Customers Bank

The right banking partner makes a difference. Click the link below to learn the story behind our partnership with @AcryLabs, a leading manufacturer of liquid-applied roofing systems trusted across North America. bit.ly/4ra6EUY

Customers Bank is proud to partner with @CityYear Philadelphia to support the Student Success Coaches at Feltonville School of Arts and Sciences. Recently, our team members volunteered their time to visit the school, meet with the coaches, and learn more about the high-impact tutoring and mentorship they provide to students every day. Our team also shared their career journeys and connected with the coaches about future opportunities to deepen our partnership with the program.

What an incredible few days at Future Proof Citywide in Miami. We were proud to sponsor this year’s event and join the conversations shaping the future of banking and wealth management. Our team had the opportunity to connect with industry leaders, innovators and forward-thinkers who are redefining what’s next. A big thank you to everyone who stopped by to meet our bankers, share ideas and enter our raffle. We’re energized by the momentum across our industry and excited about the partnerships and possibilities ahead.

Our Fund Finance group, in partnership with our Syndications team, is proud to have served as Lead Agent on an $85MM credit facility for a leading fintech serving small and midsize businesses. At Customers Bank, we’re committed to shaping the future of banking by partnering with organizations that are transforming how financial services are delivered. Interested in learning more? Connect with our Fund Finance team at FundFinance@customersbank.com to explore how we can support your strategy and move your business forward with confidence.

In celebration of International Women’s Day, Paris Hilton rang the New York Stock Exchange Closing Bell with a powerful message: Invest in Women. The closing bell reflected her continued commitment to backing women entrepreneurs who are building and scaling businesses across industries. Through 11:11 Media Impact, Paris is championing real funding, real visibility, and real opportunity for women-led businesses. When we invest in women, we invest in stronger communities, smarter businesses, and a more resilient future.

Celebrating our standout team members who go above and beyond every day! Join us in celebrating our Quarterly Impact award recipients, Mirna Pagan, Albert Merkin, and Kelly Beauparlant! Your leadership, integrity, and dedication to delivering outstanding results help drive our mission forward every day.

On Employee Appreciation Day, we want to recognize the talent and dedication across our Customers Bank team. Your hard work does not go unnoticed, and your contributions truly matter. We appreciate you today and every day.

Our PA Middle Market banking team partnered with a Philadelphia-based logistics company to deliver a $27.5MM financing package, structuring a creative refinancing solution alongside tailored treasury management and deposit services to support long-term growth. Beyond capital, our value came from structuring a flexible solution to refinance existing debt while providing the speed to market and hands-on execution today’s operators expect. Interested in learning how we can support your business? Connect with our Middle Market Banking team to start the conversation: jsigle@customersbank.com.

We’re pleased to recognize Linette Santiago and Jennifer Oleniak as our WOW! award recipients! Their commitment to creating meaningful customer experience reflects the spirit of Customers Bank. Thank you for the impact you make each day.

The relationship advantage—according to our customers. At Customers Bank, exceptional service is built on relationships. Understanding our customers’ goals and showing up as a true partner is why our relationship-first approach earned us a Net Promoter Score of 81.

Customers Bank is proud to sponsor Future Proof Citywide and join the conversation shaping the future of banking and wealth management. Events like this bring together the leaders, builders and bold thinkers redefining our industry, and we’re excited to connect, share insights and explore what’s next. Planning to be onsite in Miami? Swing by Booth 122 to meet members of our team and enter our raffle for a chance to win cutting-edge tech items designed to move as fast as you do.

The fund finance market is evolving rapidly — and so is our approach. By focusing on client relationships and flexible solutions, Customers Bank provides the tools and guidance to empower GPs and fund sponsors to accelerate success for their firm, as they define it. Discover how we’re supporting the fund finance space and our solutions for its evolving needs: customersbank.com/flexible-fund-…

2025 proved to be a standout year for our Syndications team. We funded over $1.8B in total loans and sold more than $800MM, closing 15 syndicated transactions while driving a 46% year-over-year increase in total deal volume. Each transaction reflects our commitment to strong co-lender partnerships, deep industry expertise across Fund Finance, Lender Finance, Healthcare, Venture, and NY Commercial Banking, and a team that consistently delivers strategic capital solutions. We’re proud of the trust our partners place in us—and even more excited to carry this momentum into 2026.

Jay Sidhu, Chair of Customers Bancorp, Inc., joined over 90 10th grade students from Mastery Charter School at Widener University for an entrepreneurship boot camp focused on resilience and leadership Students heard from Sulaiman Rahman, @sulrah, on why entrepreneurship matters, then developed and pitched their own business ideas during an interactive session. We’re proud to support programs that empower the next generation to think big and lead boldly.

Exceptional businesses are built by exceptional people. Barry Lucas, President of @Acrylabs, joined the company in 2006 to help contractors adopt safer, more sustainable roofing solutions. Two decades later, he’s still on the roof, training, supporting, and growing a business that now spans North America. Read more: bit.ly/4ra6EUY

We are honored to be named to @Forbes America’s Best Banks list for 2026 — marking our eighth consecutive year of recognition. This achievement reflects our sustained financial strength, disciplined approach, and unwavering commitment to delivering exceptional client service.

Customers Bank is excited to welcome Jimmy Venia as SVP, Government Guaranteed & Small Business Lender in NYC! Jimmy brings nearly a decade of SBA and small business lending experience, having closed over $130 million in financing while supporting New York’s entrepreneurial community through hundreds of outreach initiatives. His expertise and community-focused approach will help us continue delivering meaningful capital solutions across the five boroughs. Welcome to the team, Jimmy!

If your business is evaluating a new banking partner, start with service. 🔹 Ask for their most recent Net Promoter Score—the industry metric for customer satisfaction. 🔹See what their clients have to say—through customer testimonials on their website and social media channels—to see where their strengths lie. 🔹Request a client reference to speak with someone in a similar industry, with similar needs to your business. Learn more about NPS here: bit.ly/4thwEPD

In observance of President's Day, our offices and branches will be closed today, February 16. We will resume normal business hours on Tuesday, February 17.

Great relationships don’t happen by chance — they’re built with intention. We're honored and proud to serve the individuals and businesses within our community.