Daniel

Working

@lamunedu @klarnaseb Hej igen Jag har fått informationen delad med mig så jag har mer detaljer kring ärendet nu. Är du tillgänglig för ett telefonsamtal? Jag har dina kontaktdetaljer via din Klarnaprofil och kan ringa dig idag eller imorgon beroende på vad som passar dig bäst?

@DANJENS @klarnaseb Hej Daniel, har kontakt med kundservice via här (inte kundservice i Klarna appen som i princip bara sa att det är misstänkta köp men vägrade utreda varför vilket jag efterfrågade). Kundservice på twitter har dragit igång en utredning och vill prata med mig.

@klarnaseb Hej Sebastian. Du ställer till med värsta showen och får mig att klippa mitt Amex kort som jag aldrig haft några problem med. Jag har nu under min semester fått mitt Klarna kort fryst 2 gånger på 3 dagar. forts följ....

@PangaBob @klarnaseb @BillAckman @realDonaldTrump Hi PangaBob Happy that I could help you! Feel free to reach to me again if you any more questions. Have a great day!

@klarnaseb @BillAckman @realDonaldTrump Daniel I truly appreciate you taking the time to review my account. It’s very nice to agree with someone on X rather than the constant conflict. Cheers to you and @klarnaseb !!

I think President @realDonaldTrump’s goal of reducing credit card interest rates is a worthy and important one. My concern about capping rates at 10% is that doing so will inevitably cause millions of Americans to have their cards cancelled as credit card companies lose the ability to adequately price subprime credit risk. Consumers denied credit cards will be forced to turn to loan sharks whose rates and terms will be vastly worse for borrowers. While 20% or more is a high rate, loan sharks can charge multiples of these rates, and the cost of default can be physical harm or worse. I have no investments in the credit card space so I am not the expert, but the market for credit cards appears highly competitive. The best way to bring down rates would be to make it more competitive by making the regulatory regime more conducive to new entrants and new technologies. I commend the President for his focus on affordability for all Americans. Mortgage spreads and rates are coming down significantly due it his actions. Finding a way to bring down credit card rates without taking credit away from many Americans would have a very positive impact on the most disadvantaged Americans.

@PangaBob @klarnaseb @BillAckman @realDonaldTrump Hello Panga! My name is Daniel Jensen and I work at Klarna. I noticed your message and would really like to understand what might have gone wrong with your loan. Can you please DM me so that I can help you? You can email me on Daniel.jensen@klarna.com Best regards Daniel

@klarnaseb @BillAckman @realDonaldTrump Sebastian I have a loan with Klarna that was promised at 16% but I’m paying 30%. Can you assist me with this?

@tammmmeeh @divadejadiva1 Hi Tammy, My name is Daniel Jensen and I work for Klarna. Thank you for sharing this and I want to apologize for your experience. I will DM you so that we jointly can try to figure out what has happened here and how we best can support you. Thank you!

@divadejadiva1 I was able to find one VIP ticket, I went to checkout and selected klarna payments (was almost $500) and as it was processing it said error, told me the tickets weren’t available and to select new ones, THEN I get a notification saying that I was charged, yet I have 0 tickets 🥲

i hate it here #sabrinacarpenter

@DrFireypeach18 @Klarna Please DM me if you are open for that. Thanks and have a great day!

@DrFireypeach18 @Klarna The purpose of the new payments feature has been to give customers with multiple purchases more predictability of when Klarna will charge payments. It is possible to disable the function if you prefer the old way. It would be great to hear more feedback from you.

So @Klarna has decided to change how they collect payments for your purchases. Collecting all payments on Fridays. Trying to wrap my head around how that’s gonna work and how many people will be leaving #Klarna behind because of the change. Thoughts? #Payin4

@hisingspojk @Klarna Hej Mattias, jag heter Daniel och jobbar med Klarnas betalsätt. Jag vill gärna höra mer om vad som gick fel när du försökte använda Klarna. Det vore super om jag skulle kunna komma i kontakt med dig. Du får gärna maila mig på daniel.jensen@klarna.com. Mvh/Daniel

Nu har @Klarna krånglat två gånger på raken. En tredje gång och jag lägger ned. Tänker inte ägna mig åt felsök, vill de ha mig som kund så ser de till att det fungerar utan krångel. Dessutom felmeddelande som är felstavat. Har de skärt ned på personalen?

@Bastubengan @Klarna @klarnaseb Skicka mig gärna ett mail till daniel.jensen@klarna.com så kan vi komma överrens om en tid som passar dig. Mvh/Daniel

@Bastubengan @Klarna @klarnaseb Hej, jag heter Daniel och arbetar med våra betalsätt här på Klarna. Jag läste din kommentar ovan och vill gärna försöka förstå vad som kan ha gått fel. Vi prioriterar alltid säkerhet. Det bästa vore om vi kunde pratas vid i telefonen.

@Klarna @klarnaseb Det är smidigt att man inte behöver fylla i rätt CVC-kod vid kortköp via Klarna. Men jag skulle prioritera säkerheten framför komforten i detta fall. Har kontaktat er angående denna säkerhetsbrist, men ni verkar inte inse allvaret. Fixa detta omgående! Tack.

@psaintlouis9 @Klarna Hi Philip. My name is Daniel and I work for Klarna. We are always looking for ways to improve our products. The feedback in your tweet triggered my interest. I really would like to learn more about your Klarna experience. Would that be ok? All the best /D

More time to pay. No interest. And rewards everywhere. That's Klarna.