Dot's Pretzels

@Darkm3w86 Thanks for the suggestion! Be sure to let our Ideas team know about it on our website: bit.ly/2zEZUbq.

@dotspretzels no idea if this is the real dots pretzel account, but if so I need some cheddar sour cream an onion dots pretzels, or just sour cream and onion.

@DapperOne Yes, thank you! To help you more, please DM us on our Facebook or Instagram platform, or call us at 1-800-468-1714 if possible.

@dotspretzels Is this what you need?

@dotspretzels can you tell me what this big chunk is?

@UBFunk3 We’re sorry to hear this! Please DM us the UPC and manufacturing codes. If you can’t DM us, you may call us at 1-800-468-1714 with reference #11400348, or message us on Facebook or Instagram with the same reference number.

@dotspretzels is this safe to eat?

@mad___kate We are sorry to hear this. Send us a DM with the UPC & manufacturing code so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11377426. If you prefer, you can message us on Facebook or Instagram with your reference #.

@dotspretzels literally half of my bag contains hard pretzels :(

@theojashton We are sorry to see this. Send us a DM with the UPC & manufacturing codes so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11372517. If you prefer, you can message us on Facebook or Instagram with your reference number.

@dotspretzels Whats all this in my pretzels :(

@kevo_dan We’re sorry to hear this! Please DM us the UPC and manufacturing codes. If you can’t DM us, you may call us at 1-800-468-1714 with reference #11359767, or message us on Facebook or Instagram with the same reference number.

How @dotspretzels

@AKidNamedKuehn We’re sorry to hear this! Please DM us the UPC and manufacturing codes. If you can’t DM us, you may call us at 1-800-468-1714 with reference #11340758, or message us on Facebook or Instagram with the same reference number.

Hey @dotspretzels This bag is unopened, and it is pretty much empty. I can feel exactly 3 pretzels in here. I’m not an expert or anything, but I think 3 pretzels ≠ 1 ounce.

@Upapoopcreek We are sorry to hear this. Send us a DM with the UPC & manufacturing codes so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11282621. If you prefer, you can message us on Facebook or Instagram with your reference number.

Listen, I know I said I was back on keto, but I broke down and bought another bag of Dot's pretzels... @dotspretzels What did you do to the recipe? The don't taste the same and for some reason the seasoning burns my tongue, not like spice, like chemical. My tongue still feels wrong this morning. There used to be a light actual buttery garlic taste and now it's like chemical salt, no flavor. Thanks for helping me stick to my diet.

@JoDeeAdelung We’re sorry to see this! Please DM us the UPC and manufacturing codes. If you can’t DM us, you may call us at 1-800-468-1714 with reference #11280357, or message us on Facebook or Instagram with the same reference number.

@MagnoliaReads20 We are sorry to hear this. Send us a DM with the UPC & manufacturing codes so we can help. If you can't DM us, give us a call at 1-800-816-9644 and provide the reference number 11213358. If you prefer, you can message us on Facebook or Instagram with your reference number.

Just got a super stale bag of @dotspretzels from @luckysmarket and I really want to cry. Waste of $8 😭

@kelseytravers Appreciate you flagging this down. Send us a DM with the UPC & Lot Number so we can help. If you can't DM us, give us a call at 1-800-816-9644 and provide the reference number 11192647.

.@dotspretzels how is 28g of your original pretzels 130 and 140 calories 🤨

@jty89418 We are sorry to hear this. Send us a DM with the UPC & manufacturing codes so we can help. If you can't DM us, give us a call at 1-800-816-9644 and provide the reference number 11186622. If you prefer, you can message us on Facebook or Instagram with your reference #.

@dotspretzels hello, my family and I go thru 5 bags of Dot’s a week. On our last purchase, something is very wrong with the batch. They taste like expired cheese, it is gross. They are not expired until 2025 so that’s not the problem. How can we fix this?

@A2TheQ1 We are sorry to hear this. Send us a DM with the UPC and Manufacturing Code so we can help! If you can't DM us, give us a call at 1-800-816-9644 and provide the reference number 11176676. If you prefer, you can message us on Facebook or Instagram with your reference #.

@dotspretzels I’m a happy customer and advocate for your snack. However this bag I’m trying to eat right now, I’m not exaggerating. 1 in 4 pretzels is teeth breaking crunchy. I’ve been eating your product for years. I know what they should be.

@ghouldaemon We are sorry to see this. Send us a DM with the UPC so we can help. If you can't DM us, give us a call at 800-816-9644 and provide the reference number 11151690. If you prefer, you can message us on Facebook or Instagram with your reference #.

@KimbortLy We are sorry to see this, Kim. Send us a DM with the UPC & manufacturing codes so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11143730. If you prefer, you can message us on Facebook or Instagram with your reference #.

I just found a very regular pretzel stick in my dots pretzels which are always twists. Do they even make regular straight pretzel sticks???? @dotspretzels answer me

@jagger___ We are sorry to see this. Send us a DM with the UPC & manufacturing codes from the bag so we can help. If you can't DM us, give us a call at 800-816-9644 & provide the reference number 11098360. If you prefer, you can message us on Facebook or Instagram with your reference #.

@dotspretzels for as much as these bags cost, you could at least give a decent zipper. They ALWAYS break.

@Neko4205 We are sorry to see this. Send us a DM with the UPC & manufacturing codes from the bag.. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11090441. If you prefer, you can message us on Facebook or Instagram with your reference #.

@dotspretzels this ain’t a twist???

@CoachJBully Hi, Jake. We are sorry to see this. Send us a DM with the UPC & manufacturing codes so we can help. If you can't DM us, give us a call at 800-816-9644 and provide the reference number 11078345. If you prefer, you can message us on Facebook or Instagram with your reference #.

This is crazy!! @Hersheys @dotspretzels This is what we are doing with our products? @strawhathubby

@spoonman42069 We are sorry to hear this. Send us a DM with the UPC & manufacturing codes so we can help. If you can't DM us, give us a call at 800-816-9644 and provide the reference number 11065256. If you prefer, you can message us on Facebook or Instagram with your reference #.