawayAU Can you remind your drivers that flying down a residential street at 60 kph is NEVER acceptable, let alone in the evening when visibility is reduced?

@mahou753 Hi @mahou753 we're sorry for the inconvenience. We take the safety of the communities in which we operate very seriously. Our local team has been alerted on the matter.

@CleanawayAU why are you still having bins collected at 3.30am at 1472 Wynnum Rd, Tingalpa, a residential area. Have notified the company and council before and know you are not allowed to collect at that spot before 8am and after 5pm. This will be the 4th time asking.

@footsiephotos Hi @footsiephotos could you please drop us a DM so we can investigate the incident? Thank you for informing us about this

Cleanaway bin obstructing the disability parking space that i needed to use in Strathpine 😞

@sylmobile Hi @sylmobile we suggest you visit your nearest transfer station and weigh your load as the prices are set per tonne rate

@CleanawayAU Hi what is the charge rate for turning up at a centre with a van of general household waste? Bookshelves, old suitcases, cardboard, etc?

@petecmason Hi Peter, thanks for bringing this to our attention. Our driver was emptying the container deposit station which was unfortunately located very close to the EV bay. We acknowledge the inconvenience caused to the EV owner and have asked our local team to investigate this incident.

@CleanawayAU What's your excuse for ICEing electric vehicle charging bays even after being politely requested to move. $1000s in fines for doing this across the country, time to educate your employees!!!!

@VALIANTBABE340 Hi Jen, apologies in taking so long to get back to you. Could you please DM us your details (name, email, phone and location) so we can investigate the issue? Thank you.

@CleanawayAU your liquids/hydrocarbons service is appalling to say the least. Been trying for 8 weeks to get our thinner drums removed & they're still not done. Even after being promised it'd be done by the 13th March. Will have to look elsewhere for all our waste management.

Incredible pictures from our multi skilled operator Adam Van den Dungen en route to Auski with Health and Safety Business Partner Gary Vincent. #sustainablefuture

A big THANK YOU to our crew for volunteering their free time at FareShare’s kitchen in Derrimut. FareShare is one of 7 community groups that received a $50,000 grant in Round 4 of Cleanaway's Melbourne Regional Landfill Community Benefit Fund. #sustainablefuture

We recently launched our Runner to Driver program that puts our runners on the fast track to becoming drivers in only five days. #sustainablefuture cleanaway.com.au/sustainable-fu…

We’re proud to be one of the top two companies in the ASX100 for our sustainability reporting in the H2 investor sentiment survey run by MarketMeter. livewiremarkets.com/wires/the-top-…