Co-op Digital Technology Team

Read how the Funeralcare Customer Product team worked to improve our services for people with a terminal illness or near end-of-life by not shying away from difficult conversations or sensitive research.digitalblog.coop.co.uk/2023/04/25/a-d…

A brilliant day designing services in 6 hours! Thank you to the jammers that made it all worthwhile and the team (a couple missing) that made it happen. Also thank you to @barnardos for making the trip and @PipDecks for the prizes.

Time is ticking while teams deliver their ideas #coopjam

Time to pitch ideas and get feedback #coopjam

Head of Product @AHopwood in full pitch mode #coopjam

Service Jam day with our charity partners @barnardos Loads of ideas generated. Now it’s time to define! #coopjam

Find out why we ran a design sprint with 16 people and how it helped colleagues to experience a new way of working, generate lots more ideas and save a lot of time in individual meetings digitalblog.coop.co.uk/2023/08/17/how…

Thanks to the Digital Workspace team @kpmguk for inviting us to talk about our accessibility journey. Great to chat about the role our accessibility champions play, and how clear, structured content is an important aspect of accessibility.

Yesterday we welcomed Alex White, Senior Editor @scope to Content Club to talk about inclusive language and disability. We learnt so much about inclusive language. Especially loved ‘it’s not about being politically correct, it’s about being polite and correct’

.@justHand and @MaisiePlatts explain how research in-person helps to build empathy for the challenges our @coopuk store colleagues face digitalblog.coop.co.uk/2023/03/27/env…

Facilitated my first in-person workshop since the before times this week alongside @MarianneKnowles. We kicked off a design sprint and there was such good energy in the room. So brilliant to be f2f and hear all of the discussions happening in the room.

Come and work with us!

Well this is amazing news to end a busy week. I've been shortlisted for the #MYTA22 Creative Professional of the Year Award @JCIManchester! 😁🎉

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We encourage teams to work in the open. It's not always easy but it's worthwhile because it helps us: ✏️ own our own narrative 🧠 attract talent 🤝 build trust 👩‍👩‍👧‍👦 create a community ✅ make governance easier @amymcnichol explains more: digitalblog.coop.co.uk/2022/10/19/why…

The Customer Experience team has been working with our @Coopuk Food colleagues to look at how we can improve customer service in our stores. @stephclubb and @h4mcdonald explain how and why we prototyped in a physical space rather than on a screen. digitalblog.coop.co.uk/2022/06/29/sim…

Thanks to everyone who came to yesterday's @bcs SPA Conference 2022 and to our own @keithb_b for his fantastic talk on 'what we lost when XP won'💻 Want to know more about what our colleagues are working on? Then visit our Digital Blog: digitalblog.coop.co.uk

Have you heard? Our very own @keithb_b is speaking at @bcs SPA Conference 2022 talking about what we lost when XP won. 📌 June 22nd 2022 🌎 Virtual + St George's Centre Leeds Tickets are FREE so make sure you don't miss it! 👇 bit.ly/3PCFJyw

How we’re organised internally is irrelevant to customers. What matters to them is a cohesive journey and a frictionless experience. @Jo_Scho explains how we joined up @CoopFuneralcare and @coopuklegal services with content design. digitalblog.coop.co.uk/2022/05/23/imp…

If you think our mission and our work sound interesting, you're in luck. We're hiring. jobs.coop.co.uk/search-jobs?ac…]

Head of Engineering @mrsdhw explains our Engineering team's priorities. digitalblog.coop.co.uk/2022/05/09/our…