Covalen

Covalen won the Gold at the European Contact Centre and Customer Service Awards #ECCCSA for #BestEmployeeExperience🏆 This award demonstrates our commitment to delivering best-in-class programmes for our employees. A big congrats to all involved in achieving this award! 🎉

Delighted to be shortlisted in four categories at this year's Irish Customer Contact & Shared Services Awards #CCMA ✨ ✅ Best Employee Engagement ✅ Team of the Year ✅ Best Training & Development Programme ✅ Support Team of the Year ​ Thanks to everyone involved! 🙌

At Covalen, we are committed to ensuring positive online interactions, fostering trust, and safeguarding experiences. bit.ly/4bm3QMu Explore how our expertise helps to maintain a safe digital environment. #trustandsafety #digitalplatforms #outsourcing #BPO #Covalen

Proud to be recognised as #ECCCSA finalists👉 European Contact Centre & Customer Service Awards. ✅ Best Employee Experience ✅ Most Effective Learning & Development Programme This highlights the hard work, collaboration and commitment of our amazing teams. Time to shine! 🎉

Our Head of Leadership Coaching, Davina Greene discusses Coaching as an impactful way to develop and nurture successful leaders. Explore her approach and insights here: bit.ly/3MZUawk​ #leadershipdevelopment #coaching #covalen

Big shoutout to our team for their fantastic community spirit! They rolled up their sleeves and cleaned up #SandyfordBusinessDistrict Your efforts are truly appreciated. Well done to all involved ♻️👏👏🏼#litterpicking #environment #Covalen

We're incredibly proud to have achieved IBEC’s #KeepWellMark. A huge thanks to our team who made this possible 👏🏼👏 This recognition reflects our commitment to fostering a healthy and supportive workplace where everyone can thrive ✅ #WorkplaceWellness #Ibec #Covalen

New and existing digital platforms face the uphill task of managing increasing content diversity, challenges and emerging threats across local and global markets. Our solutions are designed to safeguard operations and uphold integrity. Explore: bit.ly/4bm3QMu

Covalen's team of skilled AI Annotators ensure peak performance of AI systems allowing algorithms to learn and adapt effectively. Find out more bit.ly/4cTyxsB​ #TrustandSafety #AIAnnotation #Covalen

Throughout June, our workdays have been infused with colour and fun in support of our LGBTQIA+ community 🌈 Various #Pride2024 activities have inspired meaningful conversations about LGBTQIA+ history and experiences. 🌈 Together, we are stronger!

We are committed to providing proactive measures and rapid responses to ensure digital platform safety and integrity. Explore Covalen's expertise across areas including policy management & regulatory compliance. #trustandsafety #Covalen covalensolutions.com/services/trust…

In our diverse digital world, multilingual content moderation ensures that user-generated content (UCG) is proactively monitored to enhance trust & safety. Learn more: bit.ly/4aG1EhD #ContentModerationServices #TrustandSafety #Covalen

Today is the day! We are here at #TSPA EMEA Summit on #TrustandSafety 🔒 It's our pleasure to #sponsor this important event & support “The Power of Collaboration”. 📢 If you are here at the event, drop by our stand, say hello and meet our team! #Platforms #Dublin #Covalen

Covalen are committed to building strong foundations that drive sustainable partnerships. We are proud to sponsor #TSPA EMEA Summit 2024. summit.tspa.org/emeasummit2024 #EventSponsor #Trust&Safety #DigitalPlatforms #Covalen

If you operate in a highly regulated sector, it can be difficult to stay ahead of changing requirements. Learn how our experts can help you navigate the evolving regulatory landscape to meet your service level agreements & compliance requirements. bit.ly/3UgRoWT

Don't let capacity limitations hold you back! Covalen's expert nearshore team provides the support you need to deliver exceptional CX. bit.ly/3VM5K3Z​ #outsourcing #BPOsolutions #Covalen

Reduced capability can impact efficiency. We help organisations to thrive with agile, innovative BPO solutions. Learn more: bit.ly/3Mu7DvY #BPOsolutions #outsourcing #contactcentres

Looking for a way to improve efficiency and results? Consider Outsourcing. Our solutions experts are ready to help 👉covalensolutions.com/outsourcing-so… #BPO #OutsourcingSolutions #ContactCentres #Covalen

Looking to increase performance, gain efficiencies and improve service quality? Accelerate your growth with #Covalen. Contact a Solutions Expert today: bit.ly/3OxknEy #BPO #QualityCX

Experience CX Excellence with Covalen. Our seamless global services ensure that wherever your customers are, we can support them. From German to Vietnamese, in over 55 languages we've got you covered. covalensolutions.com #CXOutsourcing #MultilingualSupport