Keith Brickell

If You Want to Build A Brand, Create an Emotional Experience First on.inc.com/2q7ctqG

Q andA with Strategy Institute: Measuring Omnichannel ROI lnkd.in/ev-VC67

The “Everything- You-Need-to-Know” Guide to Launching Text Message Customer Service bit.ly/2lvvUE4

The Transformational Power of BPO lnkd.in/ewMagan

A good source to tap into industry thought leaders... lnkd.in/fb2cmQW

Considering a self-service strategy? Take a look at this consumer electronics example and the transformational resu…lnkd.in/eZGbhgf

Great opening 36 holes by @teamhgs brand ambassador @anirbangolf Good luck this weekend at the Honda Classic!

Balancing three common business constraints to achieve great NPS.. bit.ly/2lqouoz

'Thrilled to be coming back': Call centre looks to hire 170 people in Charlottetown cbc.ca/1.3980733

Expert Perspectives: Digital Insights from HfS Research Director lnkd.in/ez_c86H

Delivers Cost Savings, CSAT, and Insights lnkd.in/fe_KvsZ

DigiCX provides the balance between lowering costs of services and inc lnkd.in/ewAXEcJ

Social Media in 2017: Our Experts Weigh In lnkd.in/eNzCFyp

Social Media in 2017: Our Experts Weigh In bit.ly/2j5sE5i

HGS in Pembroke Opening 100 New Jobs lnkd.in/emJME-A

I am sharing this for my contacts here in Tampa Bay. If you are looking for a position in IT, this looks like a goo…lnkd.in/eQtFXAU

Good webinar coming up this week.... mrk.to/10tgk