Constant Contact

@roaringlambs Hello, Are you including View as Webpage links in emails you send to Outlook or other MS email program/app users? Do your contacts share the email outside of their inbox? Have you reached out to Outlook or Bing support for clarification on their link and site caching practices?

Do you use @ConstantContact - Better search on Bing - ALL our private email campaigns & events searchable. Constantcontact.com Not Google or others - just bing. MASSIVE security breach with huge repercussions for our org. Support said NOTHING can be done. Seriously?

@cawillandtrust Hello, There was an issue with SSL certificates that was resolved overnight. If you're encountering any further issues with your event's LP or registration, please call in for live troubleshooting: community.constantcontact.com/contact-support

@ConstantContact Today the event landing page and registration page for my latest event are returning an error message that the certificate is not valid and the connection is not secure, so nobody can access them to register or buy tickets. What gives, CC?

@cawillandtrust Hello, If you're having an issue with your event campaign, please reach out to one of our available support channels for further troubleshooting: community.constantcontact.com/contact-support

@ConstantContact Duplicating ("Copy") an event from last month. Everything works fine, except I get an error when clicking on the registration page. I've tried this three separate times, the error is repeatable. WTH?

@damonhemmerding If you have a paid account that's been flagged for a past due invoice or compliance review, please call in for further assistance. (2/2)

If you can sign up online, you should be able to cancel online. @ConstantContact disagrees.

@damonhemmerding Hi Damon, If you have a paid account in good standing, online cancellation is available: knowledgebase.constantcontact.com/articles/Knowl… If your account is a free trial, you can let it run out of time, or speak with support to close early: community.constantcontact.com/contact-support (1/2)

@YossiGestetner Hello, For step-by-step and visual guidance on cancelling your account, see our main support article on the topic: knowledgebase.constantcontact.com/articles/Knowl… If your account has a billing or review flag, please call the applicable team for the cancellation.

@ConstantContact You corrupt frauds make it virtually impossible to cancel an account online. Three different locations on the website regarding pricing and plans only show openly upgrades as an option. cc @FTC @NewYorkStateAG

@DianaSproul Sorry to hear that, Diana. You can find all our support options here—we’re available by phone, chat, community or live webinar: community.constantcontact.com/contact-support

@ConstantContact Have issues connecting Wordpress form to my list with CC. There is no email on your website (!!), no support tickets. Live help only M-F, or Sat. Some of us need off hours support, tickets are faster. 2- can’t see list link on Lists page. Why not? I'm a techie.

@CurbNumbersLLC For guidance specifically on creating columns, see this support article: knowledgebase.constantcontact.com/email-digital-…

@ConstantContact How do I post 3 pics in same row at top of email? I did 2 columns then probs.

@CurbNumbersLLC You can either drag over a third image block, or start with one of the available layouts that have multiple columns. For guidance on moving blocks, sections, and layouts, see this support article (also available in your account via the ? icon at the top): knowledgebase.constantcontact.com/email-digital-…

@PaceyCervantes Hi Pacey, Feel free to send us a DM with some more details on your issue, or reach out to one of our available support channels: community.constantcontact.com/contact-support

@ConstantContact Having an issue getting the test messaging thing going, can someone help?

@EmberPulseStu Please reach out to Facebook support for guidance on setting up call links in their native program.

@ConstantContact How can I add a Call Now CTA button to a Facebook post scheduled in Constant Contact?

@MSan45535359 Hello, Accounts in good standing can cancel their subscription online through the Account Settings, through the mobile app’s menu Settings, or by calling our Billing team. See this support article for further guidance and general info on cancellation: knowledgebase.constantcontact.com/articles/Knowl…

@ConstantContact Is not having a cancellation online a glitch or ?

@musingmanjari Hello, Sorry to hear that please call us so we can remedy this ASAP for you. community.constantcontact.com/contact-support

@ConstantContact hello! We're struggling with adding a new card to process the latest payment. We urgently need to send out some mailers. Unable to reach out to you any other way. Could you please write to us at amit.pal@climatetrends.in and manjari.sharma@climatetrends.in

@PAPROUSA You're welcome to call our Billing team if you'd like them to go over your account's Billing with you, or if you're trying to understand certain aspects of your subscription. For available hours and direct lines, see our Contact Support page: community.constantcontact.com/contact-support ^WD

@ConstantContact Omg, YOU ARE ALL TRAINED IN DIVERSION. 1) yOU INCREASED MY MONTHLY FEE BY $60 2) NOTHING CHANGED IN MY ACCOUNT 3) YOU ARE SCAMMERS OF THE WORST KIND

@ConstantContact You have drastically increased the price of my plan without explanation. I am a 20+ year customer. What is going on!!! I can no longer see my reports unless I pay $125 when I used to pay $65??

@PAPROUSA Remember, you can can review your account's invoices to see when something occurred in your account to result in the higher price. If you need guidance on reviewing your invoices, see this support article: knowledgebase.constantcontact.com/email-digital-…

@ConstantContact NOTHING HAS CHANGED. I AM THE ONLY USER.

@erik_powery We have a direct integration! Log in on your desktop, go to the Integrations tab, search for 'Google Contacts,' and click Connect. For Apple Contacts: The easiest way is to use the Constant Contact mobile app. Open the app, tap 'Contacts,' hit the (+) sign

@ConstantContact How do I send you my Apple 🍎 and Google contacts?

@TheTradeXchange It looks like our Billing team was able to speak with you, and get the issues addressed. Once they have an update regarding the refund, they'll notify you directly. If you have further questions, feel free to DM us. Have a good weekend!

So @ConstantContact So you help the small stand tall? How come it takes 7 business days for a small business to get a phonecall back from you all when there is some shady Billing you all do?

@TheTradeXchange Hello, Due to call and case volumes, cases may have turnarounds of 7-10 business days for the billing team. We've pinged the billing team's leadership to get eyes on your case at a higher priority.

@mickster Hello Mick, Make sure to check if the site loads in incognito/private mode, or in another browser. If running a VPN, try switching or refreshing the server connection. For more info on connectivity troubleshooting, see this support article: knowledgebase.constantcontact.com/articles/Knowl…

@ConstantContact Hi! I keep trying to load the app on desktop, but the page never fully loads. Is there a problem you are currently working on?