Voice of African Content Moderators

Karma is finally coming for Meta, through the legal system. As we await a verdict in Los Angeles on whether social media platforms were designed to addict young people, it's important to note that TWO courts have already ruled against Meta in the past month. 1) Yesterday, a jury in New Mexico established that Meta's platforms are not safe for kids, and that their design enabled the exploitation of children. This is a watershed moment: This is the FIRST time a jury has evaluated the evidence. The evidence was so compelling that the jury said Meta should pay $375 million dollars in civil penalties for the harms it has caused to New Mexico and its citizens. See here: theguardian.com/technology/202… 2. But it gets worse for Meta: a few weeks ago, in Delaware, a court ruled that Meta's insurance companies do not have a duty to defend Meta or cover its costs in the thousands of lawsuits playing out in California because, under California law, if a company caused harm through "intentional acts" rather than accidentally, the insurers have no obligation to defend that company. Because the documents brought out in the NM and LA trials show intentional actions, Meta loses insurance coverage. That's what the insurance companies asserted, and the judge agreed with them. See here: insurancejournal.com/magazines/mag-… Because of these two rulings, the legal and political landscape has changed dramatically. Going forward, social media companies will be judged like any other company whose product design decisions harm children. These two rulings mark a profound shift toward accountability. The legal system is beginning to catch up to what parents have known all along. Many parents are now more likely to get justice for what these platforms have been doing to children for many years.

Jury finds Meta and YouTube liable in landmark social media trial that accused the tech giants of harming a woman's mental health cnn.it/47TlGqg

Meta and Google liable for social media harm to kids mental health in landmark US case ft.trib.al/ctbc9h4

Shocking and heartbreaking. A Nigerian Teleperformance Kenya employee was found dead after being denied leave and a return ticket home. No welfare check was done. Now, workers striking over mistreatment face threats. Justice must be served! #StopExploitation

Documents obtained by 60 Minutes show OpenAI agreed to pay Sama, an American outsourcing firm, $12.50 an hour per Kenyan worker - far higher than the $2 an hour workers say they got. Sama says it pays a fair wage for the region.

one of our own @LAdykMalgwi at the European parliament in Brussels, Belgium shedding light on what content moderators go through to keep social media platforms safe.

Putting more pressure on these AI/big tech companies to take care and responsibility of their workers. Platform workers such as Uber/bolt riders, content moderators etc need to be recognized and be respected as a dignified job. @leilachaibi" target="_blank" rel="nofollow noopener">left.eu/events/transna… @Left_EU @Foxglovelegal

Graphic and disturbing content is the daily reality for moderators. They navigate through it to keep our online spaces safe. Let's acknowledge their resilience and commitment to upholding digital safety standards. #ModeratorsMatter

Behind every online experience lies the dedicated work of content moderators, safeguarding digital spaces. #ModeratorsMatter @siasaplace

Moderation policies vary across platforms, and understanding them is essential for users. Let's take the time to educate ourselves on the rules that govern online spaces and contribute to a positive digital culture #ModeratorsMatter

Content moderators are integral in cultivating safe digital spaces by vetting and eliminating harmful content. Their role is pivotal in upholding online civility. #ModeratorsMatter

Mental health initiatives are crucial for moderators. Supporting and advocating for these initiatives can make a significant impact on their well-being. Let's champion mental health resources in the digital space. #ModeratorsMatter

Content moderators are the unsung heroes of online safety, diligently assessing challenging content every day. #ModeratorsMatter

Come to think of it most actually ni all of them hawa Content Moderators Lack of Recognition their work is often behind the scenes, leading to a lack of recognition for the crucial role they play in maintaining online safety. It's so sad #ModeratorsMatter

Companies should be more transparent about their content moderation policies and procedures. #ModeratorsMatter

Content moderators are at an increased risk of developing post-traumatic stress disorder (PTSD), depression, and burnout #ModeratorsMatter