CUPRA

@DrJoseVazquez Buenas tardes Jose. Sentimos los inconvenientes que nos comentas. Puedes presentar tu reclamación o trasladar tu incidencia al equipo de CUPRA Responde llamando al 900 100 113 o escribiendo a cupra-responde@cupraofficial.es. Nos encargaremos de gestionarla de forma adecuada.

@CUPRA mi Formentor perdió la intensidad led por su cercanía al módulo; y la Garantía no lo cubre eso es un defecto de fabricación. Fraude 🚨 👁️ @CUPRA_esp

@matevzkrajnik Hello, We’re sorry for the inconvenience. Please, let us know your country of residence so we can properly assist you. Thank you.

@CUPRA Woke up to an almost empty battery due to suddenly "Function not available" in the charging menu. My schedules are erased in the app and the same message appears. Can you PLEASE tell me, what to do, as I need to charge the car for work!!!

@OrchardMan58 Hi Mike, Please, let us know your country of residence so we can properly assist you. Thank you.

@CUPRA I've recently bought a Cupra Born. Do I have to claim the £500 charging credit, or is it sent automatically? #justasking

@Hereheardspeak Hello, @Hereheardspeak. Thank you for contacting CUPRA. Please send a email to customercare@cupraofficial.com so we can provide you with the most accurate information.

@CUPRA why does the Formentor say you can still drive when gear box and engine management lights are on and auto gearbox doesn’t seem to get out of first gear?

@Elen_917 Hello, Elena. Thank you for contacting us. As this is our global account, we suggest you send a detailed message to atencion@cupraoficial.mx. Our colleagues from Mexico will gladly assist you. Have a nice day.

@CUPRA México

@CUPRA yo digo que lo tienen que checar son los motores .. igual ni sé nada pero está mal que saque humo en menos de un mes

@bobby_math Hello, Bobby. We’re sorry for the inconvenience. Please, let us know your country of residence so we can properly assist you. Thank you.

@CUPRA Im having nothing but issues over the last three weeks with my Born and it apparently cant be looked at by your Stirling branch until the 27th of January. Its now doing approx 7 miles to a 80 percent charge, sometimes less. Can you do something about it....

@LinscoC Hello Colin, We’re sorry for the inconvenience. Please, let us know your country of residence per DM so we can properly assist you. Thank you.

@CUPRA when I bought my Cupra I also received a prepaid charge card. After a year this seems to have expired and no replacement sent. The card company say the remaining funds were returned to Cupra! Can you help?

@stoptheboats298 Hello Jerry. We’re sorry for the inconvenience. Please, let us know your country of residence per DM so we can properly assist you. Thank you.

@CUPRA I can’t actually believe this. What a joke 2024 plate and you have to buy a licence to see how much battery I have . What else have I lost ?? And to think I was gonna use a main dealer for servicing

@MarcoAlmeidaPT Hello, Marco. Thank you for contacting us. As this is our global account, we suggest you send a detailed message to apoio.clientes@siva.pt. Our colleagues from Portugal will gladly assist you. Have a nice day.

@CUPRA Portugal

Thank you @CUPRA @VW for being useless. Glad to know my car is unlocked. If only it was connected to the internet so I could lock it remotely….

@derjanni Hello, Jan. Thank you for contacting us. As this is our global account, we suggest you send a detailed message to service@cupraofficial.de. Our colleagues from Germany will gladly assist you. Have a nice day.

@CUPRA DE

I’m driving the @CUPRA Born, current 2025 model, for two days now and it’s absolutely unbearable. In ”B-mode“ you have to hammer the breaks so hard for it to stop rolling forward. Makes me aggressive. Worst car I drove in a very long time.

@MarcoAlmeidaPT Please, let us know your country of residence so we can properly assist you.

@CUPRA Allow locking the car remotely. It does not mater the country.

@Le_S_6point3 Hello,@Le_S_6point3. Thank you for contacting us. As this is our central account, we suggest you fill out the form on the link below and explain the topics you're experiencing in detail. Our colleagues from France will gladly assist you. Have a nice day. cupraofficial.fr/contact.html

@CUPRA J’ai eu problème avec l’assistance Cupra. La facture de mon véhicule de remplacement n’a toujours pas été payé. Et l’agence de location me demande des comptes pouvez-vous faire le nécessaire s’il vous plaît merci.

🇪🇸🥳 Il y a 7 ans, Cupra est devenue une marque à part entière. Aujourd’hui, l’entreprise annonce avec fierté avoir produit son millionième véhicule : un Formentor e-HYBRID arborant une teinte mate « Magnetic Tech ». 👉🏻 Pour marquer le coup, la marque organisera prochainement un tirage au sort pour offrir un Formentor e-HYBRID à l’un de ses employés. 🎁🚗 #Cupra

@IgnacioKunzB Hello, Ignacio. We’re sorry for the inconvenience. Please, let us know your country of residence so we can properly assist you. Thank you

¿Saben de alguien que tenga @CUPRA que le falle la leva para subir las velocidades y los botones del lado derecho del volante? Al mío casi desde nuevo y en la agencia no me dan respuesta. Sé que es un problema común. @ClubSEATmx @CUPRAprensa_ES @ElNidodelCupra.

@Le_S_6point3 Hello, We’re sorry for the inconvenience. Please, let us know your country of residence so we can properly assist you. Thank you.

@antoineb_dev @lerdvauto @CUPRA Moi j’ai un Formentor 245cv, j’ai pas de problème d’électronique mais par contre j’ai eu une casse boîte de vitesse à 21000km et 100km plus tard j’ai eu une pièce qui a lâché dans la boîte

@JMcIlhagger Hello, Janet. Thank you for contacting us. As this is our global account, we suggest you send a detailed message to customerservice@cupraofficial.co.uk. Our colleagues from UK will gladly assist you. Have a nice day.

@CUPRA Uk

@CUPRA hi. I’m leasing a car from you and think I’m about to get a PCN from an airport because I forgot to pay. Do you send the pcn to me to pay or does it get charged via monthly payments?

@berkantekin7 Hello, Berkan. We’re sorry for the inconvenience. Please send a detailed email to customercare@cupraofficial.com so we can provide you with the most accurate information.

@CUPRA In the 35th week of the year, you announced to the service centers in Turkey that an update regarding the ‘traction error’ would be released. However, there has still been no progress regarding this update We are waiting…

Cupra Formentor marka aracıyla sorun yaşayan bir vatandaş: “Aracım 2025 model araç. Aracı aldıktan kısa süre sonra ekran kapandı, yol yardımı arayıp en yakın yetkili servise gitmem söylendi. Yetkili servise gidip araç yapacaklarını fakat aracı yapamayıp bana otobüsle dönem gerektiğini söylediler. Kabul etmeyip aracımın toplanmasını söyledim, arızalı şekilde bana teslim ettiler. Daha sonra tekrar çağırıp aracı teslim etmemi ve bana ikame araç vereceklerini söylediler, tekrar aracı götürüp yapılması için bıraktım. Ardından tekrar aranıp aracın yapılamadığını söylediler. İlerleyen zamanda aracı yine tekrar çağırdılar ve 4 aydır bayide yapılmayı beklemektedir. Araç şuan 2000 km olup bu süreç zarfında aracın kilometresi bayi ile bulunduğum il arasında geçmiştir. Kusurlu araç satıp arkasında durmayıp muhattap bile bulamıyorum.”