Cory Pleasance

@scrollinondubs @claudeai Mine just started working! Hope you had some good luck as well :)

Good to know. I’ve asked it 3 times to escalate to a human and each time it indicates that it’s about to do so only to then close the conversation automatically with some boilerplate reponse to a “card declined” error (which is not my issue). Will keep trying other chats and report if I figure out how to get a case number

@claudeai I'm current with my bill but your app is locking me out reporting that my invoice is past due. I've tried to resolve this via your support chat however it closes the conversation each time with this "card declined" misguided snippet. It's impossible to reach a human to get this resolved. You already have my money but the service is not working. Please fix.