DHL U.S. Help

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Thank you for your Tweets and DMs today! We will be back tomorrow at 5am (AZ Time). ^MS

@uberminch I'm sorry to hear you haven't had a positive experience. I would appreciate the chance to assist you. Please DM the details along with your name, delivery address and 10 digit tracking number. ^MS

@Hello_LadyK I'd be happy to take a closer look into this for you. Please DM the details along with your name, delivery address and 10 digit tracking number. ^MS

@DHLUS has until tomorrow to redeliver my package or I’m reporting it stolen !

@jc_luna11 That's not what we like to hear and we will do our best to assist you. Please DM the details along with your name, delivery address and 10 digit tracking number. ^MS

@DHLUS your Los Angeles gateway are so incompetent

@efshar I apologize for the inconvenience. Please DM us more details to help. ^KB

Good morning everyone! I'm back online and ready to help with your questions. ^MS

@drhonestopinion We can get you some help. Please DM the details along with, your name, address and 10 digit tracking number. ^KB

@DHLUS Partial delivery made but I can't get in contact with someone to deliver the remaining goods?? Please help!

@aj_strong For help, please DM the details along with, your name, address and 10 digit tracking number. ^KB

@DHLGlobal @dhlus How is it going to be here by end of day if it's on hold?!?

Happy Tuesday, everybody. We are online to help. ^KB

Good night USA! We will return at 5am (AZ Time). ^MS

@blakejacoby You can contact our colleagues at DHL eCommerce here logistics.dhl/us-en/home/our… for more on your shipment. You may also call 317-554-5191 or email consumersupport@dhl.com. ^MS

So we leave Orlando just to drive right past Lakeland to go to Tampa just to come right back to Lakeland? Great business you got there @DHLGlobal @DHLUS

Happy Monday! Let us know how we can help. ^MS

@TylerWhitlow OK. Please DM us the details along with, your name, address and 10 digit tracking number. ^KB

@DHLUS Yes! I tried using your Chat feature, and I tried calling. I wasn’t actually able to get a hold of a human at any point.

Please help me understand why @apple ships with @DHLUS like it’s an ancient side quest in Oregon Trail. My package has apparently traveled by donkey, canoe, and emotional support pigeon before reaching my city. Meanwhile UPS and FedEx are out here teleporting stuff across the country like Avengers-level logistics. DHL tracking updates be like: “Your package has entered a mysterious realm.” Cool cool cool. 🤦🏻‍♂️

Good morning. Let us know how we can help. ^KB

Have a great weekend all! We will be back to help at 5am (AZ Time). ^MS

Happy Friday! Let us know how we can help before the weekend begins. ^MS

@ElJefe_Don We're here if you need help. Just DM the details along with, your name, address and 10 digit tracking number. ^KB

My blood still boils whenever I see a @DHLUS @DHLexpress truck. I’ll never forgive them for how they did me after losing my package. Still digging @DonPieceTC outta that set back.

@aj_strong Sorry about that. You can manage your shipment and/or provide instructions here ondemand.dhl.com. ^KB

@DHLUS @DHLexpress How does your website offer no way to update an address? And what global company in 2026 DOESN'T have a 24 hour customer service phone?!?

Good morning! Here we are, ready to help on this Friday. ^KB

Thank you for your inquiries today! We will return at 5am (AZ Time). ^MS