Cosy House Collection

@stardustonearth We are sorry to hear this. If you need assistance with the purchase, please feel free to reach... #mid741501050" target="_blank" rel="nofollow noopener">support.cosyhousecollection.com/conversations/…

@CosyHouseColl I am very crossed as when I tried to write a review it actually doesn’t let me submit on the website , so it’s just fake review on the website . I bought king size set and I took off my old sheet before sleep and I found that the king size fitted sheet doesn’t fit

@Villiano We maintain less than 24 hours response time with all emails that we receive. May we ask that you kindly check your spam or junk folders as our responses may have been routed to these folders?

@CosyHouseColl Great Sunday, I really appreciate if i could get information on my order I placed 8 days ago. No response from your email support. But you charged me already. I need answers

@kquade @anthony_grazz @allencc We are sorry for the inconvenience. We maintain less than 24 hours response time with all emails that we receive. May we ask that you kindly check your spam or junk folders as our responses may have been routed to these folders?

@kquade @CosyHouseColl I have sent numerous emails to this company regarding their sheet set but with no response.

@CosyHouseColl I need to know why my order from 6 days ago, with 2 day expedited shipping, has not even left your warehouse yet.

@Roocullen @allencc Hi Connie, this is not the intention of Cosy House Collection. We regret any inconvenience this has caused. Our Team has reviewed the issue and your order has been refunded. Please let us know if we can assist you further. Thank you for your patience.

@CosyHouseColl @Roocullen I have sent numerous emails to you but with no response.

@allencc Hi Connie, this is not the intention of Cosy House Collection. We regret any inconvenience this has caused. Our Team has reviewed the issue and your order has been refunded. Please let us know if we can assist you further. Thank you for your patience.

@CosyHouseColl If I do not hear back from you by tomorrow, Tuesday, July 10, I will be forced to write a very informative, negative  review of your product and post it on as many sights as I can. I have never written a negative review but in this situation I will. Order CH2432101

Elegant designer bed sheet collection by Cosy House. Affordable luxury to melt your stress away.… instagram.com/p/BFjYAHtFKNw/

@TrueSophomore Thank you for sharing this wonderful feedback! We sincerely appreciate it! 😊

I swear, these new #bamboo and viscose sheets I got….ABSOLUTE LUXURY when I climb into bed all nice and showered after a nice workout!! These are phenomenal for your mental health! In fact I ordered two sets from @CosyHouseColl almost two weeks ago! AMAZING!!!

@chunkyantmtb Apologies for this. Have you reached out to our Customer Support? If not you can reach us by email at (US) Support@cosyhousecollection.com or (UK) Support@cosyhousecollection.co.uk. You may also want to check your spam folders as sometimes our responses go there.

@CosyHouseColl I ordered the wrong duvet from yourself and have been trying to return it since without any reply from several messages sent to yourselves via email and your website! Awful customer service!

@JukeboxAries We do have Navy Blue in stock in our Everyday sheets series. Here's a link: https://www.cosyhou... #mid650938092" target="_blank" rel="nofollow noopener">support.cosyhousecollection.com/conversations/…

@CosyHouseColl do you ever plan on restocking navy color sheets? I’ve been checking since January.

@mikeylee86 Glad to know we have another happy customer! We sincerely appreciate your awesome feedback! Thank you for choosing Cosy House Collection! 😊

@JukeboxAries Apologies for this. We typically replenish our stocks within 2-4 weeks, but given the extraordinary environment, we are experiencing delays and is taking much longer than usual. Please check back with us again after that timeframe. 😊

@CosyHouseColl any idea when you’re going to get navy blue sheets back in? I’ve been checking since January.

@JukeboxAries Replenishment of our inventory may take about 2 to 3 weeks. We encourage you to check back with us again within that time frame. Hopefully, we have this color available for you by then.

@CosyHouseColl any idea when y’all are getting navy blue sheets back in stock??

@ErrdayWednesday If doing this will not help, kindly let our Customer Support Team know vie email at support@cosyhousecollection.com so they can further assist you. We look forward to taking care of you!

@ErrdayWednesday We are sorry for any inconvenience. To re-fluff the pillow, We recommend that you tumble them into your dryer with no heat for 10 to 15 minutes and let them sit in open air for another 30 minutes.

@ErrdayWednesday We are sincerely sorry to hear this. Please feel free to send an email to our support team at support@cosyhousecollection.com so we can assist you further on your concern. Thank you.

@AngelaArmit So glad to hear it! No Problem!

@CosyHouseColl Got it sorted. Thank you.

@CosyHouseColl - I have emailed and used chat function with no success. Have been waiting patiently for two pillows to arrive and instead of those received a kingsize bedding set. Can someone please respond before I just request the funds back from my bank.

@gravesmatt19 We do not carry this color and there are no specific plans of adding it yet but we hope to offer it in the future! 😊

@CosyHouseColl Do you plan on getting black in your luxury down comforter?

@WS_Coldpizza We are sincerely sorry for the delay. Please feel free to send an email to support@cosyhousecollection.com so we can check on the order and give you an update on the status. Thanks.

@CosyHouseColl And here we go again. Paid for expedited shipping(2 days Friday Nov. 4 and expected arrival is now Nov 11? Please fix this ASAP. Not acceptable. TY

@jessesgirl_73 We are sorry for the inconvenience. Please feel free to send an email to support@cosyhousecollection.com so we can check on the order and assist you further. Thank you.

@CosyHouseColl My mom ordered us your amazing sheets as part of our Christmas gift. This is our second set. She ordered the correct size and was sent the wrong size. Is there a one time exchange courtesy when this happens? Please advise.