Club Mahindra

Important Update!

@roma_raheja Hi Roma, we regret to read about your unpleasant experience. We are here to help you. Your concern has been shared with our team, and please be assured that they will get in touch with you shortly to assist further.

.@clubmahindra is a big fraud being played on its members. See for yourself. While no rooms are available for members in Kandaghat and Naldhera in Himachal Pradesh in June and July, you can easily book a room on Makemytrip. @anand

@AkashMh46112803 We understand that our team reached out to you regarding your concern, Akash. Please feel free to reach out to us at 022 6489 8899 if you need any further assistance.

@clubmahindra I have already written a mail to yoyr team and as ler the reply they were supposed to revert back in 4 hrs. But its almost 24 hrs and there is no call or mail from your side.

@clubmahindra Dear Team, I am holding a purple membership and have made a booking yesterday for 28th May to 30th May. But it is waitlisted. But when I checked today on Makemytrip the rooms are available for same date. So you are selling the members quota rooms at higher charges.

@sushilranimishr We understand our team reached out to you about your concern and addressed it, Sushil. Please feel free to reach out to us at 022 6489 8899 if you need any further assistance.

@clubmahindra your executive calls and talks about all things, other than addressing the issues raised. Another example of Club Mahindra apathy!!

#ContestAlert | Day 12: #DaysWellSpent with #ClubMahindra Answer today’s question and stand a chance to win ₹500 Amazon vouchers. How to enter: * Comment with #DaysWellSpent and #ClubMahindra * Follow @clubmahindra * Tag @clubmahindra and 4 friends * Participate across all 15 posts

@bobshailesh Hi Shailesh, we regret to read about your unpleasant experience and are here to help. Your concern has been shared with our team, and please be assured that they will get in touch with you.

@anandmahindra @anishshah21 I am Shailesh K Varshney, a Club Mahindra member since 2019 (Membership No. 439937).

@sushilranimishr Hi Sushil, we regret to read about your unpleasant experience and are here to help. Please share your membership ID and registered contact number/email ID via direct message. This will help our team assist you further. twitter.com/messages/compo…

@clubmahindra You leave customer in hell once he becomes your member. You change rules midway. Customer care pathetic. Those who intend to become member, beware!!

#ContestAlert | Day 11: #DaysWellSpent with #ClubMahindra Answer today’s question and stand a chance to win ₹500 Amazon vouchers. How to enter: * Comment with #DaysWellSpent and #ClubMahindra * Follow @clubmahindra * Tag @clubmahindra and 4 friends * Participate across all 15 posts

@JayJha2 We understand that our team got in touch with you regarding your concern related to the inventory recredit and refund of the access fee, Jay. Please feel free to reach out to us at 022 648 98899 if you need any further assistance.

@clubmahindra : Case Number - 07004409 - Re: Case Number - 07003015 - Re: Case Number - 07002254 - Request for Cancellation and Full Refund – Dulwich Estates Villa Booking Membership ID - 566323 Register mobile- 9890421928 Email- jayshankar009@gmail.com This is with reference to my booking for Dulwich Estates Villa made on 18th May 2026 for the stay period from 12th June - 14th June. While making the booking, I received a pop-up mentioning that a refundable security deposit of INR 16,000 needed to be paid to safeguard the villa’s amenities. Based on this understanding, I proceeded with the payment and paid a total of INR 32,000 for the 2-day stay. During the booking process, both the “Refundable Security Deposit” and the “Access Fee” were reflected as INR 16,000. Due to this, I genuinely misunderstood the access fee to also be a refundable security amount and proceeded with the payment under that assumption. As a result, I ended up paying INR 32,000 as the access fee for this booking. The moment I realized the mistake, I immediately raised the concern with your team on the very same day. However, my request was rejected at Level 1 and Level 2 support because the booking falls outside the applicable cancellation/amendment window. I sincerely request you to kindly review this case from a customer empathy perspective and help me with: Cancellation of the booking Full refund of the INR 32,000 paid as access fee I completely understand and accept that any applicable points deduction may be processed as per the standard cancellation policy. This is the first time I have encountered such a situation while booking with Club Mahindra. I was genuinely unaware of the distinction between the refundable security deposit and access fee, and the wording displayed during the booking process added to the misunderstanding. This was an unintentional mistake made in good faith, and not a deliberate cancellation after booking. INR 32,000 is a significant amount of money for me, earned through hard work, and I humbly request you to consider my situation compassionately. I have always valued Club Mahindra’s customer service and goodwill, and I sincerely request your intervention and consideration in resolving this issue fairly. Your support and understanding in this matter would be deeply appreciated. Thank you for your time and consideration

@sonu14august Hi Hitesh, we regret knowing about your experience and are here for you. This has been shared with our team; please be assured that they will get in touch with you soon to address it.

@clubmahindra @AskClubMahindra @anandmahindra @How I was cheated at Club Mahindra. can such a big company make such a mistake? I have been a member for the past 3 years. After getting points in the voucher, it was said that a buying mistake has happened. Hitesh Jain 8104667510

@rajneeshbankura Hi Rajnish, we understand your concerns and are here to help you with the same. Please be assured that we have escalated this with our team, and they will get back to you shortly to assist you further.

@clubmahindra making fool of customers. At the time of selling, do not tell about contractual properties. ASF increment every year & removing properties as well. Many resorts closed for renovation but ASF inko time pe chahiye. Not going to pay.

@KaranMundhra12 We understand that our team has been in touch with you and has addressed your concern, Karan. If you need any further assistance, please feel free to contact us at 022 6489 8899. We will be glad to assist you.

@clubmahindra also anyways they will get booking on cancelled trip...than why they debit if cancelled more than a week in advance...very poor service

@rreddy_v7119 We understand that our resort team got in touch with you regarding your concern and addressed the same, @rreddy_v7119. Please feel free to reach out to us at 022 6489 8899 if you need any further assistance.

for guests. #ClubMahindra #Manali #CustomerExperience #PoorService #Hospitality #AnandMahindra

Very disappointed with my experience at Club Mahindra Snow Peaks.Despite informing the resort two days before arrival, there was no response from the reception team. After reaching the property, we were asked to wait in the reception area and use the nearby washroom, which had a

@KaranMundhra12 Hi Karan, we regret your unpleasant experience related to your booking. We are here to help you. Your concern has been shared with our team, and please be assured that they will get in touch with you.

@clubmahindra when I first booked for 1-2 june cm amritsar...they debited 1.5 days and cancelled 0.8 days for cancellation...but late when I booked for 2-3 june...they debited 2.3 days..what is their logic I don't understand...

@JayJha2 Hi Jay, we are here to help. Your concern has been shared with our team. Please be assured that they will get back to you soon.

@KaranMundhra12 Hi Karan, we have responded to you on your other tweet. Please refer to the same, and be assured that our team will get in touch with you shortly.

@nihaalmullani We understand that our resort team got in touch with you regarding your concern and addressed the same, Nihaal. Please feel free to reach out to us at 022 64898899 if you need any further assistance.

@clubmahindra The manager took immediate action and resolved our concern. Thanks for looking into it

@clubmahindra poor experience at Riverside county resort. Paid 6k+/night for a luxury stay but got subpar amenities. No bottled water, tap water which is so called “ purified water” had visible particles, No wifi, TV not working, pool closed. Spoiled our vacation. #badservice

@kambhampat93221 We understand that our team has been in touch with you and has addressed your concern, @kambhampat93221. If you need any further assistance, please feel free to contact us at 022 6489 8899. We will be glad to assist you.

Club Mahindra in addition to the annual subscription charges has started charging access fee for resorts This was not told at the time of buying of membership This is outright cheating

@SanghaviGr10477 We understand that our resort team got in touch with you regarding your concern and addressed the same, Dipak. Please feel free to reach out to us at 022 6489 8899 if you need any further assistance.

@clubmahindra @anandmahindra requesting you to look into it and make necessary changes in your policies and resort addition to horizon as well as club mahindra resorts, my purple studio night’s value feel zero when I try to book using horizon

As a Purple Member (ID: 2642726), I’ve invested ₹10L in @ClubMahindra , but it’s a fail. Few resorts near Mumbai; Horizon is a disaster—cheaper to book directly than use paid nights! @anandmahindra #ClubMahindraScam

@rreddy_v7119 Hi @rreddy_v7119, this is not the experience we wanted you to have at our resort and are here to help you with the same. Kindly share your membership ID and registered contact number/email ID via direct message; our team will look into your concern expeditiously. twitter.com/messages/compo…

@JyotiMankame Hi Jyoti, we have responded to you on your other tweet. Please refer to the same, and be assured that our team will get in touch with you shortly.

@anandmahindra Worst experience at club Mahindra resort alibag,@anandmahindra

Congratulations to Aaron Rai. Son of Indian-origin parents. Just won the 2026 PGA Championship, the first English golfer to do so in 107 years. Zohran, in addition to the Kohinoor, perhaps you could ask them to send Aaron back to India as well? 🙂