John Cousens retweetledi
Gartner: top IT strategic predictions for 2026 and beyond
1. Through 2027, gen AI and AI agent use will create the first true challenge to mainstream productivity tools in 30 years, prompting a $58 billion market shakeup.
2. By 2027, 75% of hiring processes will include certifications and testing for workplace AI proficiency during recruiting
3. Through 2026, atrophy of critical-thinking skills, due to gen AI use, will push 50% of the global organizations to require "AI-free" skills assessments.
4. By 2027, 35% of countries will be locked into region-specific AI platforms using proprietary contextual data.
5. By 2028, organizations that leverage multi-agent AI for 80% of customer-facing business processes will dominate.
6. By 2028, 90% of B2B buying will be AI agent intermediated, pushing over $15 trillion of B2B spend through AI agent exchanges.
7. By the end of 2026, "death by AI" legal claims will exceed 2,000 due to the insufficient implementation of AI risk guardrails.
8. By 2030, 20% of monetary transactions will be programmable to include terms and conditions of use, to give AI agents economic agency.
9. By 2027, the cost-to-value gap for process-centric service contracts will be reduced by at least 50% due to agentic AI reinvention.
10. By 2027, fragmented AI regulation will grow to cover 50% of the world's economies, driving $5 billion in compliance investment.
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