Cox Customer Care

@Hans76908189 Hello, I am very sorry you've not had the best experience with Cox. I know inconsistent connections would frustrate me as well. We value your business, and I'd be happy to help. Please DM us your full name and complete address. Thank you! -Julian

@CoxHelp You know Cox cable, for as much money as I pay monthly I would expect better service from you. You get unhappy if I don’t pay, I get unhappy when you do not deliver. This is getting old. Here’s the MLB Allstate game perspective. Btw, internet is out too.

@vancomycin87 Hello, I’m very sorry you’ve not had the best experience with Cox. I can assure you that we’re always striving to do better. I am sorry we cannot keep you around and wish you the best of luck. Have a great evening! -Julian

@travislaloyd @CoxComm Cox is the worst, we were so glad to move on from them as quickly as we could.

Always nice to get that email from @CoxComm to kindly notify me my internet price is going up 40% and then their rep being cool with me leaving. It's weird how they were more customer friendly when there were fewer options.

@evfmaz Hi J Anthony. We sincerely apologize for your poor experience. I can certainly understand your concerns when the service isn't working how you expect. I'm here to help. Please DM us your full address for support. -Allison

@CoxHelp 1/2.. COX Communication is Effing worthless. The ONLY reason I am using your TRASH INTERNET is because I am in a short term living situation and COX is all thats available. I had Cod internet in the 90s & its the SAME old COX BS.....

@travislaloyd Hi, Travis. It sounds like a promotional offer may have ended, and I apologize if this took you by surprise. We'd certainly hate to see you go, but understand that you must do what's best for your situation. I'm happy to review this. DM me. -Colleen

@terraelise Hi, Terra. I work from home too, so I understand how frustrating it is when outages can impact your income. I'm so glad you've reached out. Please DM your complete street address with city and state, so I can look at this. -Colleen

@CoxHelp Internet outages every single day is unacceptable service. I have to sit through upsells every time I contact for an account credit. I have to use my personal data to work. My employer is frustrated. Orange County is in a stranglehold and you never communicate reasons.

@mrhumbel I understand. I wish you the best. -Juan

Thank you Juan I know my post are odd I have been literally harassed 18 solid years out of over a million dollars if not 2 million. fires forced to quit evicted medicated till i was growing boobs. by a lying counselor named dr XU that cost me more than a truck to get a clean bill of mental health after. the harassment is community mobstalking and the law seems to down play it and conceal those harmed by it. I live honest. I am a kind loving man. 18 years id a long time to be on the list. it has going to Dept of Justice in DC. Charles was aware of it

I never owned or used apple device. I only use cricket and Verizon is cell service. I never used work ISP except at HCA I did no wrong on it when I did. I don't uses others cells or services. I never used sprint, T-Mobile, wix, cox mobile, Nextel, Sling, Hotspots, Roku, Firestick, or comcast I never go to instagram away from home. I never had tick tock account. not using and dating apps. I don't have AT&T. Now 653am July 14th 2026

@mrhumbel No worries. Thank you for being a loyal Cox cust and enjoy the rest of your day. -Juan

@CoxHelp I will contact if i need. I usually contact by the COX app in my cell phone associated to my account. other wize my account is in good standing and i have no Cox issues. thank you.

@mrhumbel I don't know why or how it's configured or what the parameters the AI looks for in posts but it thought that you may need assistance. I'm sorry for the inconvenience. -Juan

@CoxHelp I did not sent a Dm prior to you sending a reply i replied to your reply. why

@mrhumbel The app that was used showing is X. -Juan

@CoxHelp I did not dm you that app was used in the dm?

@mrhumbel No worries. Please enjoy the rest of your day. -Juan

@CoxHelp I did not contact you this am I am not sure why this is occuring. July 14th 2025 701am

@LojtarTV I apologize that you are having some issues with outages in your area. We value you as a customer and want you to have a positive experience. Please send a DM with your name and address so I can take a look to see if we have any updates. -Rob

@globulingoblin Hello. I will be more than happy to assist any customer with any account and/or service related concerns. -Allan

@CoxHelp @peeboy420 allan why do you lie and spit in our faces

Cox internet more like big cox in my ass, fuck you @CoxHelp

@Hans76908189 I'm sorry to hear about the picture and signal issues during the games. I understand how that can be frustrating. We'd be happy to assist. Kindly DM us your full name, complete address, any details on your issue, and we can continue. -Julian

@UnsocialTruth @CoxComm Totally agree! They ruined some of my games the last World Cup and apparently did not want to be outdone again this time.

#CoxSucks Constant buffering during #FIFA #WorldCup games. @CoxComm

@DLCane1 Hello. I understand where you're coming from. However, the messages are not from Cox. These are FCC mandates for testing that every Cable provider must follow. The EAS are for warning systems to assist the public in case of an emergency. -Julian

@storm1news I am so sick of Cox cable interrupting my TV shows at night with an Emergency broadcasting message! They show it in six different languages and they repeat it at least twice! I miss a lot of the show I was watching! Never fails it comes at the best time of the show! @CoxHelp😡🖕

BOOM 💥 Trump signs Executive Order stating English is the official language, something that's never been done in our history We're witnessing the most consequential Presidency in the history of our body politic

@DesertDaddy77 Hello. Sorry to hear that you have decided to leave our family. Please let me know if I can be of assistance. I am here for you. -Allan

Just signed up for @Starlink Seems almost too good to be true, free professional install. Will save me $65 a month over Cox Cable that always goes out.

@rrguerr I understand how frustrating this is for you, and I want to help. Please send a DM with your full name and complete address. -Maria x.com/messages/compo…

@CoxHelp worst experience in customer service I ever had. Cox gave me a bad panoramic router at the store, and then gave me a new one at home. Cox charged me $100 for giving me a bad piece of equipment. What kind of busy is this when you charge for bad equipment?

@Fjrubin61 You should be able to watch Out-of-home channels depending on your Cox TV plan. To see which ones you can watch on your device, go to the Live TV menu and filter by “Available out of home.” -Maria

@CoxComm WTF is wrong with you people, advertising that I can watch my cable live from anywhere? I cannot watch it from my second home; I cannot watch it in canada!

@785SportsKSU Hello. I completely understand how frustrating this has been, and I'm truly sorry that canceling your service has turned into such a difficult experience. Can you please provide in a DM your full name and complete street address? --Juan

I love how Cox Communications makes it an all morning ordeal to cancel your service with them. Garbage company