Conrad Gottfredson

For me there are no borders -- only friends--known and unkown twitter.com/UchtdorfDF/sta…

Best Practice-Set strategy, define methodology, pilot with best technology, spec technology needs, look internally first, buy if justified.

Unrelenting change threatens the survival of any company that can’t learn @ the speed of need.

The primary solution to 70-20-10 is a workflow EPSSs that provides 2-click access to just what is needed in the form needed to do job job.

Sustained competitive advantage requires organizational capacity to learn @ the speed of change. applysynergies.com/blog/5-factors…

REALITY: Without an integrated performance support solution, training is “mostly dead" on arrival in the workplace. youtube.com/watch?v=xbE8E1…

The key stone of any 70:20:10 effort is a workflow EPSS, designed to support performance at all 5 Moments of Need in the flow of work.

No organization can hope to operationalize 70 20 10 without an EPSS strategy supported by 5 Moments methodology.

The real world of work is the true source of learning and development. We need learning and performance solutions that embrace this reality.

Why learn in the workflow? Clear & present context. High engagement (intrinsically and extrinsically) continuous reinforcement & validation.

Learning in the Workflow: Learning is “a process whereby concepts are derived from and continuously modified by experience.” David A. Kolb

Learning in the workflow: “We only think when confronted with a problem.” John Dewey

Join me on LinkedIn. Reply to my tweet with your email address. Con

The fundamental mission of Performance Support: 2) connecting us to the most current information we need to know… Con

@ConGott Join us in the Performance Support Community. Reply to my tweet with your email address. Con

The fundamental mission of Performance Support: 1) compensating for what we don’t know… Con

After a year of intense building activity at APPLYSynergies, I'm starting my Performance Support tweets again.

“A mistake is an event. The full benefit of which has not yet been turned to your advantage.” Peter Senge

“We both fear and seek change…People don’t resist change. They resist being changed.” Peter Senge

“The greatest unexplored territory in the world is the space between our ears.” Peter Senge,