Brittany Ferries Guernsey

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Brittany Ferries Guernsey

Brittany Ferries Guernsey

@Condor_Ferries

Sail to and from Guernsey with ease 🚢 Your gateway to stunning escapes with #BrittanyFerries

Channel Islands Katılım Ağustos 2009
814 Takip Edilen14.7K Takipçiler
Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
@Lookuppeop84792 Hi, during the Poole to St Malo crossing the dog would need to remain in the vehicle. Visits to the car deck during the journey are normally permitted, but you’ll need to be accompanied by a member of the ship’s crew, and it is dependent on weather conditions.
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Lookuppeople
Lookuppeople@Lookuppeop84792·
@Condor_Ferries Hi we want to do the poole to st malo crossing (6 hours) with our dog. What are the options? it seems to be implying you have to leave your dog in the car for the whole journey and you cant return to the car. Surely not??
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
@TrulyScrumpti20 Good afternoon, thank you for your message. I believe this has now ben dealt with however if i can be of any assistance please direct message me with details.
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Truly Scrumptious
Truly Scrumptious@TrulyScrumpti20·
@Condor_Ferries Tried to call your office, constantly engaged!! We should be on the Poole boat today but had a family emergency. We need to change our booking. I've emailed several times... no luck. How do we contact you??? 🤔 I can't change it online as its a return booking.
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
@resolutehrje Good evening, i'm unsure as to the situation you have experienced? If you would like to direct message us with some information i will happily look into the matter for you?
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JDJ
JDJ@resolutehrje·
Definitely double standard by @Condor_Ferries. It seems that, if you make a complaint, they will charge you extra to sail in the future!
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
@Matt_Hawkins89 Hi Matt, thank you for your message. I'm sorry we were unable to reply sooner. We have experienced high demand on the contact centre and our front counters so the wait time was higher than we would have liked. Please let us know if you require any assistance
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Matt Hawkins
Matt Hawkins@Matt_Hawkins89·
@Condor_Ferries Hi. We've been on hold to customer services for 1hr55mins and counting. How long is the average wait time?
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
@SmithWill38128 Good evening Will, thank you for your message. I'm sorry we were unable to reply sooner. Please let us know if you require any assistance
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Will Smith
Will Smith@SmithWill38128·
@Condor_Ferries you have send me a text that my ferry on Monday is cancelled and asked me to call you, and your phone line appears to be switched off! I am not stuck, how do I contact you to ensure I can get home?!
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Lily Johnson
Lily Johnson@llilyxx·
@Condor_Ferries hi! I’m looking for your day trip rates from St Malo to Jersey - I can find the day trip in reverse, but not the France-Jersey option - it’s coming up as 5x more expensive! Can you advise at all? Looking at this coming week :)
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Donal Murray
Donal Murray@donalmurray2002·
Well - I have to say a massive thank you to @Condor_Ferries for a fantastic breakfast. Your staff were amazing with my kids. Thank you
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
@julie2603611 Good Afternoon Julie. Please message us privately with your booking reference and contact number and we will be able to assist you. Kind Regards, Condor Ferries
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Julie Brown 💙
Julie Brown 💙@julie2603611·
@Condor_Ferries I have been waiting on hold for the call centre for over 48 minutes and the call has now been cancelled. I have also tried to contact you three times on live chat with no luck. Could someone please get in contact with me regarding my booking?????
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
Today is the Day of the Seafarer, which honours the men and women who have made the sea their profession. It was established in 2010 to recognise the unique contribution made by seafarers from all over the world. We would like to say thank you to all our onboard teams 👏
Brittany Ferries Guernsey tweet media
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moya
moya@sandsendceramic·
@Condor_Ferries I cannot DM you as I am not verified.
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moya
moya@sandsendceramic·
@Condor_Ferries can you explain why you have changed my day ferry from Jersey in August to an overnight sailing please? I hope there will be no charge made for cabins in this case. Thanks
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
We are pleased to confirm that sailings from Jersey and Guernsey to St Malo will operate as scheduled this summer. This follows recent confirmation that the series of industrial action involving non-Condor port staff across France has been suspended until the end of September.
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
@C_C_Arnold Good Afternoon, Our Summer 2025 will likely be available to book by the end of the Winter season. Kind Regards, Condor Ferries.
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jon_stride
jon_stride@jon_stride·
@BBCGuernsey We use @Condor_Ferries for our Summer breaks . Always had good service and have been kept in formed when unforeseen delays occur. One of my favourite views as we head off on our break.
jon_stride tweet mediajon_stride tweet media
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BBC Guernsey
BBC Guernsey@BBCGuernsey·
Smooth sailing or a turbulent time? Let us know below! ✍️
BBC Guernsey tweet media
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Brittany Ferries Guernsey
Brittany Ferries Guernsey@Condor_Ferries·
@chazgill21 Good afternoon Charlie, for this please contact us through our number 03456091026, by our email or on our chat which is on our website. Thank you
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Charlie
Charlie@chazgill21·
@Condor_Ferries can I speak to someone about booking please !! I need help
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