CmaQ

@JohnHar06408929 Hey @JohnHar06408929 … just so you know… Countless phone calls, hours of my time, 21+ months later, this issue is STILL not resolved. Any chance you know of a guy who can help? Thanks.

@CmaQ24 Thank you for providing me your feedback. Please provide direct contact info so we can assist.

VERY frustrated and highly disappointed with @buybuyBABY. 3 weeks of an unresolved incident status, multiple emails sent to you (with a newborn at home, mind you) all mostly ignored. Regretting spending thousands here. Taking my business elsewhere from now on. @JohnHar06408929

@keith_giles @buybuyBABY Hey… remember this thread… I’m still waiting if you can believe it!!

@CmaQ24 @buybuyBABY They don’t call back - ever. We were told someone would call back “in three days” - why three? - and no one ever did. We’ve wasted so much time on hold and chasing the company up and STILL don’t know the status of the order. Will make other arrangements from a different company.

Never buy furniture from @buybuyBABY . A week shy of 14 months post order. “Our computer is down so I can’t check your order” “my manager will call you back” “I’ll call you tomorrow with an update”. I’ve never had a call back. I understand delays, but transparency would be nice

Hey, @buybuyBABY is 21 months long enough to wait for my order to come in? NOT asking for a friend. Asking for me. I could have had 2 more babies in the process of waiting for my completed furniture order… still waiting….

@keith_giles @buybuyBABY I did. “They will reach out to me in 24-72 hours” 🤣

@CmaQ24 @buybuyBABY They did eventually call us. We canceled our order. Can you DM them on here, too?

@keith_giles @buybuyBABY True, but then I have a convertible crib without being able to convert it. I tried going through the distributor directly, and third party sellers. Can’t get it anywhere. I’ve spent way too much time trying to get a convertible crib- should not be this hard.

@CmaQ24 @buybuyBABY Maybe you can cancel just that one.

@buybuyBABY Thanks! I look forward to a swift resolution as well!

@CmaQ24 We have replied to your private message at this time to further assist. Thank you for your patience, and we look forward to getting this resolved for you as soon as possible!

@keith_giles @buybuyBABY Might have to come down to that. Hopefully not. It will cost them a lot of money and time (like I’ve done tracking this down) to come pick up all my other furniture items if I can’t get the last matching piece. I don’t have many regrets in life- buying furniture here is.

@CmaQ24 @buybuyBABY I suspect you will never get your furniture from them. Can you purchase from a more reputable company and cancel the charges?

@keith_giles @buybuyBABY It’s so frustrating. I’ve given them 14 months- I feel like a reasonable amount of time if you ask me. I regret spending A LOT of money here. Never again. Hopefully I get my furniture before my child moves out in 18 years.

@buybuyBABY @CmaQ24 Have had a similar experience. Absolutely terrible customer service, difficult to find anyone to speak to who is able to track an order, no one appears able to tell when we might receive our order. Was promised someone would contact us and no one did.

@buybuyBABY Sure. I will do that, AGAIN. I really do enjoy spending my time chasing your company down to get the items you charged me for 14 months ago. Thanks for the added work. Much appreciated.

@CmaQ24 We’re so sorry for any inconvenience caused by an experience in one of our stores. Please DM us these details, the address of the store where the incident occurred, as well as your email address. We do apologize for any inconvenience but look forward to reaching a resolution!

@JohnHar06408929 Thank you @JohnHar06408929! Will do!

VERY frustrated and highly disappointed with @buybuyBABY. 3 weeks of an unresolved incident status, multiple emails sent to you (with a newborn at home, mind you) all mostly ignored. Regretting spending thousands here. Taking my business elsewhere from now on. @JohnHar06408929

Having fun on his day off while #Isaias is here 🤣🤣 @weatherchannel @JimCantore

@KellyMackiw was he singing this?? m.youtube.com/watch?v=XrqrpM…

@KellyMackiw oh dad.

@KellyMackiw and a completely broken back.